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Yasser

@yasser_elsaid_ • 57,639 subscribers

Founder of @chatbase

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You can now create your custom ChatGPT with your data on then send it to someone to chat with it without requiring them to login!

You can now create your custom ChatGPT with your data on then send it to someone to chat with it without requiring them to login!

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We just crossed $10M in ARR at Chatbase! 🎉 🎉 And today, we're launching Chatbase as the full harness for customer-facing AI agents. Similar to how Claude code is a harness for coding agents, Chatbase is the harness for customer experience agents. That means we give the model the context, tools, workflows, guardrails, and human-in-the-loop systems to be the best ambassador for your brand. It's going beyond just solving issues and is giving your customers the best experiences across every channel. This is a milestone I have been thinking about and obsessed with since day 1, and I am super excited to bring my vision for customer facing agents to life with Chatbase. Thank you to every one of our customers and to the amazing Chatbase team for getting us here! Next stop: $100M ARR
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We just crossed $10M in ARR at Chatbase! 🎉 🎉 And today, we're launching Chatbase as the full harness for customer-facing AI agents. Similar to how Claude code is a harness for coding agents, Chatbase is the harness for customer experience agents. That means we give the model the context, tools, workflows, guardrails, and human-in-the-loop systems to be the best ambassador for your brand. It's going beyond just solving issues and is giving your customers the best experiences across every channel. This is a milestone I have been thinking about and obsessed with since day 1, and I am super excited to bring my vision for customer facing agents to life with Chatbase. Thank you to every one of our customers and to the amazing Chatbase team for getting us here! Next stop: $100M ARR

Yasser

733,646 views • 16 days ago

We are launching a new series where we sit down with @Chatbase customers from around the world and share their stories. First episode with Kenneth Schlenker from Opal. Bonjour de Paris 🇫🇷
21:14
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We are launching a new series where we sit down with @Chatbase customers from around the world and share their stories. First episode with Kenneth Schlenker from Opal. Bonjour de Paris 🇫🇷

Yasser

514,084 views • 1 month ago

✅Build a great product ✅Talk about it in public ✅Talk to your customers ✅Tell their stories This is a full customer story with Opal on how they're using Chatbase. Kenneth Schlenker on choosing Chatbase: "We wanted to figure out what parts we can automate with high quality self-serve, and what parts need personal human support. Chatbase has been a great partner for us to do that." It's super impressive what they've been able to build and how much they care about customer experience. I am a very happy user of Opal too, it's my secret to locking in.
3:30
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✅Build a great product ✅Talk about it in public ✅Talk to your customers ✅Tell their stories This is a full customer story with Opal on how they're using Chatbase. Kenneth Schlenker on choosing Chatbase: "We wanted to figure out what parts we can automate with high quality self-serve, and what parts need personal human support. Chatbase has been a great partner for us to do that." It's super impressive what they've been able to build and how much they care about customer experience. I am a very happy user of Opal too, it's my secret to locking in.

Yasser

322,370 views • 1 month ago

Today, @Chatbase crossed $8M in ARR. 100% bootstrapped. What started as a side project has grown into a platform trusted by over 10,000 customers. This milestone kicks off the next chapter of Chatbase. Building an AI agent that will become your customer-facing cofounder.
1:10
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Today, @Chatbase crossed $8M in ARR. 100% bootstrapped. What started as a side project has grown into a platform trusted by over 10,000 customers. This milestone kicks off the next chapter of Chatbase. Building an AI agent that will become your customer-facing cofounder.

Yasser

470,984 views • 6 months ago

Today, we’re announcing the Chatbase x Shopify integration. Shopify brands can now have an AI agent that: • Answers product questions • Pulls real-time order status • Recommends products to drive conversions • Escalates to a human when needed Chatbase just built your shopping assistant, support agent, and sales associate, all in one.
1:13
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Today, we’re announcing the Chatbase x Shopify integration. Shopify brands can now have an AI agent that: • Answers product questions • Pulls real-time order status • Recommends products to drive conversions • Escalates to a human when needed Chatbase just built your shopping assistant, support agent, and sales associate, all in one.

Yasser

211,870 views • 3 months ago

Introducing Agent page. Your Chatbase AI agent now has its own ChatGPT-style page with your brand colors, logo, and tone. Deployed as a standalone page or under a path on your site like "/agent".
1:12
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Introducing Agent page. Your Chatbase AI agent now has its own ChatGPT-style page with your brand colors, logo, and tone. Deployed as a standalone page or under a path on your site like "/agent".

Yasser

191,506 views • 6 months ago

I spent the last 48 hours building on top of the new ChatGPT API. You can now create a custom ChatGPT from the content of your website using You can then take that chatbot and add it to any website as a chat bubble. Pinecone OpenAI
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I spent the last 48 hours building on top of the new ChatGPT API. You can now create a custom ChatGPT from the content of your website using You can then take that chatbot and add it to any website as a chat bubble. Pinecone OpenAI

Yasser

929,797 views • 3 years ago

Home made launch of the @Chatbase Helpdesk 😇
1:00
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Home made launch of the @Chatbase Helpdesk 😇

Yasser

32,876 views • 1 month ago

Built a that lets you create a chatbot from any PDF document. This Demo shows a chatbot that was trained on a document explaining how chatbase worked. Pinecone OpenAI Deployed to Vercel inspired by Steven Tey, Hassan, andrew gao
1:14
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Built a that lets you create a chatbot from any PDF document. This Demo shows a chatbot that was trained on a document explaining how chatbase worked. Pinecone OpenAI Deployed to Vercel inspired by Steven Tey, Hassan, andrew gao

