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Saluting PayCaptain 🫡 as they are leveling up productivity with Agentforce! PayCaptain is serving their customers better, faster, and smarter with scalable, easy-to-deploy agents. From handling donation inquiries to strengthening their customer relationships, Agentforce helps them do it all. This is the future of #AgentFirst transformation! ❤️🤖#Salesforce #Agentforce #Trailblazer

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Marc Benioff

5,106,931 subscribers

18,520 görüntüleme • 1 yıl önce •via X (Twitter)

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Robert Ballard profil fotoğrafı
Robert Ballard1 yıl önce

@PayCaptain @agentforce PayCaptain! You are copying Elon Musks PayPal.

Amir Awad profil fotoğrafı
Amir Awad1 yıl önce

@PayCaptain @agentforce Game changer ✨ @Benioff @salesforce

Benzer Videolar

Amazing Fisher & Paykel is transforming global service with Agentforce, delivering experiences as premium as their appliances! 🌎✨ Disconnected data & long wait times are a thing of the past—now, they save 3.3K hours/month with AI & automation. 🤖💪 No more delays on new installs. Faster bookings, happier customers. 🔥👩‍🍳 #Agentforce #Salesforce #Trailblazer
3:13

Amazing Fisher & Paykel is transforming global service with Agentforce, delivering experiences as premium as their appliances! 🌎✨ Disconnected data & long wait times are a thing of the past—now, they save 3.3K hours/month with AI & automation. 🤖💪 No more delays on new installs. Faster bookings, happier customers. 🔥👩‍🍳 #Agentforce #Salesforce #Trailblazer

Marc Benioff

20,549 görüntüleme • 1 yıl önce

Imagine an agentic layer across your enterprise that empowers with trust and precision—a limitless digital workforce. Welcome to Agentforce, now available for all Salesforce customers. Going beyond Copilot, Agentforce combines powerful models with secure, intelligent data management to deliver actionable intelligence through autonomous agents. This is what AI was meant to be. ❤️🤖 #Agentforce #AI
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Imagine an agentic layer across your enterprise that empowers with trust and precision—a limitless digital workforce. Welcome to Agentforce, now available for all Salesforce customers. Going beyond Copilot, Agentforce combines powerful models with secure, intelligent data management to deliver actionable intelligence through autonomous agents. This is what AI was meant to be. ❤️🤖 #Agentforce #AI

Marc Benioff

22,471 görüntüleme • 1 yıl önce

The future of software is here. Meet Agentforce—the world’s first and only low-code platform to build and customize autonomous AI agents. Build your first agent at #DF24 to see how pilot customers increased case deflection by 40–50% with Agentforce:
4:27

The future of software is here. Meet Agentforce—the world’s first and only low-code platform to build and customize autonomous AI agents. Build your first agent at #DF24 to see how pilot customers increased case deflection by 40–50% with Agentforce:

Salesforce

21,207 görüntüleme • 1 yıl önce

Taking off with Bombardier! They’re boosting sales productivity using Salesforce #Agentforce + #DataCloud! ✈️✨ With legacy systems grounded, it was tough knowing when customers were ready to buy. Now Data Cloud unifies the data, and Agentforce supercharges the sales teams. 💪🤖 So when it’s time for that new jet, Bombardier’s got it cleared for takeoff! 🛫# Trailblazer #Salesforce #df24
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Taking off with Bombardier! They’re boosting sales productivity using Salesforce #Agentforce + #DataCloud! ✈️✨ With legacy systems grounded, it was tough knowing when customers were ready to buy. Now Data Cloud unifies the data, and Agentforce supercharges the sales teams. 💪🤖 So when it’s time for that new jet, Bombardier’s got it cleared for takeoff! 🛫# Trailblazer #Salesforce #df24

