Our local network maintenance technicians have been hard at work today. Their two priorities — their safety and restoring internet services to Xfinity and Comcast Business customers impacted by Hurricane Beryl’s destruction. Watch 👉

We need answers. Why did I have service during storm but none after? I didn’t lose power

Please at least give us ETA’s.

That line of 11 trucks on Beechnut (I counted as I drove by) has been there for hours and hours. I never lost service during the storm but lost everything 20 minutes ago?!?! Great service, guys.

@XfinitySupport AT&T will definitely get my service after this bulshit… the storm was on Monday. It’s fucking Friday and we can’t even get a response when our service will be turned back on.. some people work from home.. you guys are not reliable and it’s fucking sad

Hello there! Thank you for contacting the Xfinity Support Team. Please DM us with your full name and complete service address so we can assist.

Any updates? Going on day 3 now with no internet and no update from Xfinity.

I swear this is the final straw for me. Switching to starlink

Welp they did something. We had internet until about an hour ago

We dont need a pretty marketing piece. We know the techs are working. We need an update on progress... a time estimate... a map... like is it gonna be 1 day? 1 week? 1 month?

Your absolute lack of any communication to your customers (not businesses) is ridiculous. I have not gotten one update from Y’all since Sunday evening BEFORE the storm. Any communication is better than none! BE BETTER @Xfinity @ComcastTexas

Hi Kristin, we understand how frustrating this is! You can see our recent updates by following the link here: