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Chatbase now integrates with Zendesk and Salesforce, with more integrations coming soon. You told us you wanted AI that fits into your existing systems and workflows. We listened. Train Chatbase on your Zendesk and Salesforce ticket history so it learns from every previous customer interaction. Escalate conversations from your... show more

Chatbase

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46,255 просмотров • 6 месяцев назад •via X (Twitter)

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If you use Zendesk for customer support and haven't set up Chatbase yet, this walkthrough is for you. We cover the full setup steps of adding a powerful AI agent so your team has backup that works 24/7 to resolve what it can, escalates what it can't, and gets smarter with every ticket. In the video: connecting your account, training on your full ticket history, automating ticket creation and escalation, and drafting responses directly inside Zendesk.

If you use Zendesk for customer support and haven't set up Chatbase yet, this walkthrough is for you. We cover the full setup steps of adding a powerful AI agent so your team has backup that works 24/7 to resolve what it can, escalates what it can't, and gets smarter with every ticket. In the video: connecting your account, training on your full ticket history, automating ticket creation and escalation, and drafting responses directly inside Zendesk.

Chatbase

16,974 просмотров • 4 месяцев назад

We just crossed $10M in ARR at Chatbase! 🎉 🎉 And today, we're launching Chatbase as the full harness for customer-facing AI agents. Similar to how Claude code is a harness for coding agents, Chatbase is the harness for customer experience agents. That means we give the model the context, tools, workflows, guardrails, and human-in-the-loop systems to be the best ambassador for your brand. It's going beyond just solving issues and is giving your customers the best experiences across every channel. This is a milestone I have been thinking about and obsessed with since day 1, and I am super excited to bring my vision for customer facing agents to life with Chatbase. Thank you to every one of our customers and to the amazing Chatbase team for getting us here! Next stop: $100M ARR

Yasser

809,486 просмотров • 2 месяцев назад

We rode the Toronto subway and built an AI agent for the TTC. In under 10 minutes. On a moving train. With phone hotspot wifi. Then we handed it to real commuters and filmed what happened. The TTC has had 30 years to make their customer service better. We had one laptop and a mobile hotspot. If you're a frequent commuter and want to get the latest info on interruptions and delays, try it out: chatbase{dot}co{slash}ttc You can also build a personalized, conversational AI agent for your business, repost this and comment "Chatbase" and we'll send you a code to get a month free on us.

We rode the Toronto subway and built an AI agent for the TTC. In under 10 minutes. On a moving train. With phone hotspot wifi. Then we handed it to real commuters and filmed what happened. The TTC has had 30 years to make their customer service better. We had one laptop and a mobile hotspot. If you're a frequent commuter and want to get the latest info on interruptions and delays, try it out: chatbase{dot}co{slash}ttc You can also build a personalized, conversational AI agent for your business, repost this and comment "Chatbase" and we'll send you a code to get a month free on us.

Chatbase

87,382 просмотров • 4 месяцев назад

Today, we’re excited to announce AI Actions! AI Actions turn your chatbot into an AI Agent that can take actions by calling any API. This lets the agent do things like upgrade_subscription, track_shipment, book_appointment, and more. Here’s how it works: 1. Set up your API in Chatbase or select from prebuilt actions like Cal.com get_available_slots and Matt Slack send_message. 2. Provide a prompt to guide the Agent on when and how to use the action. 3. Your AI Agent takes care of the rest, executing actions for your customers, giving them a mind-blowing experience. These actions can be internal APIs for app-specific tasks or it can be APIs for external tools your business uses like a ticketing system, a CRM, e-commerce platform, or really anything else. We're raising the bar for customer experience.

Today, we’re excited to announce AI Actions! AI Actions turn your chatbot into an AI Agent that can take actions by calling any API. This lets the agent do things like upgrade_subscription, track_shipment, book_appointment, and more. Here’s how it works: 1. Set up your API in Chatbase or select from prebuilt actions like Cal.com get_available_slots and Matt Slack send_message. 2. Provide a prompt to guide the Agent on when and how to use the action. 3. Your AI Agent takes care of the rest, executing actions for your customers, giving them a mind-blowing experience. These actions can be internal APIs for app-specific tasks or it can be APIs for external tools your business uses like a ticketing system, a CRM, e-commerce platform, or really anything else. We're raising the bar for customer experience.

Chatbase

410,583 просмотров • 1 год назад

After exactly two years since we started Chatbase, we are live on Product Hunt once again. Today, we are officially launching the new Chatbase platform. We have evolved from simple chatbots to powerful AI support agents that can reason through complex problems and take real action.

