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Introducing Einstein Sales & Service Agents on Salesforce’s Agentforce Platform. Natively integrated with Sales and Service Clouds, you can now scale your sales teams and elevate your customer support with seamless collaboration between humans and AI. For Sales: Automate lead nurturing & personalize engagements. For Service: Deliver high-quality personal...

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Salesforce

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13,638 görüntüleme • 2 yıl önce •via X (Twitter)

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Jeroen @ CompleteAiTraining.com profil fotoğrafı
Jeroen @ CompleteAiTraining.com2 yıl önce

Exciting times ahead! 🌟 The fusion of AI with human touch is a game changer. How are you planning to leverage this in your strategy? #Salesforce #AI #CustomerExperience

Salesforce profil fotoğrafı
Salesforce2 yıl önce

We're firm believers that trusted AI needs humans at the helm, Jeroen. Dive deeper here:

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Introducing Einstein Sales Agent on Salesforce's new Agentforce Platform! Scale your sales force easily with autonomous sales agents! Sales agents can turn deals over to humans directly in Salesforce Sales Cloud! Humans with AI drive customer success, together. 🔹 24/7 automated pipeline nurturing 🔹 Personalized engagement with inbound leads using trusted CRM data 🔹 Seamless transitions and human handoffs across all channels 🔹 No need for complex conversational scripts 🔹 Operates across sales, service, marketing, and commerce 🔹 Reaches leads on their preferred channel, in their preferred language 🔹 Configurable with sales strategies and knowledge, just like training a seller 🔹 Transparent governance dashboards for full oversight 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See Einstein Sales Agents in action at Dreamforce 2024! Now everyone is an Einstein. ❤️
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Introducing Einstein Sales Agent on Salesforce's new Agentforce Platform! Scale your sales force easily with autonomous sales agents! Sales agents can turn deals over to humans directly in Salesforce Sales Cloud! Humans with AI drive customer success, together. 🔹 24/7 automated pipeline nurturing 🔹 Personalized engagement with inbound leads using trusted CRM data 🔹 Seamless transitions and human handoffs across all channels 🔹 No need for complex conversational scripts 🔹 Operates across sales, service, marketing, and commerce 🔹 Reaches leads on their preferred channel, in their preferred language 🔹 Configurable with sales strategies and knowledge, just like training a seller 🔹 Transparent governance dashboards for full oversight 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See Einstein Sales Agents in action at Dreamforce 2024! Now everyone is an Einstein. ❤️

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Build your own Gen AI Agents with Salesforce’s new Agentforce platform—anyone can create, test, and scale custom Gen AI Agents using our unique Einstein1 low-code platform—deeply integrated with our Einstein1 platform. The future of AI Agent and App Dev is in your hands! With Agentforce, your custom AI agents: - Achieve greater accuracy by securely grounding in all your enterprise data with Data Cloud - Take action seamlessly by leveraging Flow automations - Connect effortlessly to your enterprise APIs through MuleSoft - Test with confidence in Sandboxes before deployment - Use in your apps, web, social, and Slack. Humans with AI drive customer success, together. Now everyone is an Einstein. More to come at Dreamforce 2024! 💙
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Build your own Gen AI Agents with Salesforce’s new Agentforce platform—anyone can create, test, and scale custom Gen AI Agents using our unique Einstein1 low-code platform—deeply integrated with our Einstein1 platform. The future of AI Agent and App Dev is in your hands! With Agentforce, your custom AI agents: - Achieve greater accuracy by securely grounding in all your enterprise data with Data Cloud - Take action seamlessly by leveraging Flow automations - Connect effortlessly to your enterprise APIs through MuleSoft - Test with confidence in Sandboxes before deployment - Use in your apps, web, social, and Slack. Humans with AI drive customer success, together. Now everyone is an Einstein. More to come at Dreamforce 2024! 💙

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Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution. 🔹 Seamless transfer & human handoffs across all channels 🔹 No writing conversational trees 🔹 Reads text, images, audio/video 🔹 Omni-channel transfer & human handoffs 🔹 Acts across sales, service, marketing, & commerce 🔹 Hybrid keyword & vector search 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See it at Dreamforce 2024! Now everyone is an Einstein. ❤️
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Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution. 🔹 Seamless transfer & human handoffs across all channels 🔹 No writing conversational trees 🔹 Reads text, images, audio/video 🔹 Omni-channel transfer & human handoffs 🔹 Acts across sales, service, marketing, & commerce 🔹 Hybrid keyword & vector search 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See it at Dreamforce 2024! Now everyone is an Einstein. ❤️

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Welcome to your Agentforce. What AI was meant to be. Discover how humans with Agents drive customer success together at the #DF24 main keynote, streaming free on Salesforce+:
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AI customer service agents have arrived. Air AI is a conversational AI that can perform full 5-40 minute long sales and customer service calls. And it sounds completely replicable to humans. Details: -Can autonomously perform actions across 5,000 unique applications -Adaptable to various roles such as sales development representative, customer service agent, account executive, and more, based on creative input -Currently being utilized on live calls, serving real people and businesses daily -Companies can request beta access to deploy an AI sales or customer service team Unlike humans, AI does not take days off and never gets tired. The harsh reality is that some human jobs, such as customer service agents, will need help to compete against AI. This is both scary and incredible and the same time. What do you think?
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