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When we started, we charged an account opening fee because it only attracted customers who were serious about investing. Since then, a lot has changed, like the introduction of Aadhaar, eSign, the influx of younger investors and so on. Charging an account fee certainly doesn't make sense anymore. A... show more
122,611 views • 2 years ago •via X (Twitter)
11 Comments

To Audience - Account opening free because "blah blah blah marketing gimmick..." Actual reason for making account opening free bcoz "Losing market share and fear of losing even 2nd position as a leading broker by the end of this year"

Good initiative but I think to gain back lost market share you have to make account opening free forever along with glitch free experience. #Groww has become undisputed leader in the segment as in March-2024.

Oh ok. What about refunding the account opening charges from whom you charged earlier?

Hi Mafuzur, this applies to new signups only. For accounts that have already been paid or opened, this does not apply, or the fee is refundable.

Hey @Nithin0dha on a lighter note,can we get a refund for the existing accounts!! With the inflation adjustment ?

@Nithin0dha

Purane wale paise do😂

With due respect, I think you should refund all the customers for the account opening post 2018. No matter how many reasons you give we retailers know it. Due to the competition and peer pressure where most of the leading brokers are charging zero for the same, example like Dhan, Fyers etc

Instead, charge them and gift equal worth of shares. To make it more interesting, put a spin wheel and make the allotment random.

If there is no stock kept on demat then why should there be AMC charges? @zerodhaonline

Hi Miraj, whenever the AMC is deducted, your account is checked to see if it meets the BSDA criteria. If you hold only one account across depositories and its value is below the BSDA threshold, the AMC will not be charged.