Marc Benioff

24,144 görüntüleme • 1 yıl önce

"Press 1 for support" is DEAD: Agentforce Voice is now available globally. 🌎 This is the Agentic Era — AI agents don't just answer questions, they SOLVE problems. Natural conversations. Instant understanding. Seamless handoffs to humans when needed. Adecco is already transforming customer service at scale. And we're Customer Zero at Salesforce — deploying Agentforce across our own inbound calls to deliver faster, smarter service. From hello to resolution. 🚀
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"Press 1 for support" is DEAD: Agentforce Voice is now available globally. 🌎 This is the Agentic Era — AI agents don't just answer questions, they SOLVE problems. Natural conversations. Instant understanding. Seamless handoffs to humans when needed. Adecco is already transforming customer service at scale. And we're Customer Zero at Salesforce — deploying Agentforce across our own inbound calls to deliver faster, smarter service. From hello to resolution. 🚀

Marc Benioff

29,086 görüntüleme • 5 ay önce

Ready to feast? Matthew McConaughey & Woody Harrelson are serving up the heat in our first-ever Agentforce ads—where humans and AI cook up customer success magic. But before we dish it out, we need YOU: Love it? Hate it? Laughing? Confused? Thinking, “What is Agentforce?” Spill it. ❤️🤖 #CustomerSuccess #FocusGroup
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Ready to feast? Matthew McConaughey & Woody Harrelson are serving up the heat in our first-ever Agentforce ads—where humans and AI cook up customer success magic. But before we dish it out, we need YOU: Love it? Hate it? Laughing? Confused? Thinking, “What is Agentforce?” Spill it. ❤️🤖 #CustomerSuccess #FocusGroup

Marc Benioff

46,364 görüntüleme • 1 yıl önce

Unlike Microsoft Copilot, Salesforce Agentforce’s Large Action Models (LAMs) leverage both structured and unstructured data across Salesforce’s secure, scalable ecosystem—Data Cloud, Customer 360, Tableau, Flow, & Slack—to drive real-time, intelligent, autonomous actions. It’s not just automation; it’s AI agents acting with precision, context, accuracy, and compliance, turning routine tasks into autonomous, value-driven actions. Agentforce enables teams to focus on strategy while Autonomous Agents handles the customer and employee workloads, all within a trusted framework that adapts and learns. This is the future of work, powered by Salesforce. This is what AI was meant to be. #Agentforce
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Unlike Microsoft Copilot, Salesforce Agentforce’s Large Action Models (LAMs) leverage both structured and unstructured data across Salesforce’s secure, scalable ecosystem—Data Cloud, Customer 360, Tableau, Flow, & Slack—to drive real-time, intelligent, autonomous actions. It’s not just automation; it’s AI agents acting with precision, context, accuracy, and compliance, turning routine tasks into autonomous, value-driven actions. Agentforce enables teams to focus on strategy while Autonomous Agents handles the customer and employee workloads, all within a trusted framework that adapts and learns. This is the future of work, powered by Salesforce. This is what AI was meant to be. #Agentforce

Marc Benioff

54,124 görüntüleme • 1 yıl önce

The future of AI doesn't wait, and neither do we. That's why we gave some lucky Trailblazers a first look at Agentforce. Get ready for #DF24 to see how humans with AI agents drive customer success:
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The future of AI doesn't wait, and neither do we. That's why we gave some lucky Trailblazers a first look at Agentforce. Get ready for #DF24 to see how humans with AI agents drive customer success:

Salesforce

14,334 görüntüleme • 1 yıl önce

Incredible to see how Box is leveraging Salesforce to grow faster, stay closer to customers, and unlock the power of data. Excited for what’s next: Agentforce + Tableau Next = AI + CRM + real-time insights at scale. Aaron Levie is building the future of enterprise software. Welcome Tableau Next — the world’s first agentic analytics platform! You, your agent, and your app—united with Agentforce across all your data: Salesforce, Snowflake, Databricks, Amazon, Google & more. Built on an open, composable architecture powered by Data Cloud. Agents + humans, driving real insight + action. The future of the #DataFam is here. Watch the #TC25 keynote:
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Incredible to see how Box is leveraging Salesforce to grow faster, stay closer to customers, and unlock the power of data. Excited for what’s next: Agentforce + Tableau Next = AI + CRM + real-time insights at scale. Aaron Levie is building the future of enterprise software. Welcome Tableau Next — the world’s first agentic analytics platform! You, your agent, and your app—united with Agentforce across all your data: Salesforce, Snowflake, Databricks, Amazon, Google & more. Built on an open, composable architecture powered by Data Cloud. Agents + humans, driving real insight + action. The future of the #DataFam is here. Watch the #TC25 keynote:

