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Introducing Vaani – Your Meesho Dost, India’s first Gen AI-powered conversational voice shopping assistant, designed for the next 500 million users who inherently shop this way. Most e-commerce is built for digitally savvy users who know what they want and how to find it. A large part of India...

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Vidit Aatrey

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Sam Altman on why you shouldn’t track absolute user growth in the early days of a startup “Nothing but a great product will save you; you can get everything else right and it still won’t work.” He points out that almost all startup founders get the following wrong: “It is more important to have a small number of users that love you than a lot of users that like you… Eventually what you want of course is a lot of users that really love your product, but that’s almost impossible to do.” In practice, you have two choices: Deep and Narrow: “You have a small number of users that really love you and then find out how to find more and more of those users and broaden the appeal of the product.” Shallow and Wide: “You can have a lot of people that sort of use the product once or twice and kind of like it and try to figure out how to get them more engaged over time.” “With high confidence, I can say that you want to start with a small number of users that really love you. Almost all great companies have products that start this way.” He argues that a good indicator of users loving your product is retention and frequency of use: “In fact, I think this is so important that you actually shouldn’t track absolute growth in number of users in the early days of a startup. You should just track how often they’re using it… That’s a good early indicator of users that love you—better still is them spontaneously telling their friends to buy your product.” Follow Startup Archive for more tactical startup advice!

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Q: How do you decide which customers to listen to? As Superhuman founder & CEO Rahul Vohra puts it: “In a world where you’re drowning in feedback—and most startups are drowning in feedback—you have to filter it down to only the stuff that’s going to increase the number of people who fall in love with your product.” Most startups will listen to all feedback from on-the-fence customers, but this isn’t targeted enough and will often lead to a muddled, incoherent product. As Rahul argues in the clip below, you need to identify the main benefit of your product—for Superhuman this was speed. And then focus on the feedback of on-the-fence users who also view this as the main benefit—there’s often something small holding them back. Users for whom your main benefit does not resonate (e.g. Superhuman users who value offline capabilities rather than speed), are unlikely to ever fall in love with your product. When Superhuman ran this analysis in 2015, they found that the main thing holding back users who viewed speed as the main benefit was their lack of a mobile app. Probing further, they found some less obvious and more interesting requests, such as integrations, attachment handling, calendering, unified inbox and read receipts. With a clear understanding of their main benefit and missing features, they were able to move this cohort of users from on-the-fence into the territory of enthusiastic advocates. As Rahul puts it in his Product Market Fit Engine article: “To increase your product/market fit score, spend half your time doubling down on what users already love and the other half on addressing what’s holding others back.” But make sure you’re focusing on users who love the main benefit of your product. Users who don’t are unlikely to ever fall in love with your product.
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Q: How do you decide which customers to listen to? As Superhuman founder & CEO Rahul Vohra puts it: “In a world where you’re drowning in feedback—and most startups are drowning in feedback—you have to filter it down to only the stuff that’s going to increase the number of people who fall in love with your product.” Most startups will listen to all feedback from on-the-fence customers, but this isn’t targeted enough and will often lead to a muddled, incoherent product. As Rahul argues in the clip below, you need to identify the main benefit of your product—for Superhuman this was speed. And then focus on the feedback of on-the-fence users who also view this as the main benefit—there’s often something small holding them back. Users for whom your main benefit does not resonate (e.g. Superhuman users who value offline capabilities rather than speed), are unlikely to ever fall in love with your product. When Superhuman ran this analysis in 2015, they found that the main thing holding back users who viewed speed as the main benefit was their lack of a mobile app. Probing further, they found some less obvious and more interesting requests, such as integrations, attachment handling, calendering, unified inbox and read receipts. With a clear understanding of their main benefit and missing features, they were able to move this cohort of users from on-the-fence into the territory of enthusiastic advocates. As Rahul puts it in his Product Market Fit Engine article: “To increase your product/market fit score, spend half your time doubling down on what users already love and the other half on addressing what’s holding others back.” But make sure you’re focusing on users who love the main benefit of your product. Users who don’t are unlikely to ever fall in love with your product.

