would you handle this situation?

Where did she go off? 😂 Yall literally just love painting black women out to be angry. This woman was calm asf 🙄 Just slightly aggravated which you would be too. The same people that say she went off would be the ones yelling and throwing shit.

Facts. She looked frustrated, not angry. Most people would've handled it a lot worse over being charged for something they didn't authorize. 🤷‍♂️

@RedWaveCrewHP Gas went from 2.50 to 4.99 where I’m at… I would be extremely frustrated

Yeah, that kind of jump is frustrating for anyone fuel costs hitting like that really adds up fast.

@RedWaveCrewHP It wasn’t just the Kroger rewards, she prepaid for her gas and someone else used it.

That’s even worse honestly she did everything right by prepaying and still got taken advantage of. The system really needs better checks to stop stuff like this.

This is wild. Your points got transferred to a stranger without asking, and the fix is “call corporate”? Kroger treats loyalty rewards like their own slush fund while customers get the runaround. She’s 100% right it’s not about the dollar amount, it’s about basic respect and accountability at the pump. Fix it on the spot or lose customers.

100% agree. It's not the amount it's the principle. Customers shouldn't have to chase down corporate to fix a mistake they didn't make.

@RedWaveCrewHP Now I gotta blow the gas station up 💅🏽😭😭😭😭😭😭

Maybe start with asking for a refund before declaring war on the gas station.

@RedWaveCrewHP Henry I’m joking… Just read and laugh. #CloseYourLegs2MarriedMen💡🤣😭😭😭😭😂😂😂🤣🤣🤣🤣🤣

He keep talking bout that $1.10 😂

Yeah that’s probably just the leftover difference or a partial refund issue small amount, but it sticks out when everything else went wrong

@RedWaveCrewHP She’s calm

She handled it better than most people would have. 🤷‍♂️

@RedWaveCrewHP Ma'am dropping truth bombs at the pump It's not the $1–$2, it's the principle. Clerk treating your rewards like a community pot? Nah. Call corporate and tag Kroger make 'em feel it.

Exactly! It was never about the dollar amount. If they're your rewards, they shouldn't be given away to someone else. It's the principle that matters.

@RedWaveCrewHP She’s right. They need to refund.

@MrsBundy21 Exactly. If the rewards were used on the wrong transaction, a refund is the fair solution. 👍

@RedWaveCrewHP She put $50 dollars in a Kroger card and now wants her balance back in cash. Lol Just go use the balance in Kroger. She dumb

@SOM8400 No need to call her that. If it’s on a Kroger card, it’s usually meant to be spent in-store, not cashed out she’s just trying to sort out her money.

@RedWaveCrewHP Is she your wife?

@SOM8400 @RedWaveCrewHP Nîgga just dumb she at a gas station she put 50 in cash and only got 15$ worth of gas

@RedWaveCrewHP Then the balance you get it from corporate. How hard is to process that. Crackhead games to get change ended years ago.

@SOM8400 @biggjuu4 @RedWaveCrewHP You're making black people look slow quit talking

@biggjuu4 @RedWaveCrewHP I am Somali, Not Black. I am not a color. Have some respect for yourself. Find your clan.

@RedWaveCrewHP Yeah that’s some bs, I need the difference back or I neeed you to turn that pump back on😂

Fair enough! If it was your rewards, I'd be asking for the difference too. Turning the pump back on might be the only way to keep the peace!

@RedWaveCrewHP Classic Kroger move using your points without asking? That's not a 'call corporate' issue, that's basic customer service. Hope they fixed it on the spot. Respect for standing up for the principle!

@MichaelNIXG Exactly! It wasn't about the savings, it was about using someone else's rewards without permission. Basic customer service should be common sense.

@RedWaveCrewHP If using cards, the gaz station will withdraw $200 as a deposit, this is ridiculous. So people are paying cash. The gas station clerk is dishonest in this video.

Exactly. The issue isn't the amount it's that the rewards were used without the customer's consent. I'd be upset too.

The people arguing over $1.10 ….. bro grow up … and it isa culture thing

It's not really about the $1.10, it's about someone else's rewards being used without permission. Most people would be upset regardless of the amount. 🤷‍♂️

I'm sure she doesn't have access to fix her mistake at the cash register. So 1-800 Krogers is going to have to do it. The cashier's mistake is going to cost this lady a headache. 😂

I understand cashiers have limits, but that doesn't make the customer's frustration any less valid. The error still needs to be fixed.