Marc Benioff

69,976 görüntüleme • 1 yıl önce

Imagine waiting for that life-changing call after applying—only to hear silence. Now with Agentforce, Adecco is transforming recruiting. AI-powered agents screen candidates, deliver shortlists, and respond personally—within moments. It’s about making every job seeker feel seen. This is AI with a human touch. A future waiting to happen. #Agentforce: What AI was meant to be. ❤️🤖
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Imagine waiting for that life-changing call after applying—only to hear silence. Now with Agentforce, Adecco is transforming recruiting. AI-powered agents screen candidates, deliver shortlists, and respond personally—within moments. It’s about making every job seeker feel seen. This is AI with a human touch. A future waiting to happen. #Agentforce: What AI was meant to be. ❤️🤖

Marc Benioff

25,914 görüntüleme • 1 yıl önce

I am so inspired by Rudi Khoury demonstrating the unmatched power of #Agentforce! Discover how Agentforce integrates seamlessly with #Salesforce, delivering superior accuracy, reducing costs, and automating the entire customer experience. Don’t miss this game-changer in action! This is what AI was meant to be. 💥 #AI #Customer360 #Innovation #DF24
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I am so inspired by Rudi Khoury demonstrating the unmatched power of #Agentforce! Discover how Agentforce integrates seamlessly with #Salesforce, delivering superior accuracy, reducing costs, and automating the entire customer experience. Don’t miss this game-changer in action! This is what AI was meant to be. 💥 #AI #Customer360 #Innovation #DF24

Marc Benioff

42,843 görüntüleme • 1 yıl önce

Introducing the Agentforce Testing Center—our answer to the rising demand for secure and trusted agents. 🧪 Generate test cases ⚙️ Optimize performance 🚀 Deploy with confidence All in just a few clicks. This is what AI was meant to be. Start testing:
0:58

Introducing the Agentforce Testing Center—our answer to the rising demand for secure and trusted agents. 🧪 Generate test cases ⚙️ Optimize performance 🚀 Deploy with confidence All in just a few clicks. This is what AI was meant to be. Start testing:

Salesforce

32,083 görüntüleme • 1 yıl önce

How is Salesforce’s Agentforce impacting government? AI in the public sector has moved from hesitation to execution. Agents are now live and reducing costs, improving service delivery, and handling millions of citizen interactions. #sponsored The bigger shift is from reactive systems to proactive, personalized government. This is a redefinition of how government serves citizens: #AI #GovAI #Agentforce #Missionforce #SalesforcePartner
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How is Salesforce’s Agentforce impacting government? AI in the public sector has moved from hesitation to execution. Agents are now live and reducing costs, improving service delivery, and handling millions of citizen interactions. #sponsored The bigger shift is from reactive systems to proactive, personalized government. This is a redefinition of how government serves citizens: #AI #GovAI #Agentforce #Missionforce #SalesforcePartner

Helen Yu

11,092 görüntüleme • 4 ay önce

In California, there’s only 1 college counselor for every 500 students! But what if there was a workforce without limits? Enter Agentforce. The incredible College Possible is redefining the future—not just for students and teachers, but for generations to come. By harnessing Salesforce #Agentforce with Service Cloud, they are building cutting-edge, AI-driven models and agents that break down barriers and unlock limitless potential for every student. This is the future of AI—empowering every child to find their path to success! #AIforGood #TechForEducation #Trailblazers
1:51

In California, there’s only 1 college counselor for every 500 students! But what if there was a workforce without limits? Enter Agentforce. The incredible College Possible is redefining the future—not just for students and teachers, but for generations to come. By harnessing Salesforce #Agentforce with Service Cloud, they are building cutting-edge, AI-driven models and agents that break down barriers and unlock limitless potential for every student. This is the future of AI—empowering every child to find their path to success! #AIforGood #TechForEducation #Trailblazers