Yasser

821,169 views • 3 years ago

Here is what openai's new voice mode looks like with RAG. This lets you connect the voice agent to external sources to like company files, a website or a database. The world of customer support just changed forever Check it out
0:57
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Here is what openai's new voice mode looks like with RAG. This lets you connect the voice agent to external sources to like company files, a website or a database. The world of customer support just changed forever Check it out

Yasser

298,032 views • 1 year ago

Introducing @Chatbase Voice. The same AI agent that handles your emails and website chat, can now pick up the phone. One agent, deployed on every channel. Comment "voice" to get a personalized demo & 1 month free.
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Introducing @Chatbase Voice. The same AI agent that handles your emails and website chat, can now pick up the phone. One agent, deployed on every channel. Comment "voice" to get a personalized demo & 1 month free.

Yasser

32,107 views • 1 month ago

Introducing our new integration with Stripe’s customer portal. Your customers can now manage their billing and plans, all within chat.
1:02
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Introducing our new integration with Stripe’s customer portal. Your customers can now manage their billing and plans, all within chat.

Yasser

80,765 views • 9 months ago

The conversations I had since posting this
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The conversations I had since posting this

Yasser

26,041 views • 4 months ago

I miss doing these video updates for Chatbase. This is our first update in the great lock in of q4. ✨New onboarding flow From 1 link to an AI agent, trained on your site, with your logo, brand colors, and a custom prompt in less than a minute.
0:42
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I miss doing these video updates for Chatbase. This is our first update in the great lock in of q4. ✨New onboarding flow From 1 link to an AI agent, trained on your site, with your logo, brand colors, and a custom prompt in less than a minute.

Yasser

32,856 views • 8 months ago

Introducing @Chatbase over email! The same Chatbase agent that already understands your business and resolves customer questions in chat can now be deployed on your support email. Want to see it in action? Email us at giftChatbase.co for a special present from Chatbase🎅.
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Introducing @Chatbase over email! The same Chatbase agent that already understands your business and resolves customer questions in chat can now be deployed on your support email. Want to see it in action? Email us at giftChatbase.co for a special present from Chatbase🎅.

Yasser

24,012 views • 5 months ago

> Define an API > Tell the agent when to call the API > Set it live > It verifies the logged in user and makes API calls with their user_id > The user can do anything on your app by asking the AI Agent I think a lot websites and apps will have this option in 2025, instead of clicking on the screen to do something, just ask the agent. "Book a room for me for three days." "Show me the analytics for the past 30 days." "Sell my TSLA stock when it reaches $500." Here is an action that upgrades a subscription in a demo music app built with v0
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> Define an API > Tell the agent when to call the API > Set it live > It verifies the logged in user and makes API calls with their user_id > The user can do anything on your app by asking the AI Agent I think a lot websites and apps will have this option in 2025, instead of clicking on the screen to do something, just ask the agent. "Book a room for me for three days." "Show me the analytics for the past 30 days." "Sell my TSLA stock when it reaches $500." Here is an action that upgrades a subscription in a demo music app built with v0

Yasser

55,715 views • 1 year ago

I built a GPT-4 PaulGrahamAI to give you startup advice! No sign up required to use it! The chatbot uses the content on Paul Graham's website plus GPT-4 to provide answers with the sources. Built using
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I built a GPT-4 PaulGrahamAI to give you startup advice! No sign up required to use it! The chatbot uses the content on Paul Graham's website plus GPT-4 to provide answers with the sources. Built using

Yasser

87,319 views • 3 years ago

Today, we're announcing content suggestions in Chatbase. Your agent can now self-improve by analyzing unresolved issues from past conversations, reviewing training data to surface conflicting information, then suggest improvements to fix any issues. Agents always fail in production unless they can learn from what went wrong. Missed answers, unresolved threads, and inconsistent knowledge. This is the missing layer that makes agents production-ready: continuous self-improvement.
0:56
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Today, we're announcing content suggestions in Chatbase. Your agent can now self-improve by analyzing unresolved issues from past conversations, reviewing training data to surface conflicting information, then suggest improvements to fix any issues. Agents always fail in production unless they can learn from what went wrong. Missed answers, unresolved threads, and inconsistent knowledge. This is the missing layer that makes agents production-ready: continuous self-improvement.

Yasser

13,607 views • 4 months ago

Everything in Chatbase is becoming an AI Action. Want to escalate some tickets to human agents? Just tell the AI when to escalate and when not to, then enable the 'escalate' action. All in plain english. This is what most older support tools are missing when trying to add AI to their product. They're just gluing AI as a step in their normal decision tree or flow builder to generate responses. But the point of an AI agent is that you don't need a decision tree, the AI itself makes the decisions. Of course, you still need guardrails and deterministic flows for those decisions. But an AI agent isn't just an LLM call in a prebuilt flow. What makes an AI agent is that it makes the decisions on what steps to take to solve a problem.
0:45
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Everything in Chatbase is becoming an AI Action. Want to escalate some tickets to human agents? Just tell the AI when to escalate and when not to, then enable the 'escalate' action. All in plain english. This is what most older support tools are missing when trying to add AI to their product. They're just gluing AI as a step in their normal decision tree or flow builder to generate responses. But the point of an AI agent is that you don't need a decision tree, the AI itself makes the decisions. Of course, you still need guardrails and deterministic flows for those decisions. But an AI agent isn't just an LLM call in a prebuilt flow. What makes an AI agent is that it makes the decisions on what steps to take to solve a problem.

Yasser

14,234 views • 1 year ago

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