Video wird geladen...

Video konnte nicht geladen werden

Zur Startseite

Don’t DIY your AI: building a custom Agentforce agent is as simple as describing the job and integrating it directly into your workflow—no separate models, hyperscalers, databases, or AI engineers needed! With all apps, data, AI, and workflows seamlessly integrated on the Salesforce Platform, humans + agents = customer...

Benioff's profile picture

Marc Benioff

4,519,006 subscribers

44,730 Aufrufe • vor 1 Jahr •via X (Twitter)

Wissenschaft & TechnologieBildung
LIVE

Anya Rossi• Live Now

Private livecam show

5 Kommentare

Profilbild von Thomas Peters
Thomas Petersvor 1 Jahr

@salesforce @agentforce AI is powerful, but simplicity is key. You’re right to avoid the DIY trap. A custom agent that fits directly into your workflow is a great move.

Profilbild von Sébastien Tang
Sébastien Tangvor 1 Jahr

@salesforce @agentforce Unfortunately, I have never met someone who can describe their job clearly! 😂

Profilbild von Vikram
Vikramvor 1 Jahr

@salesforce @agentforce Absolutely! 🚀 Building your own AI agent has never been easier with Agentforce on Salesforce. Just describe what you need and integrate seamlessly—no tech hassles! It's all about making AI work for you, enhancing customer success effortlessly. 🌟 #DF24 #AIAutomation

Profilbild von Leigh Marcus
Leigh Marcusvor 1 Jahr

@salesforce @agentforce There are such incredible efficiency opportunities for so many industries…

Profilbild von Tracey Carr
Tracey Carrvor 1 Jahr

@salesforce @agentforce Who do you recommend to help us get this set up? (UK&Australia)

Ähnliche Videos

Don’t DIY your AI 🤖! With Salesforce #Agentforce, just describe the job to be done, and boom—agent deployed right in your salesforce workflow 🔥. Meanwhile, Microsoft DIY AI has you juggling LLMs, hyperscalers, chips, engineers… I mean, who has time for that?! 😂 Humans + Agents = Customer Success! #DF24 #NoMoreDIY
1:30

Don’t DIY your AI 🤖! With Salesforce #Agentforce, just describe the job to be done, and boom—agent deployed right in your salesforce workflow 🔥. Meanwhile, Microsoft DIY AI has you juggling LLMs, hyperscalers, chips, engineers… I mean, who has time for that?! 😂 Humans + Agents = Customer Success! #DF24 #NoMoreDIY

Marc Benioff

55,252 Aufrufe • vor 1 Jahr

Welcome to your Agentforce. What AI was meant to be. Discover how humans with Agents drive customer success together at the #DF24 main keynote, streaming free on Salesforce+:
4:48

Welcome to your Agentforce. What AI was meant to be. Discover how humans with Agents drive customer success together at the #DF24 main keynote, streaming free on Salesforce+:

Salesforce

35,151 Aufrufe • vor 1 Jahr

Build your own Gen AI Agents with Salesforce’s new Agentforce platform—anyone can create, test, and scale custom Gen AI Agents using our unique Einstein1 low-code platform—deeply integrated with our Einstein1 platform. The future of AI Agent and App Dev is in your hands! With Agentforce, your custom AI agents: - Achieve greater accuracy by securely grounding in all your enterprise data with Data Cloud - Take action seamlessly by leveraging Flow automations - Connect effortlessly to your enterprise APIs through MuleSoft - Test with confidence in Sandboxes before deployment - Use in your apps, web, social, and Slack. Humans with AI drive customer success, together. Now everyone is an Einstein. More to come at Dreamforce 2024! 💙
3:52

Build your own Gen AI Agents with Salesforce’s new Agentforce platform—anyone can create, test, and scale custom Gen AI Agents using our unique Einstein1 low-code platform—deeply integrated with our Einstein1 platform. The future of AI Agent and App Dev is in your hands! With Agentforce, your custom AI agents: - Achieve greater accuracy by securely grounding in all your enterprise data with Data Cloud - Take action seamlessly by leveraging Flow automations - Connect effortlessly to your enterprise APIs through MuleSoft - Test with confidence in Sandboxes before deployment - Use in your apps, web, social, and Slack. Humans with AI drive customer success, together. Now everyone is an Einstein. More to come at Dreamforce 2024! 💙