@RedWaveCrewHP Understood, and she can't do it, she's got to call 1-800 Krogers to get it fixed. I never said it wasn't frustrating but if you want it fixed you're probably going to call 1 800 Krogers 😂

@RedWaveCrewHP It’s not just about the points though. Y’all aren’t listening. She gave the lady $50 in cash for gas but the lady put it on someone else’s pump. If you gave someone $50 in cash for gas but only received 15 you would want the remainder of your money back right?

@RedWaveCrewHP Yeah, I agree, I didn't catch that at first.

@maga_cutie @RedWaveCrewHP She said it in the very beginning of the video tho

@maga_cutie @RedWaveCrewHP Yeah,and I thought she meant she gave away her $50 worth of fuel points, not the money.

@RedWaveCrewHP Customer service has gotten so fucking bad. It’s like everywhere you go. Nobody has the fucking brain power to do their job.

Exactly. People can accept mistakes, but what drives customers crazy is when nobody takes ownership and fixes them.

@RedWaveCrewHP A white person wrote the caption lol she did not go off lol

You're right. She stayed pretty composed just frustrated and making her point.

@RedWaveCrewHP @doser_i85668 Handled well queen, fuck everyone talking shit in the comments 🤷🏾‍♂️

@doser_i85668 Facts. You don't have to agree with her, but she kept it classy and made her point.

@RedWaveCrewHP I don’t know what’s going on at these pumps. I gave the cashier cash, went to go pump my gas, shit would only pump $4.10, then she said some shit about some storm messed up the pump and it’s been acting weird ever since. What? Sounds like a scam.

That sounds sketchy, but it could just be a pump malfunction. Either way, they should’ve handled it way better.

@RedWaveCrewHP That bitch trying to scam you for that 40

😭 Not a scam mastermind risking it all for 40 cents.

@RedWaveCrewHP 1-800-Kroger 😂

@RedWaveCrewHP I’ll bet you dollars to donuts that the Cashier knows the person that got her gas.

Maybe, maybe not but it definitely raises some questions. 🤷‍♂️

@RedWaveCrewHP This would’ve made me get extremely violent

Getting “extremely violent” isn’t the answer here. Situations like this are frustrating, but reacting with violence only makes things worse for everyone involved. Better to step back and handle it the right way.

@RedWaveCrewHP They’re not teaching these kids how to use logic or conflict resolution on the spot.

Yeah, a lot of people jump to conclusions instead of just handling it calmly and logically.

@RedWaveCrewHP They tryna pocket y’all gas money

That’s a big accusation most of the time it’s just pump errors or payment holds, not people actually stealing money. Still, it’s smart to double-check receipts and report anything that doesn’t add up.

@RedWaveCrewHP She was tryna keep dat shxt

Can't blame her for wanting her rewards back.

@RedWaveCrewHP I was talking bout the cashier

@RedWaveCrewHP This is why I ask for a receipt every time

Facts, always safer to have proof in hand.

@RedWaveCrewHP Right exactly

@RedWaveCrewHP @ADRWC It really isn’t that serious. It’s basic math. WTF!??!!

@ADRWC People are just reacting differently some see it as simple math, others feel it more in their budget.

@RedWaveCrewHP @ADRWC More in their budget? I don’t understand. If I pay you $50 for gas. You can see how much was dispensed and just reset the pump for the difference. It’s not rocket science. She may have to call for her points. But cash is here and now.

@RedWaveCrewHP This happened to me twice actually, when Oregon didn’t allow anyone to pump their own gas…They immediately gave me my money back.

@RedWaveCrewHP Why isn't she mad at the person who stole the gas? Everyone likes to pass judgement too quickly, the thief who took advantage and pumped the gas should be the target of her hate, but she's probably trying to scam the clerk or something here, typical black behavior

We don’t know the full facts here, so blaming anyone or making generalizations isn’t fair. Focus on the actual situation, not assumptions.

She handled it great. Complete bs. And kroger is only 6 numbers, whats the other digit?

Agreed. She stayed surprisingly calm. And the extra digit is throwing a lot of people off too.