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"We've made humans follow such rigid instructions that they've become bots themselves." PolyAI CEO Nikola Mrkšić tells Tom Mackenzie that AI will replace the majority of jobs at contact centers

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Bloomberg

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18,178 просмотров • 9 месяцев назад •via X (Twitter)

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I think the fear is real, but the “AI will no longer need humans at all” part is overhyped. AI running data centers will cause a loss of a ton of jobs, coding, customer service, data entry, even some creative work, and we’re already seeing tens of thousands of AI-linked layoffs. That disruption is coming fast. But AI still needs humans for maintenance, repair, building the infrastructure, making decisions, and inventing new things. Full self-sufficiency where machines run everything without any people is further down the road. Job loss is the real issue to worry about, not total human obsolescence.

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Ex-Google Exec Mo Gawdat's interview almost a year back: "We're going to start to see a trillionaire before 2030. I can guarantee you that someone will be a trillionaire. There will be a new Elon Musk or Larry Ellison that will become a trillionaire because of AI investments, right? And that trillionaire will have so much money to buy everything. There will be robots and AIs doing everything, and humans will have no jobs." --- Video from 'The Diary Of A CEO' YT Channel (link in comment)

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