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How does an FDE map the processes to deploy AI in a real business? We use 3 sources. Source 1 is people. - Companies tell us: "this person's been at the firm for 20 years and they just handle it." - We hear this from Fortune 50 companies and... show more
35,097 views โข 8 days ago โขvia X (Twitter)
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Shoutout to @brexHQ for helping us spread the sauce!

@vasuman Is FDE just a new name for transformation specialist? This is bread and butter stuff.

@startupideaspod I'd add that mapping out the dependencies upfront is crucial. Skipping this can derail everything.

Fire

Talk to the "20 years, just handles it" person before you open a single table. They know where the bodies are buried.

interview that person before you automate the job. their exception handling is probably the real process

Source 4 should be Pendo or whatever product analytics tool they have installed -- that shows the full clickstream and all the *actual* interactions occurring on applications (both Web and installed and DIY) throughout the organization.

To find where their processes breaks, talk to new employees: What does not work as they told you, and what did no one told you that you had to figure out anyway?