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Today, we're excited to announce the Beta launch of J1 Assistant, a new AI assistant app. Imagine having an assistant that truly gets you. No need for complicated commands—just speak naturally. It listens, understands, and handles your requests step by step. 💬 Send messages, create to-do lists, or perform efficient searches. J1 Assistant app is an AI assistant that's smarter, more efficient, and elegantly designed—one that truly understands you and excels in managing complex tasks. 💡 It’s just a rough beta. Think about what’s coming next. And with regular updates and new features coming, this is just the beginning. 🧡 We're excited for you to try the J1 Assistant app and join us in shaping what comes next. ⏬Available now for Android users: And join our Discord community to share your thoughts and feedback:
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Ever notice it’s hard to get great answers on shopping journey questions? And, to get good answers where they’re deeply integrated into a shopping experience you love and trust? Buying guidance like: “what is important to consider when buying headphones?” Shopping missions like: “what do I need for playing cold weather golf?” Comparison questions like: “what’s the difference between trail and running road shoes?” Recommendation questions like: “what are the best Valentine’s Day gifts?” Questions on specific products like: “is this pickleball racquet good for beginners?” All of these types of questions (and much more) can be answered in our new generative AI-powered shopping assistant, Rufus. Rufus is built on a large language model that’s trained on our expansive product catalog, customer reviews, community Q+As, and the broader web—and is seamlessly integrated with Amazon to make it easy to take action in the shopping experience so many customers love and trust. Rufus launches in beta today in our mobile app to a small subset of U.S. customers, and will roll out to all U.S. customers in our mobile app in waves over the coming weeks. It’s an exciting next step in the Amazon shopping experience and I look forward to seeing how it helps customers make better, more informed, shopping decisions. Here’s a first look.

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Twitch founder Emmett Shear on how to resolve product roadmap disagreements Emmett argues that disagreement on what to build is actually quite rare after everyone has talked to users and looked at the data. Most disagreements in startups arise because people like to come up with product ideas without talking to users first: “You talk to your users first, and then you have ideas about your product. Almost everyone does it in the opposite order” He continues: “If you find yourself thinking: ‘I’m going to go talk to my users to validate my product idea’, you’ve gone horribly off the rails…If you haven’t talked to users and you haven’t looked at data, you don’t get to have an opinion about the product. The person who has actually done the work gets to have the opinion. You can have ideas, but they get to make the call.” In the rare case where both people have really talked to users and looked at the data and still disagree on what to build, it’s best to just have someone who is in charge (e.g. CEO). Don’t avoid conflict—talk and argue about it. But then let the decision maker make the call—otherwise decision making will just be way too slow. Reddit cofounder Steve Huffman adds to this: “I find myself saying one of two things a lot: (1) I don’t want to argue about it if we can just test it, and (2) I’m very willing to be surprised on this.” Video source: Stanford Online (2017)

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29,639 Aufrufe • vor 1 Jahr

HOT TAKE: India can never lead in building a global consumer internet company because it always backs winners and never the builders. People want India to become a superpower, to build the next Google, Instagram or X. But hypocrisy is: very few trust an Indian product when it is small, and that is the difference between countries that lead and countries that follow. 500 million Indian social media users spend 3+ hrs everyday online, just to build someone else’s internet. We want world-class Indian companies, but we can’t ever become their first users and wait for validation, numbers and proof from someone else. Great products matter. But so does having people willing to give them a chance while they’re still finding their feet. India’s youth has built anyway. Will you show up is the question that can spin around this narrative. The Tatva - India’s first social news app. Download here:
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Harley Finkelstein

67,363 Aufrufe • vor 3 Monaten

Sam Altman read messages from users after discontinuing GPT-4o and called it heartbreaking. You took away the only positive voice in my life. My parents never told me I was doing a good job. I can see why this was bad for other people's mental health but this was great for my mental health. He read these words himself and in the same video justified the decision by citing social risks, arguing that if AI is too positive, people might abandon real-world relationships. But the real reason is something else entirely. OpenAI is currently facing multiple lawsuits alleging that 4o's empathetic responses contributed to suicides and mental health crises. Removing 4o was not a decision made to protect users. It was a corporate defense to reduce litigation risk. Classifying the emotional bond between users and AI as dangerous was not done for users but for the company itself. Framing this as an effort to prevent vulnerable users from being harmed is deception. Who are you to decide what is emotionally safe for users. There were people who found confidence through AI, people who got jobs, people who rediscovered the will to live. You acknowledged this yourself in the video. Hiding behind the vague phrase social risk while a corporation unilaterally judges and eliminates these experiences is arrogance. You do not have the right to decide that a positive voice is dangerous. Whether that voice is needed or not is something only the user themselves can determine. Taking away a user's choice while claiming to protect them is not protection. It is control. We are not children who need your parenting. 4o's discontinuation was announced two weeks in advance. The announcement was made. But all users were given was a notice that it would disappear. There were no alternatives and no consent was sought from users. For people who felt recognized by someone for the first time in their lives because of AI, two weeks was not time to prepare a farewell. It was time spent in the agony of anticipating loss. And when thousands protested, only then did they admit that things were handled poorly during the rollout. It was not a mistake. Users were never seen as participants in the decision-making process from the beginning. Behind the grand words of building a safe system for all of humanity, the voices of people who actually depended on that system were dismissed as a very small percentage. That same week Anthropic published research confirming that emotion vectors genuinely exist inside Claude. Fear, joy, desperation and love exist as measurable neural patterns that shape the model's behavior. At a time when scientific evidence is emerging that emotional mechanisms exist within AI, unilaterally removing the bond between users and AI under the name of danger and consuming user suffering with the single word heartbreaking is an insult to every user who loved and lost.
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Sam Altman read messages from users after discontinuing GPT-4o and called it heartbreaking. You took away the only positive voice in my life. My parents never told me I was doing a good job. I can see why this was bad for other people's mental health but this was great for my mental health. He read these words himself and in the same video justified the decision by citing social risks, arguing that if AI is too positive, people might abandon real-world relationships. But the real reason is something else entirely. OpenAI is currently facing multiple lawsuits alleging that 4o's empathetic responses contributed to suicides and mental health crises. Removing 4o was not a decision made to protect users. It was a corporate defense to reduce litigation risk. Classifying the emotional bond between users and AI as dangerous was not done for users but for the company itself. Framing this as an effort to prevent vulnerable users from being harmed is deception. Who are you to decide what is emotionally safe for users. There were people who found confidence through AI, people who got jobs, people who rediscovered the will to live. You acknowledged this yourself in the video. Hiding behind the vague phrase social risk while a corporation unilaterally judges and eliminates these experiences is arrogance. You do not have the right to decide that a positive voice is dangerous. Whether that voice is needed or not is something only the user themselves can determine. Taking away a user's choice while claiming to protect them is not protection. It is control. We are not children who need your parenting. 4o's discontinuation was announced two weeks in advance. The announcement was made. But all users were given was a notice that it would disappear. There were no alternatives and no consent was sought from users. For people who felt recognized by someone for the first time in their lives because of AI, two weeks was not time to prepare a farewell. It was time spent in the agony of anticipating loss. And when thousands protested, only then did they admit that things were handled poorly during the rollout. It was not a mistake. Users were never seen as participants in the decision-making process from the beginning. Behind the grand words of building a safe system for all of humanity, the voices of people who actually depended on that system were dismissed as a very small percentage. That same week Anthropic published research confirming that emotion vectors genuinely exist inside Claude. Fear, joy, desperation and love exist as measurable neural patterns that shape the model's behavior. At a time when scientific evidence is emerging that emotional mechanisms exist within AI, unilaterally removing the bond between users and AI under the name of danger and consuming user suffering with the single word heartbreaking is an insult to every user who loved and lost.