Marc Benioff

70,985 Aufrufe • vor 1 Jahr

Copilot is not the primary user interface for enterprise AI—that’s a false prophecy. The true interface to AI is woven into our everyday devices, enterprise apps, and soon, intelligent robots. These platforms connect seamlessly with deeply intelligent agents, fully integrated into enterprise data, metadata, models, workflows, and core systems, delivering AI-powered insights and actions where we need them most. Imagine a workforce with no limits. This is what AI was meant to be. Welcome, Agentforce. Now generally available for all Salesforce customers. ❤️🤖
1:18

Copilot is not the primary user interface for enterprise AI—that’s a false prophecy. The true interface to AI is woven into our everyday devices, enterprise apps, and soon, intelligent robots. These platforms connect seamlessly with deeply intelligent agents, fully integrated into enterprise data, metadata, models, workflows, and core systems, delivering AI-powered insights and actions where we need them most. Imagine a workforce with no limits. This is what AI was meant to be. Welcome, Agentforce. Now generally available for all Salesforce customers. ❤️🤖

Marc Benioff

30,908 Aufrufe • vor 1 Jahr

I am so inspired by Rudi Khoury demonstrating the unmatched power of #Agentforce! Discover how Agentforce integrates seamlessly with #Salesforce, delivering superior accuracy, reducing costs, and automating the entire customer experience. Don’t miss this game-changer in action! This is what AI was meant to be. 💥 #AI #Customer360 #Innovation #DF24
1:20

I am so inspired by Rudi Khoury demonstrating the unmatched power of #Agentforce! Discover how Agentforce integrates seamlessly with #Salesforce, delivering superior accuracy, reducing costs, and automating the entire customer experience. Don’t miss this game-changer in action! This is what AI was meant to be. 💥 #AI #Customer360 #Innovation #DF24

Marc Benioff

42,832 Aufrufe • vor 1 Jahr

The future of AI doesn't wait, and neither do we. That's why we gave some lucky Trailblazers a first look at Agentforce. Get ready for #DF24 to see how humans with AI agents drive customer success:
0:58

The future of AI doesn't wait, and neither do we. That's why we gave some lucky Trailblazers a first look at Agentforce. Get ready for #DF24 to see how humans with AI agents drive customer success:

Salesforce

14,334 Aufrufe • vor 1 Jahr

Introducing Einstein Sales & Service Agents on Salesforce’s Agentforce Platform. Natively integrated with Sales and Service Clouds, you can now scale your sales teams and elevate your customer support with seamless collaboration between humans and AI. For Sales: Automate lead nurturing & personalize engagements. For Service: Deliver high-quality personal service with up to 70% case deflection. Build and customize for any channel with real-time data, integrated APIs, and low-code tools—all in one place. Find out how humans with AI drive customer success at #DF24:
1:23

Introducing Einstein Sales & Service Agents on Salesforce’s Agentforce Platform. Natively integrated with Sales and Service Clouds, you can now scale your sales teams and elevate your customer support with seamless collaboration between humans and AI. For Sales: Automate lead nurturing & personalize engagements. For Service: Deliver high-quality personal service with up to 70% case deflection. Build and customize for any channel with real-time data, integrated APIs, and low-code tools—all in one place. Find out how humans with AI drive customer success at #DF24:

Salesforce

13,626 Aufrufe • vor 2 Jahren

AI app builders are officially obsolete. Stop building static sites. Start building AI-Native Apps. Enter Pro doesn’t just code a page; it builds apps with 'Brains', integrating Claude, GPT, and Gemini directly into your workflow via AI All. designed for build ai native apps or agent One sentence in. A real, emphasis on "ai native app", enter can build ai app or agent, with llm integrated. including the latest image and video models like nano banana, seedance 2.0(ready to launch), veo3.1 etc. Auth. Database. Payments. Handled.
0:41

AI app builders are officially obsolete. Stop building static sites. Start building AI-Native Apps. Enter Pro doesn’t just code a page; it builds apps with 'Brains', integrating Claude, GPT, and Gemini directly into your workflow via AI All. designed for build ai native apps or agent One sentence in. A real, emphasis on "ai native app", enter can build ai app or agent, with llm integrated. including the latest image and video models like nano banana, seedance 2.0(ready to launch), veo3.1 etc. Auth. Database. Payments. Handled.

Darshal Jaitwar

40,362 Aufrufe • vor 5 Monaten

Imagine an agentic layer across your enterprise that empowers with trust and precision—a limitless digital workforce. Welcome to Agentforce, now available for all Salesforce customers. Going beyond Copilot, Agentforce combines powerful models with secure, intelligent data management to deliver actionable intelligence through autonomous agents. This is what AI was meant to be. ❤️🤖 #Agentforce #AI
4:39

Imagine an agentic layer across your enterprise that empowers with trust and precision—a limitless digital workforce. Welcome to Agentforce, now available for all Salesforce customers. Going beyond Copilot, Agentforce combines powerful models with secure, intelligent data management to deliver actionable intelligence through autonomous agents. This is what AI was meant to be. ❤️🤖 #Agentforce #AI

Marc Benioff

22,471 Aufrufe • vor 1 Jahr

The future of software is here. Meet Agentforce—the world’s first and only low-code platform to build and customize autonomous AI agents. Build your first agent at #DF24 to see how pilot customers increased case deflection by 40–50% with Agentforce:
4:27

The future of software is here. Meet Agentforce—the world’s first and only low-code platform to build and customize autonomous AI agents. Build your first agent at #DF24 to see how pilot customers increased case deflection by 40–50% with Agentforce:

Salesforce

21,207 Aufrufe • vor 1 Jahr

The Box MCP server is live in the Box app in Matt Slack's Slackbot and is coming soon to Salesforce Agentforce. This brings the full power of our MCP tools to the forefront of the Salesforce AI ecosystem. Enterprise teams can now seamlessly orchestrate workflows across Box, Salesforce, and Slack, while preparing to build custom agents grounded in Box content via Agentforce. Your content. Your permissions. Any AI agent. Right where your team already works.
1:00

The Box MCP server is live in the Box app in Matt Slack's Slackbot and is coming soon to Salesforce Agentforce. This brings the full power of our MCP tools to the forefront of the Salesforce AI ecosystem. Enterprise teams can now seamlessly orchestrate workflows across Box, Salesforce, and Slack, while preparing to build custom agents grounded in Box content via Agentforce. Your content. Your permissions. Any AI agent. Right where your team already works.

Box

255,554 Aufrufe • vor 23 Tagen

It started by asking “what if” humans & ai could work together Now, Salesforce is about to pass 1M AI agent conversations on our — working side-by-side with our 1M human agent conversations in Salesforce Service Cloud. AI Agents + Humans = Customer Success. ❤️🤖🤝 #Dreamforce #AI
1:00

It started by asking “what if” humans & ai could work together Now, Salesforce is about to pass 1M AI agent conversations on our — working side-by-side with our 1M human agent conversations in Salesforce Service Cloud. AI Agents + Humans = Customer Success. ❤️🤖🤝 #Dreamforce #AI

Marc Benioff

68,694 Aufrufe • vor 1 Jahr

Do what you do best. Let agents do the rest. Introducing Agentforce, a suite of limitlessly buildable and customizable autonomous AI agents that augment employees and handle tasks across your business. The future of AI is agents. And it's here: #DF24
0:55

Do what you do best. Let agents do the rest. Introducing Agentforce, a suite of limitlessly buildable and customizable autonomous AI agents that augment employees and handle tasks across your business. The future of AI is agents. And it's here: #DF24

Salesforce

2,744,326 Aufrufe • vor 1 Jahr

Unlike Microsoft Copilot, Salesforce Agentforce’s Large Action Models (LAMs) leverage both structured and unstructured data across Salesforce’s secure, scalable ecosystem—Data Cloud, Customer 360, Tableau, Flow, & Slack—to drive real-time, intelligent, autonomous actions. It’s not just automation; it’s AI agents acting with precision, context, accuracy, and compliance, turning routine tasks into autonomous, value-driven actions. Agentforce enables teams to focus on strategy while Autonomous Agents handles the customer and employee workloads, all within a trusted framework that adapts and learns. This is the future of work, powered by Salesforce. This is what AI was meant to be. #Agentforce
5:39

Unlike Microsoft Copilot, Salesforce Agentforce’s Large Action Models (LAMs) leverage both structured and unstructured data across Salesforce’s secure, scalable ecosystem—Data Cloud, Customer 360, Tableau, Flow, & Slack—to drive real-time, intelligent, autonomous actions. It’s not just automation; it’s AI agents acting with precision, context, accuracy, and compliance, turning routine tasks into autonomous, value-driven actions. Agentforce enables teams to focus on strategy while Autonomous Agents handles the customer and employee workloads, all within a trusted framework that adapts and learns. This is the future of work, powered by Salesforce. This is what AI was meant to be. #Agentforce

Marc Benioff

54,124 Aufrufe • vor 1 Jahr

Enterprises are spending millions on DIY AI and copilots— and have yet to see the return. The truth is, LLMs alone are not the answer. Agentforce delivers a complete AI system for your success:
5:39

Enterprises are spending millions on DIY AI and copilots— and have yet to see the return. The truth is, LLMs alone are not the answer. Agentforce delivers a complete AI system for your success:

