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Our local network maintenance technicians have been hard at work today. Their two priorities — their safety and restoring internet services to Xfinity and Comcast Business customers impacted by Hurricane Beryl’s destruction. Watch 👉

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16,625 Aufrufe • vor 2 Jahren •via X (Twitter)

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11 Kommentare

Profilbild von Karen Coker
Karen Cokervor 2 Jahren

We need answers. Why did I have service during storm but none after? I didn’t lose power

Profilbild von FM
FMvor 2 Jahren

Please at least give us ETA’s.

Profilbild von Lara (parody) 🇺🇸🇺🇦🇮🇱 🇬🇪
Lara (parody) 🇺🇸🇺🇦🇮🇱 🇬🇪vor 2 Jahren

That line of 11 trucks on Beechnut (I counted as I drove by) has been there for hours and hours. I never lost service during the storm but lost everything 20 minutes ago?!?! Great service, guys.

Profilbild von YOUNGMAN317🧛🏾‍♂️🥸
YOUNGMAN317🧛🏾‍♂️🥸vor 2 Jahren

@XfinitySupport AT&T will definitely get my service after this bulshit… the storm was on Monday. It’s fucking Friday and we can’t even get a response when our service will be turned back on.. some people work from home.. you guys are not reliable and it’s fucking sad

Profilbild von Xfinity Support
Xfinity Supportvor 2 Jahren

Hello there! Thank you for contacting the Xfinity Support Team. Please DM us with your full name and complete service address so we can assist.

Profilbild von Dlund087
Dlund087vor 2 Jahren

Any updates? Going on day 3 now with no internet and no update from Xfinity.

Profilbild von Texas Fastball
Texas Fastballvor 2 Jahren

I swear this is the final straw for me. Switching to starlink

Profilbild von A_Blackheart
A_Blackheartvor 2 Jahren

Welp they did something. We had internet until about an hour ago

Profilbild von Mouchee Deeki 🇵🇸🇸🇸🇸🇩🇨🇩🇭🇹
Mouchee Deeki 🇵🇸🇸🇸🇸🇩🇨🇩🇭🇹vor 2 Jahren

We dont need a pretty marketing piece. We know the techs are working. We need an update on progress... a time estimate... a map... like is it gonna be 1 day? 1 week? 1 month?

Profilbild von Kristin Stork
Kristin Storkvor 2 Jahren

Your absolute lack of any communication to your customers (not businesses) is ridiculous. I have not gotten one update from Y’all since Sunday evening BEFORE the storm. Any communication is better than none! BE BETTER @Xfinity @ComcastTexas

Profilbild von Xfinity
Xfinityvor 2 Jahren

Hi Kristin, we understand how frustrating this is! You can see our recent updates by following the link here:

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