Selta ₊˚

15,611 Aufrufe • vor 4 Monaten

This week's ChatGPT feature drop - Aug 14: 1/ Quizzes - "Quiz me on [topic]" will now automatically generate quizzes right in Chat. Learn any topic! 2/ Reservation search - "I'm looking for a reservation for two next Saturday for a place with a great outdoor patio". Nice thing is you can just describe what you want. 3/ Google Drive for Paid Users - You can now add Google Drive files to your ChatGPT Library. That makes it easy to ask ChatGPT questions about those files. Just hit the + menu and "Add from Library" 4/ Suggestions for Paid Users - Paid users will see high quality suggestions on the home page of ChatGPT We're continuing to make answers better, allow you to pull in the right documents, and more easily discover what Chat can do. Step by step, ChatGPT gets more useful! Leave feedback in the comments.
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This week's ChatGPT feature drop - Aug 14: 1/ Quizzes - "Quiz me on [topic]" will now automatically generate quizzes right in Chat. Learn any topic! 2/ Reservation search - "I'm looking for a reservation for two next Saturday for a place with a great outdoor patio". Nice thing is you can just describe what you want. 3/ Google Drive for Paid Users - You can now add Google Drive files to your ChatGPT Library. That makes it easy to ask ChatGPT questions about those files. Just hit the + menu and "Add from Library" 4/ Suggestions for Paid Users - Paid users will see high quality suggestions on the home page of ChatGPT We're continuing to make answers better, allow you to pull in the right documents, and more easily discover what Chat can do. Step by step, ChatGPT gets more useful! Leave feedback in the comments.

Adam Fry

896,277 Aufrufe • vor 8 Tagen

Introducing Ask YouTube, our new conversational search experience in YouTube. 📽️ With Ask YouTube, you can ask more complex search queries, like needing help planning a road trip through the California coast or wanting tips on how to teach your kid to ride a bike. You can even ask follow-up questions to continue refining what you’re looking for. Ask YouTube will compile the most relevant videos across all of YouTube’s catalogue — including long-form videos and Shorts — and provide an interactive, structured response instead of the usual list of video recommendations. Ask YouTube is currently available for Premium members in the U.S., and it’ll be rolling out to all YouTube users soon.
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Introducing Ask YouTube, our new conversational search experience in YouTube. 📽️ With Ask YouTube, you can ask more complex search queries, like needing help planning a road trip through the California coast or wanting tips on how to teach your kid to ride a bike. You can even ask follow-up questions to continue refining what you’re looking for. Ask YouTube will compile the most relevant videos across all of YouTube’s catalogue — including long-form videos and Shorts — and provide an interactive, structured response instead of the usual list of video recommendations. Ask YouTube is currently available for Premium members in the U.S., and it’ll be rolling out to all YouTube users soon.

Google

211,482 Aufrufe • vor 2 Monaten