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Really.??? Can’t believe after refusing rebooking our tickets with other airlines and refunding a ridiculous amount you can still promoting yourselves as an airline that take care of customers.. YOU ARE A JOKE OF AIRLINE!

Under EU law, passengers are entitled to a ticket price refund within seven days of a cancelled flight. Your delays in refunds seriously violate consumers' rights. You are quickly becoming one of the worlds most disliked companies.

What a shitty post. Cancelled flights without any communication. No information on refunds. Have some shame @qatarairways

@manish13265 Hi, Manish. Thank you for reaching us. We are sorry to learn about your experience. Kindly DM us to assist accordingly. Thank you.

Just let me know the refund details. You already have my DM , only if you cared to check @qatarairways

@manish13265 Greetings Manish, we have responded to your DMs. We would kindly request to be in touch with us on DM, to avoid confusion.

@qatarairways what BS confusion? You cancelled my flight, without any information and i am not able to check refund details? Do you have any confusion regarding my problem statement? Provide a solution to wha my refund number is and what is the status of the refund? Basic AF

@qatarairways Extremely disappointed "QA DM responce'. A trusted airline failed to support customer when it mattered most. Flight cancelled, no real rebooking option, forced to take a refund and now prices are much higher. This is unacceptable. Never choosing this airline again

@AAlan13329 Hello, Arsalan. We are dedicated to help you. Please reach out to us via DM with the details. Our team is committed to promptly addressing your concerns. Thank you.

Waiting for my refund Since 40 days

@sonevatia Greetings, sonevatia. Please be informed that we have received your message. Kindly check your inbox. If you have not received our reply, do not hesitate to send us another message so that we may assist you.

Have not received any message Please credit the refund which is most important than any message

Absolutely the worst airlines. Will never do business we you again

Where’s my refund ??!!!

@Camsorbet Hello, Cameron. We apologize for any inconvenience. Since you are already in touch with us privately, we recommend continuing the conversation through direct messages to ensure we can assist you effectively. Thank you for your patience and understanding.

I’ve sent you another DM please respond

@Camsorbet Greetings, Cameron. Please be informed that we have received your message and have responded accordingly. Kindly check your inbox, and if you have not received our reply, do not hesitate to send us another message so that we may assist you.

Sent you a another message please reply

@Camsorbet Greetings, Cameron. Please be informed that we have received your message and have responded accordingly.

You have NOT responded ! I’ve hand enough of this horrible customer care

Disgraceful "As the date of your flight booking is the 8th of March and the refund request was submitted on the 1st of March, it is important to note that on the day you requested a full refund, the flights eligible for a full refund were those scheduled from the 28 Feb to 6 Mar"

@ElHadiSadki Greetings, Sadki. We are ready to assist you with checking your refund status. Please contact us via DM for further assistance. Thank you.

Already, sent my DM but no reponse was received

I booked the Finalissima 2026 / Qatar Football Festival package through Qatar Airways Holidays. On March 16 you confirmed full refund within 21 days (by April 6). On March 26 you said the refund was already processed and would arrive within 2 weeks (by April 9). Today is April 10 — still zero refund in my account. Multiple follow-up emails have been completely ignored. I have now informed you that I am considering legal action due to the broken promises and total lack of communication. This is unacceptable customer service from a premium airline. Other customers are facing the same issue. Please process my full refund immediately and reply to my emails with a clear timeline and reference. Thank you.

@DavidBokeria Hi David, we sincerely apologize for the inconvenience caused about your refund concern. Please reach out to us via direct message on Twitter (X) enabling us to provide you with effective support. Thank you.

You people are just so fucking annoying... Come response.. You won't.. reply to comments yet you won't.. no live chat no support chat.. no response to email @qatarairways

@allbiohubmedia Greetings. We understand your concern and sincerely apologize for your experience. We are committed to providing you with the support you need. Please share your case details with us via DM on Twitter (X) and our team will assist you promptly. Thank you.

My messages are in your DM for months now yet no response

Qatar Airways is outright violating EU261. They don’t care about their passengers and will not reroute you even if my departing country is Italy. They will ignore you and not reply. It has been 3 days already without a reply. I just filed a formal complaint with ENAC.

@Cirdla12 Greetings, we regret to learn of the inconvenience encountered during your journey. Kindly share the booking details via DM to enable us to further discuss the matter and provide prompt assistance.

I did already. You do not recognize EU261 law and stopped replying after so I reported to ENAC instead.