After exactly two years since we started Chatbase, we are live on Product Hunt once again. Today, we are officially launching the new Chatbase platform. We have evolved from simple chatbots to powerful AI support agents that can reason through complex problems and take real action.

Chatbase

19,104 просмотров • 1 год назад

Last week, we shipped Voice Agents in Chatbase. We're already hearing from early adopters how much the experience changes when support is voice-first. Customers engage longer, questions get resolved faster, and it feels more like you are getting help from an expert. Comment VOICE and we'll give you 1 month free + build you a personalized demo.

Last week, we shipped Voice Agents in Chatbase. We're already hearing from early adopters how much the experience changes when support is voice-first. Customers engage longer, questions get resolved faster, and it feels more like you are getting help from an expert. Comment VOICE and we'll give you 1 month free + build you a personalized demo.

Chatbase

15,222 просмотров • 3 месяцев назад

Don’t DIY your AI: building a custom Agentforce agent is as simple as describing the job and integrating it directly into your workflow—no separate models, hyperscalers, databases, or AI engineers needed! With all apps, data, AI, and workflows seamlessly integrated on the Salesforce Platform, humans + agents = customer success. This is what AI was meant to be! #DF24

Don’t DIY your AI: building a custom Agentforce agent is as simple as describing the job and integrating it directly into your workflow—no separate models, hyperscalers, databases, or AI engineers needed! With all apps, data, AI, and workflows seamlessly integrated on the Salesforce Platform, humans + agents = customer success. This is what AI was meant to be! #DF24

Marc Benioff

44,730 просмотров • 1 год назад

Today, we're launching Chatbase Widgets. Here is why we built this: A year ago, AI chatbots only answered simple FAQs. Today, Chatbase agents update subscriptions, schedule appointments, recommend products, and much more. As conversations become more complex, plain text isn't enough. Nobody wants to read a wall of text. Chatbase Widgets are rich, visual components your customers can interact with. Instead of explaining the flight status, it shows a boarding pass. Instead of listing available slots, it opens a bookable calendar. Instead of describing the item, it pulls up the product card. And you can build any widget for your business using our Widget builder! Link to sign up to Chatbase in the comments!

Today, we're launching Chatbase Widgets. Here is why we built this: A year ago, AI chatbots only answered simple FAQs. Today, Chatbase agents update subscriptions, schedule appointments, recommend products, and much more. As conversations become more complex, plain text isn't enough. Nobody wants to read a wall of text. Chatbase Widgets are rich, visual components your customers can interact with. Instead of explaining the flight status, it shows a boarding pass. Instead of listing available slots, it opens a bookable calendar. Instead of describing the item, it pulls up the product card. And you can build any widget for your business using our Widget builder! Link to sign up to Chatbase in the comments!

Yasser

14,868 просмотров • 1 месяц назад

It's tax season, and students already have enough to worry about. We went to UofT campus to talk to students about their experience with the CRA and help them understand what's changing. The future of customer support is conversational. Instead of digging through help articles, you just ask a question and get the right answer instantly. Every organization should have a customer facing AI agent co-founder to answer questions instantly and accurately. Link to CRA Agent:

It's tax season, and students already have enough to worry about. We went to UofT campus to talk to students about their experience with the CRA and help them understand what's changing. The future of customer support is conversational. Instead of digging through help articles, you just ask a question and get the right answer instantly. Every organization should have a customer facing AI agent co-founder to answer questions instantly and accurately. Link to CRA Agent:

Chatbase

10,811 просмотров • 3 месяцев назад

🚀 Introducing Genspark AgentBase (Preview). Turn your data into custom databases, dashboards, and internal systems. Stop buying 30+ SaaS tools. Build your own with Genspark AgentBase. - Compatible with your current systems: Salesforce, HubSpot, and your other existing databases. - Pull data from your daily work: inbox, files, apps, and meeting notes. - Customize your system with one prompt. Tell AgentBase what you need, and it builds dashboards and workflows that match how you actually work. - Build any system you need in minutes: CRM, hiring system, project tracker, and more. Genspark AgentBase makes every SaaS work for you. Start building at our launch price:

🚀 Introducing Genspark AgentBase (Preview). Turn your data into custom databases, dashboards, and internal systems. Stop buying 30+ SaaS tools. Build your own with Genspark AgentBase. - Compatible with your current systems: Salesforce, HubSpot, and your other existing databases. - Pull data from your daily work: inbox, files, apps, and meeting notes. - Customize your system with one prompt. Tell AgentBase what you need, and it builds dashboards and workflows that match how you actually work. - Build any system you need in minutes: CRM, hiring system, project tracker, and more. Genspark AgentBase makes every SaaS work for you. Start building at our launch price:

Genspark

250,041 просмотров • 1 месяц назад

Eight million ARR is impressive for any startup. It’s even more impressive when it comes from a small bootstrapped team. That achievement made me look more closely at how Chatbase approaches customer experience. A fairly simple idea sits at the centre of their product. Let customers solve problems through a conversation. No forms or menus, just a clear exchange that leads to an answer or an action. When Yasser showed me how a Chatbase agent learns a company’s knowledge and connects to its internal systems, the value became immediately obvious. It can respond in a tone that matches the brand, escalate the right issues and take meaningful steps instead of handing work back to the customer. The longer term direction is even more interesting. Agents that spot recurring questions. Agents that highlight documentation gaps. Agents that surface product signals that teams usually miss until the problem grows. This is where conversational AI stops being a support tool and becomes an operational insight tool. If customer conversations become the new entry point to a business, tools like Chatbase could change how teams design their entire support workflow. Where do you see the most immediate impact of AI agents in your own organisation?

Steve Nouri

181,461 просмотров • 7 месяцев назад

Welcome Agentforce Coworker. 🤝 Your new AI teammate is now inside every Salesforce search bar. It doesn’t just find things — it works with you. Agentforce now instantly taps into your CRM data, workflows, customer history, opportunities, and cases… then takes action in real-time. ❌ No copy/paste ❌ No tab hunting ❌ No context switching Just ask. Act. Close faster. 🔥 Plus, build custom agents that run natively in Slack, Teams, and mobile. Available today for every Agentforce customer. We went from internal dog fooding to your hands in record time. The pace at Salesforce is absolutely WILD right now ⚡️Be a Trailblazer — turn yours on today! 👇

Welcome Agentforce Coworker. 🤝 Your new AI teammate is now inside every Salesforce search bar. It doesn’t just find things — it works with you. Agentforce now instantly taps into your CRM data, workflows, customer history, opportunities, and cases… then takes action in real-time. ❌ No copy/paste ❌ No tab hunting ❌ No context switching Just ask. Act. Close faster. 🔥 Plus, build custom agents that run natively in Slack, Teams, and mobile. Available today for every Agentforce customer. We went from internal dog fooding to your hands in record time. The pace at Salesforce is absolutely WILD right now ⚡️Be a Trailblazer — turn yours on today! 👇

Marc Benioff

196,209 просмотров • 2 месяцев назад

Great AI starts with great prompts, and Salesforce Einstein 1 Platform makes it easy to create prompts grounded in your customer data. The Einstein Trust Layer ensures your data is never stored outside of Salesforce, so these prompts are trusted. What kind of prompts will you build?

Great AI starts with great prompts, and Salesforce Einstein 1 Platform makes it easy to create prompts grounded in your customer data. The Einstein Trust Layer ensures your data is never stored outside of Salesforce, so these prompts are trusted. What kind of prompts will you build?

Marc Benioff

193,088 просмотров • 2 лет назад

BudgetPixel AI API is now here for developers and builders. You can now use the API to generate images and videos directly from BudgetPixel AI, making it easier to bring powerful AI creation into your own apps, workflows, and products.

BudgetPixel AI API is now here for developers and builders. You can now use the API to generate images and videos directly from BudgetPixel AI, making it easier to bring powerful AI creation into your own apps, workflows, and products.

BudgetPixel AI

149,595 просмотров • 16 дней назад

Introducing Base44 Superagents. AI agents built with managed infrastructure, secured by default, one-click integrations, and 24/7 execution from the start. Everything is taken care of so you can focus on what your agent does, not how to get it running. That means no API keys to juggle, no config files, no security setup, and no maintenance. We handle all of it. Your Superagent connects to all the tools you already use in one click, runs on schedules and triggers, remembers context across sessions, acts proactively on your behalf, and keeps working around the clock. All from wherever you already are, WhatsApp, Telegram, Slack, or your browser. The AI agent everyone's been waiting for, with everything you need already built in. We're excited to get this into your hands, so we're giving free credits to everyone who comments and reposts in the next 24 hours.