Marc Benioff

24,279 görüntüleme • 1 yıl önce

The brain of #Agentforce is our #Atlas learning and reasoning engine, developed by Salesforce AI Research 🧠 Atlas reasons, generates a plan, evaluates, and refines until it feels confident it knows how to accomplish your goals. It pulls in the data it needs from Data Cloud using advanced #RAG and custom CRM #embeddings. Then Atlas takes action across the Customer 360, whether that’s automating a campaign in Agentforce Marketing, resolving a case in Agentforce Service or, in OpenTable’s case, confirming that perfect dinner reservation for your friend's birthday. The more you use Atlas, the smarter it gets. We've pioneered reinforcement learning based on customer outcomes (#RLCO)— Agentforce is continuously tuning to align with your business outcomes, such as higher conversion and increased CSAT. Your data is never our product, which means your outcome data is proprietary to you. The results we're seeing are incredibly promising. Agentforce powered by Atlas delivers 33% more accuracy and 2x more relevance than DIY AI. It's the difference between a DIY science project and a trusted enterprise-grade agent you can confidently deploy into production. #DF24 #agents #enterprise #reasoning #dreamforcekeynote
1:51

The brain of #Agentforce is our #Atlas learning and reasoning engine, developed by Salesforce AI Research 🧠 Atlas reasons, generates a plan, evaluates, and refines until it feels confident it knows how to accomplish your goals. It pulls in the data it needs from Data Cloud using advanced #RAG and custom CRM #embeddings. Then Atlas takes action across the Customer 360, whether that’s automating a campaign in Agentforce Marketing, resolving a case in Agentforce Service or, in OpenTable’s case, confirming that perfect dinner reservation for your friend's birthday. The more you use Atlas, the smarter it gets. We've pioneered reinforcement learning based on customer outcomes (#RLCO)— Agentforce is continuously tuning to align with your business outcomes, such as higher conversion and increased CSAT. Your data is never our product, which means your outcome data is proprietary to you. The results we're seeing are incredibly promising. Agentforce powered by Atlas delivers 33% more accuracy and 2x more relevance than DIY AI. It's the difference between a DIY science project and a trusted enterprise-grade agent you can confidently deploy into production. #DF24 #agents #enterprise #reasoning #dreamforcekeynote

Clara Shih

11,136 görüntüleme • 1 yıl önce

Don’t DIY your AI: building a custom Agentforce agent is as simple as describing the job and integrating it directly into your workflow—no separate models, hyperscalers, databases, or AI engineers needed! With all apps, data, AI, and workflows seamlessly integrated on the Salesforce Platform, humans + agents = customer success. This is what AI was meant to be! #DF24
2:36

Don’t DIY your AI: building a custom Agentforce agent is as simple as describing the job and integrating it directly into your workflow—no separate models, hyperscalers, databases, or AI engineers needed! With all apps, data, AI, and workflows seamlessly integrated on the Salesforce Platform, humans + agents = customer success. This is what AI was meant to be! #DF24

Marc Benioff

44,730 görüntüleme • 1 yıl önce

Agentforce for Healthcare is transforming Wellnessextract with AI agents that analyze clinical data, personalize supplements, ensure ingredient integrity, and scale wellness—all with trusted data for sales, service, marketing, commerce, analytics, & more! This is what AI was meant to be. ❤️🤖
2:46

Agentforce for Healthcare is transforming Wellnessextract with AI agents that analyze clinical data, personalize supplements, ensure ingredient integrity, and scale wellness—all with trusted data for sales, service, marketing, commerce, analytics, & more! This is what AI was meant to be. ❤️🤖

Marc Benioff

187,245 görüntüleme • 1 yıl önce

Tired of vague answers or being told to RTFM? With Salesforce #Agentforce + RAG, unstructured data transforms into your ultimate superpower. Imagine pulling critical insights—medical guidelines, financial policies, product specs—in seconds. Empower agents to deliver precise answers exactly when customers need them. This is what AI was meant to be. #UnlockYourData
3:05

Tired of vague answers or being told to RTFM? With Salesforce #Agentforce + RAG, unstructured data transforms into your ultimate superpower. Imagine pulling critical insights—medical guidelines, financial policies, product specs—in seconds. Empower agents to deliver precise answers exactly when customers need them. This is what AI was meant to be. #UnlockYourData

Marc Benioff

34,252 görüntüleme • 1 yıl önce