Salesforce

26,787 Aufrufe • vor 1 Jahr

Agentforce is here. Go beyond copilots and deploy limitless AI agents that take action across your business 24/7—from resolving cases to qualifying leads. Now generally available. This is what AI was meant to be:
0:55

Agentforce is here. Go beyond copilots and deploy limitless AI agents that take action across your business 24/7—from resolving cases to qualifying leads. Now generally available. This is what AI was meant to be:

Salesforce

92,258 Aufrufe • vor 1 Jahr

Welcome to Agentforce: a powerful data platform and an exceptional agent builder. The key to making agents truly effective is data. Salesforce agents deliver greater accuracy thanks to our integrated & comprehensive data & metadata. Without data, you're left with just a "dumb" LLM. No agent platform will gain traction without integrating data and metadata at its core. Get Agentforce at Dreamforce. ❤️
5:00

Welcome to Agentforce: a powerful data platform and an exceptional agent builder. The key to making agents truly effective is data. Salesforce agents deliver greater accuracy thanks to our integrated & comprehensive data & metadata. Without data, you're left with just a "dumb" LLM. No agent platform will gain traction without integrating data and metadata at its core. Get Agentforce at Dreamforce. ❤️

Marc Benioff

49,456 Aufrufe • vor 1 Jahr

The brain of #Agentforce is our #Atlas learning and reasoning engine, developed by Salesforce AI Research 🧠 Atlas reasons, generates a plan, evaluates, and refines until it feels confident it knows how to accomplish your goals. It pulls in the data it needs from Data Cloud using advanced #RAG and custom CRM #embeddings. Then Atlas takes action across the Customer 360, whether that’s automating a campaign in Agentforce Marketing, resolving a case in Agentforce Service or, in OpenTable’s case, confirming that perfect dinner reservation for your friend's birthday. The more you use Atlas, the smarter it gets. We've pioneered reinforcement learning based on customer outcomes (#RLCO)— Agentforce is continuously tuning to align with your business outcomes, such as higher conversion and increased CSAT. Your data is never our product, which means your outcome data is proprietary to you. The results we're seeing are incredibly promising. Agentforce powered by Atlas delivers 33% more accuracy and 2x more relevance than DIY AI. It's the difference between a DIY science project and a trusted enterprise-grade agent you can confidently deploy into production. #DF24 #agents #enterprise #reasoning #dreamforcekeynote
1:51

The brain of #Agentforce is our #Atlas learning and reasoning engine, developed by Salesforce AI Research 🧠 Atlas reasons, generates a plan, evaluates, and refines until it feels confident it knows how to accomplish your goals. It pulls in the data it needs from Data Cloud using advanced #RAG and custom CRM #embeddings. Then Atlas takes action across the Customer 360, whether that’s automating a campaign in Agentforce Marketing, resolving a case in Agentforce Service or, in OpenTable’s case, confirming that perfect dinner reservation for your friend's birthday. The more you use Atlas, the smarter it gets. We've pioneered reinforcement learning based on customer outcomes (#RLCO)— Agentforce is continuously tuning to align with your business outcomes, such as higher conversion and increased CSAT. Your data is never our product, which means your outcome data is proprietary to you. The results we're seeing are incredibly promising. Agentforce powered by Atlas delivers 33% more accuracy and 2x more relevance than DIY AI. It's the difference between a DIY science project and a trusted enterprise-grade agent you can confidently deploy into production. #DF24 #agents #enterprise #reasoning #dreamforcekeynote

Clara Shih

11,136 Aufrufe • vor 1 Jahr

Chatbase now integrates with Zendesk and Salesforce, with more integrations coming soon. You told us you wanted AI that fits into your existing systems and workflows. We listened. Train Chatbase on your Zendesk and Salesforce ticket history so it learns from every previous customer interaction. Escalate conversations from your website or other customer channels directly into your ticketing system only when human expertise is needed. Or deploy Chatbase as an AI layer inside your helpdesk to automatically draft and resolve all tickets. Chatbase allows you to focus on the most important issues without changing the tools you already use.
1:20

Chatbase now integrates with Zendesk and Salesforce, with more integrations coming soon. You told us you wanted AI that fits into your existing systems and workflows. We listened. Train Chatbase on your Zendesk and Salesforce ticket history so it learns from every previous customer interaction. Escalate conversations from your website or other customer channels directly into your ticketing system only when human expertise is needed. Or deploy Chatbase as an AI layer inside your helpdesk to automatically draft and resolve all tickets. Chatbase allows you to focus on the most important issues without changing the tools you already use.

Chatbase

46,255 Aufrufe • vor 6 Monaten