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✈️ Use our mobile app to perform your transactions at flight speed in unexpected circumstances. Enjoy quickly changing your ticket or fare via our mobile app in case of operational changes regarding your flights. Click the link below for more details 👇 #TurkishAirlines

21,787,626 views • 3 years ago •via X (Twitter)

10 Comments

Raf's profile picture
Raf3 years ago

Please work on your customer service..especially in Istanbul airport. I have had the worst experience traveling with Turkish airlines.

khushali parikh's profile picture
khushali parikh3 years ago

As a student going to US, they have wrongly collected Rs 20685/- and they have accepted their fault, but now, when it is time to release the payment, they keep on giving false excuses. The incident happened in Aug 2022 and now it's Jan 2023. Worst experience I ever had.

Jason's profile picture
Jason3 years ago

Please fix your website. I have been trying for 2 days to add my partner to this ticket or create a new ticket for 2 people. I have spoken to 6 people 6 times & tried online about 20 times but your ancient website doesn't work half the time & your agents can barely speak English.

ferdaus's profile picture
ferdaus3 years ago

I called your customer service several times they opened a ticket to IT they email me saying call customer service. Horrible service by Turkish airlines very disappointed i still haven’t been helped

Philip Charles's profile picture
Philip Charles3 years ago

“…quickly change your ticket or fare…in case of operational changes regarding your flights.” 😆 You mean, quickly pay you more money if you change or cancel a flight?!

Mike Tabrizi's profile picture
Mike Tabrizi3 years ago

I have been trying to reschedule the flight but customer center is not able to access my ticket and they are saying my ticket is void. This is becoming frustrating and I have a flight in few days.

Abubakar Saddique wattoo's profile picture
Abubakar Saddique wattoo3 years ago

1.Absolutely joke, I was off board this morning because I was late only 10 minutes my flight was 6:25 and I reached at the counter 5:35 staff was not friendly and was not ready to resolve the issue. They said I am late I explained them I was involved in an accident ..

roy reiss's profile picture
roy reiss3 years ago

A very poor and disappointing customer service, no one is responding on the feedbacks and when you call to the customer service they asking you to write a feedback

TK HelpDesk's profile picture
TK HelpDesk3 years ago

Hello, sorry to hear this. Can you DM the details about your issue? ^Gaye

EVALON WORLDWIDE's profile picture
EVALON WORLDWIDE3 years ago

My school said said they would be having a 7 day mourning for turkey during my arrival period , I don't know if there is any way you can help to avoid issues

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