Still no reply? @qatarairways

Please answer my DM about my Refund Qatar thanks

@CallumNew1122 Hello Callum, we have received your message and we shall get back to you shortly. Thank you for patience and cooperation.

I paid on YOUR website. YOU cancelled my flight. YOU refused to reroute me. I contacted you by DM and your own team told me to chase TUI for MY money. I never booked with TUI. I am a disabled passenger. This is unacceptable. WHERE IS MY REFUND? 🚨

We will take your money with no problem as quick as a flash, but when you want a refund you have to wait up to 28 days (joke)

@flossylane Hello, kindly provide us with your travel details via DM and we shall promptly provide you with assistance.

Already done that - just get same message 18-28 business days while you get the tax off my money whilst it’s still in your bank.

When do I expect my refund? I had flight booked to Manila 28th March but cancelled due to Middle East crisis

@tashytartanterr Hello. Thank you for reaching out to us. We will do our best to assist you with your query. Could you please reach out to us through a direct message on Twitter? Appreciate your response. Thank you

Oh really? Bullshit. I have a ticket pending since 22nd december 2025. No response till now. How much does your ceo use to give the airlines to become number 1? Corruption is everywhere

Is this a joke? I still haven’t received my refund!!!!

Hello @qatarairways @qrsupport. I sent you a DM. Please help me with an issue I'm having. Thank you

Really? You didn’t respond to people stuck looking for a way back to their countries during a war.

I booked a ticket for March 24th and my flight was cancelled, it’s been 17 days and I still haven’t received my refund. What is the turnaround time for refunds?

@Gabby_K1 Hello, Gabriella. We are here to help you. We would appreciate it if you could reach us through DM with your booking details, allowing us to provide you with the necessary assistance on your refund request. Thank you.

We are yet to get refund of the March month tickets. Hope you process the refund as soon as possible. There’s no way of contacting your customer service. Hope you will restore that asap.

I have canceled my booking, but I have not received my refund yet. Now I see that the booking appears to be active/open again. If I had known this, I would not have canceled it. Could you please resolve this for me?

@d3vi4hps68589 Greetings. Thank you for reaching out to us. We are committed to offering the support you need. Please reach out to us via direct message on Twitter (X) enabling us to provide you with effective support. Thank you.

I send you dm

@d3vi4hps68589 Greetings. Thank you for reaching out to us via DM. Our team will review your inquiry and respond shortly.

Okay, I am waiting it.

Qatar Airways, going places together. But please remember, we are quick to take your money, but slow to give refunds.

Never in my life will travel from Qatar Airways. Because of them I have to book Emirates and still waiting on my refund.

Never again

My IndiGo flight (booked via your service) was cancelled without any notice or email. This caused major inconvenience, forcing me to book a last-minute Qatar Airways flight at nearly triple the price. Expect accountability and compensation.

@JoshiJohn17 We’re sorry to hear about your experience and appreciate you bringing this to our attention, Josh. We’re here to look into your concern more closely and assist you accordingly. Kindly send us a DM with the relevant details, and we’ll be happy to help. Thank you.

Can you DM me I can send you details

@JoshiJohn17 John, for your convenience, you may reach out to us here:

Take responsibility, @qatarairways. Refund customers for cancelled flights related to the regional crisis. I’m still waiting for an update. Unacceptable service. #QatarAirways

@QatarAirways This has been the worst customer service experience I’ve ever had. My issue started on March 1st, and since then, there has been zero proper handling, no follow-up, and no refund

I keep receiving the same generic response every time, with no real update on my refund. It’s been 28 days since it was initiated, and nothing has been resolved. This is very frustrating and unprofessional. Please stop sending automated replies and provide a proper update

Be aware , they don’t refund your money 💰

O fuck @qatarairways you are late, prima aprilis was on 1.04

baahahahahahaha This is hilarious, cancel bookings, apply for a refund as a gold member and you might get one any time in the next 3 months. Embarrassing.

Seriously?! You canceled my ticket during the Middle East crisis on April 9, 2026, and refunded me over $200 less than what you offered when I canceled it! I messaged you on X and filled out the form, but no response! @qrsupport

Compagnie aérienne honteuse j’espère que vous aller couler .. Annuler au dernier moment aucun re acheminement 1 mois d’attente pour un remboursement de billet après avoir bousillé les vacances de milliers de personne vous continuez à mettre des vidéos pour vendre vos billet.

Acabo de mandaros un mensaje como me habéis dicho en IG. Ruego contacto urgente.