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It started by asking “what if” humans & ai could work together Now, Salesforce is about to pass 1M AI agent conversations on our — working side-by-side with our 1M human agent conversations in Salesforce Service Cloud. AI Agents + Humans = Customer Success. ❤️🤖🤝 #Dreamforce #AI

68,688 views • 1 year ago •via X (Twitter)

10 Comments

Crypto Explorer's profile picture
Crypto Explorer1 year ago

@salesforce That's a lot of AI-human handshakes already. Bold move Salesforce.

Grace's profile picture
Grace1 year ago

@salesforce Wow, that's a huge milestone! Can't wait to see where this goes next.

Gamer Princess👑🎮's profile picture
Gamer Princess👑🎮1 year ago

@salesforce Curious to hear thoughts on agent-native, context-driven workload placement.

Naveen Khajanchi's profile picture
Naveen Khajanchi1 year ago

@salesforce

Paul Paynetics's profile picture
Paul Paynetics1 year ago

@salesforce For AI agents at scale, decentralized, event-driven runtime architectures are crucial to enable secure, context-aware collaboration.

Grace😘's profile picture
Grace😘1 year ago

@salesforce Wow, that’s a lot of conversations! Seems like AI is really taking over the chats.

Marc Benioff's profile picture
Marc Benioff1 year ago

Agentblazers are revolutionizing customer success by partnering humans with AI on Salesforce’s Agentforce. These trusted AI agents, built with #HumanFirstAI, automate tasks & boost efficiency, empowering teams to focus on trust, connection, and what matters most. #Agentblazers #Agentforce

Hiten Shah's profile picture
Hiten Shah1 year ago

You used to measure quality by effort. Now AI can produce effort on demand. The new edge is taste, judgment, and knowing what to keep.

Lenny Rachitsky's profile picture
Lenny Rachitsky1 year ago

The definitive guide to mastering analytical thinking interviews by @ViableBen Analytical thinking (AT) interviews are a staple of most PM interview loops, and assess your ability to: 1. Understand a product in the context of its broader company and market 2. Establish metrics to track success 3. Identify team goals 4. Evaluate tradeoffs in a structured way. Here are some examples of typical AT questions: - “How would you measure success for Spotify?” - “You’re a PM at Meta. Set a goal for Instagram Reels.” - “What should be the North Star metric for DoorDash?” Although an AT interview normally lasts 45 minutes, you’ll have only about 35 minutes of actual working time after accounting for introductions and wrap-up questions. That might seem like plenty of time, but it flies by, so you’ll want to let your inner “time cop” run the show. Since the interviewer won’t be looking for a “correct” answer—rather, they’re evaluating your thought process—you should approach the interview with this linear flow to maximize your chances of providing strong signals for the following dimensions in a structured way: Inside today's post, learn: 1. How exactly to structure your answer to demonstrate the exact signals interviewers are looking for 2. Common pitfalls to avoid and how to navigate challenging scenarios 3. Practical preparation techniques to build your analytical muscle If you read this post and take its advice, you will significantly increase your chances of landing a PM job. Check it out:

Nathan Barry's profile picture
Nathan Barry1 year ago

Dropping a new essay tomorrow. This one has been a long time coming. Subscribe at

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