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Base44

1,580,549 просмотров • 4 месяцев назад

I made this tool 4 years ago for helping with customer support emails. Instead of typing, it allows you to compose an email by dragging from predefined blocks with variables. So you only write your blocks once, and then you only combine them with drag and drop into an email. You can also save a set of email blocks as a template. When you choose that template, it lets you fill the variables of the template like a form, and then send it. We only use it internally and now with all the gpt stuff going on it seems pointless to release it. or is it? 🤔

I made this tool 4 years ago for helping with customer support emails. Instead of typing, it allows you to compose an email by dragging from predefined blocks with variables. So you only write your blocks once, and then you only combine them with drag and drop into an email. You can also save a set of email blocks as a template. When you choose that template, it lets you fill the variables of the template like a form, and then send it. We only use it internally and now with all the gpt stuff going on it seems pointless to release it. or is it? 🤔

kitze the 🐐

72,424 просмотров • 3 лет назад

a16z GP David George: "You need to adapt to the AI era or die. "On the front end, you need to incorporate AI into your product natively, and not just attach a chatbot app into your existing workflow." "Reimagine what it can mean with AI and be aggressive about disrupting yourself and changing." "And then on the back end... you need to be fully rolled out with the latest coding models for all of your developers." David George Jen Kha

a16z GP David George: "You need to adapt to the AI era or die. "On the front end, you need to incorporate AI into your product natively, and not just attach a chatbot app into your existing workflow." "Reimagine what it can mean with AI and be aggressive about disrupting yourself and changing." "And then on the back end... you need to be fully rolled out with the latest coding models for all of your developers." David George Jen Kha

a16z

28,037 просмотров • 5 месяцев назад

We've all experienced how consumer AI can help in our personal lives, but that same experience hasn't been available at work. Most enterprise data is siloed, consumer AI can't access your work tools, and many orgs won't allow it due to security concerns. We built Amazon Quick Suite to solve those problems. It’s an agentic AI app that acts as your AI teammate at work – connecting to your business data and apps, and letting you interact with AI agents that can find insights, conduct research, and even take actions across your systems – with the security and privacy enterprises need. Quick works across your existing ecosystem, from emails to Salesforce to Slack to AWS services. You can create custom agents to draft content in your personal style, use Quick Research for in-depth analysis, or set up Quick Flow to automate tasks. And most importantly, your interactions never train the underlying models. We've been testing with Amazon employees and select customers and early results show just how transformational Quick is… cutting analysis time from months to days, and turning week-long tasks into minutes. This is an exciting moment and we're just getting started. Quick is available now, so have at it!

We've all experienced how consumer AI can help in our personal lives, but that same experience hasn't been available at work. Most enterprise data is siloed, consumer AI can't access your work tools, and many orgs won't allow it due to security concerns. We built Amazon Quick Suite to solve those problems. It’s an agentic AI app that acts as your AI teammate at work – connecting to your business data and apps, and letting you interact with AI agents that can find insights, conduct research, and even take actions across your systems – with the security and privacy enterprises need. Quick works across your existing ecosystem, from emails to Salesforce to Slack to AWS services. You can create custom agents to draft content in your personal style, use Quick Research for in-depth analysis, or set up Quick Flow to automate tasks. And most importantly, your interactions never train the underlying models. We've been testing with Amazon employees and select customers and early results show just how transformational Quick is… cutting analysis time from months to days, and turning week-long tasks into minutes. This is an exciting moment and we're just getting started. Quick is available now, so have at it!

Andy Jassy

48,762 просмотров • 9 месяцев назад

✨ I built a Cursor-style right sidebar on my site Photo AI which is a regular AI chatbot BUT it can fully control my app! It can take photos of you, or shoot videos, run photo packs, remix content you upload etc. anything you see in the interface. Like an AI photographer that does everything for you inside the web app The convo history is stored in localStorage, and the chat uses xAI Grok 4 to send messages, there I define the tools it can use, and when it gets a response JS controls the site like prompt textareas, or photo pack section, or take photo button It also knows what's on your screen, so you can say you want to mix the blue jacket from one photo and the red hair from the other A few weeks ago I told Yasser it'd be cool if Chatbase (an AI customer support pop up chat) would be able to fully control my site too, and this week I saw Farza 🇵🇰🇺🇸 building an AI desktop app that fully controls his computer too so I think that's where things are going, you don't see it on the web that much though Very fun to build and hopefully useful for people!!!

✨ I built a Cursor-style right sidebar on my site Photo AI which is a regular AI chatbot BUT it can fully control my app! It can take photos of you, or shoot videos, run photo packs, remix content you upload etc. anything you see in the interface. Like an AI photographer that does everything for you inside the web app The convo history is stored in localStorage, and the chat uses xAI Grok 4 to send messages, there I define the tools it can use, and when it gets a response JS controls the site like prompt textareas, or photo pack section, or take photo button It also knows what's on your screen, so you can say you want to mix the blue jacket from one photo and the red hair from the other A few weeks ago I told Yasser it'd be cool if Chatbase (an AI customer support pop up chat) would be able to fully control my site too, and this week I saw Farza 🇵🇰🇺🇸 building an AI desktop app that fully controls his computer too so I think that's where things are going, you don't see it on the web that much though Very fun to build and hopefully useful for people!!!

@levelsio

214,132 просмотров • 2 месяцев назад