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Single greatest resource on ecommerce customer experience … 🧠 7k-word guide 100+ examples 🤝 53-page PDF of original insights 😍 Panel in Apr. with DTC legends UNBELIEVABLY HEARTFELT thank you to the leaders who contributed over the last two months ↓ Jess Cervellon, Open Late Collective Eli Weiss from... Yotpo Ridge’s CX Dir Megan Johns Michael Bair, Fmr SVP FIGS TUSHY Bidet’s Sr Dir CX@renwazee zoe, Inevitable Agency Nathan James’s Dir CX Taylor Johnson Fresh Clean Threads’ Sydney Chestler Heart & Soil’s Dir CX Brian Sutton Simple Modern’s Katie Mitchell ILIA Beauty’s Dig. Lead Marnie Werth Caraway’s Ashley Harris Glossier’s CX Cati Brunell-Brutman Saalt | Period Care Simplified’s Dir of CX Bridget Laye Ooni’s Global Head CX Patrick Carney HexClad’s Head CS Michael Ludwig Bond Brand Loyalty, Lindsay McCann Finaloop’s Rayla Rappaport Matt Lady from Richpanel Iris Finance’s Drew Fallon Especially those of you who gave me your time one-on-one and welcomed me into your world. Check it out. Let me know what you think. And rest assured that any mistakes should be firmly placed upon my shoulders. Any brilliance … is due utterly to the names above.show more

Aaron Orendorff

37,235 subscribers

24,959 views • 1 year ago •via X (Twitter)

Finance Science & Technology

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11 Comments

FERMÀT1 year ago

Wow! This looks glorious

Lark Davis1 year ago

Worried $104K was the top? Think again. The Pi Cycle Top Indicator nailed the last two peaks and it says we’re not there yet. 👉 Join 130K+ investors prepping for the next big cycle. Subscribe now.

Jess Cervellon1 year ago

been WAITING FOR THIS DROP! Ty for highlighting a subject that we NEED to talk about more often!

zach cox1 year ago

Thai is the most valuable thing I’ve seen this week by a mile.

Andrew Faris1 year ago

I increasingly think about careful thinking about customer experience (and product) is the most overlooked part of "growth marketing." Looks like a killer resource here.

Cory Dobbin1 year ago

NOBODY does resources like this guy. Banger 🔥

Bryan Porter1 year ago

Even though you chose birthing this over a date with me in Vegas, I can't be mad anymore. Great resource.

Chase Mohseni1 year ago

looks insane

Andrew Durot1 year ago

Ladies & Gentlemen - he does it again!

Melanie Balke1 year ago

Immediate retweet

Kenny Hoang1 year ago

👏🏼👏🏼👏🏼

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