Helen Yu
@YuHelenYu • 59,395 subscribers
#DigitalTransformation obsessed #CXO and #GrowthHacker. Find me at the intersection of #Tech and #Humanity. #AI #DataAnalytics #FinTech #CX #IoT #CyberSecurity
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“You can develop good things rapidly with AI and bad things rapidly. I've seen both." - David Vidoni, CIO of Pegasystems The governance conversation every enterprise leader needs to have. Watch our 8-min interview at PegaWorld: #AI #CIO #EnterpriseAI #PegaWorld
Helen Yu10,452 просмотров • 28 дней назад
Your AI is only as smart as the context it runs on. Have you built your shared enterprise brain yet? At Databricks Data+AI Summit, I spoke with Prukalpa ✨, co-founder and co-CEO of Atlan, to go deeper on the AI Context Layer in practice. The concept of a shared enterprise brain resonated with me. It is a foundation that every AI agent draws from, learns from, and contributes back to. "The future of organizations are going to be the fastest learning organizations." - Prukalpa ✨ Sankar, co-founder and co-CEO of Atlan Watch the full interview on YouTube: Check out the live demo by Atlan on Building Context for Your AI Agents - #EnterpriseAI #ContextLayer #Data #AI #AtlanPartner Matthias Heidrich
Helen Yu10,953 просмотров • 1 месяц назад
What does it take for CTOs and CIOs to build an AI stack where data reaches compute reliably, securely, and at scale? That’s the strategic question behind my conversation with Kunal Anand, CPO at #F5. As AI moves into production, the real differentiator won’t just be the model — it will be the infrastructure that delivers data with reliability, security, and visibility. The last mile of AI is becoming a first-class product decision, not just an infrastructure one. Watch the full conversation: Register for AI Virtual Summit (free) #AI #CTO #CIO #EnterpriseAI #Infrastructure #Cybersecurity #F5Partner
Helen Yu12,148 просмотров • 1 месяц назад
What better way to kick off the new year than “Everybody” at Sphere with robots? 🤖🎶 The Backstreet Boys’ performance at Sphere was a reminder that when music, immersive tech, and robotics collide, the future feels very present. High energy, iconic sound, and yes… robots stealing the show. That momentum carries straight into hashtag#CES this week, where I’ll be diving deeper into what’s next through interviews on: ✅ Robotics (Cosmos and GR00T Year One) ✅ Smarter AI for Enterprises ✅ Intelligent Product Lifecycle From the stage to the show floor, innovation is setting the rhythm for 2026. Stay tuned as the future of AI, robotics, and intelligent systems takes center stage. #CES2026 #Robotics #AI #Enterprises #ProductLeaders To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉#CXOSpiceNewsletter here or 👉 #CXOSpiceYouTube here
Helen Yu40,412 просмотров • 7 месяцев назад
1 in 3 organizations breached last year. Fewer than 1 in 4 have a password manager. 74% lack complete identity visibility. This is a governance failure. Just published State of Workforce Password Security 2026 with 3,322 responses across 9 regions in collaboration with Zoho. Identity risk is still not being managed as a core control surface. Full report → Watch my conversation with Chandramouli Dorai, Chief Evangelist at Zoho → #CyberSecurity #IdentitySecurity #BoardGovernance #ZohoPartner
Helen Yu18,849 просмотров • 2 месяцев назад
One CIO burned their entire AI token budget in Q1. That was the opening gut punch at #PegaWorld today. Here are my 3 takeaways from Day 1: 1️⃣Token reality check with Pegasystems CEO Alan Trefler: Most architectures assume tokens are free. That's a design flaw. Pega's approach → spend at design time, reuse workflows, minimize runtime cost. Predictable AI spend by design. 2️⃣The "muffin moment" with Pegasystems CPO Kerim Akgonul: AI drew a muffin with dog ears instead of his dog… Then generated a perfect face just not his. AI is confident, not always correct. Funny in demos. Risky in production. Confidence without traceability = liability at scale. 3️⃣Legacy, redefined (Amazon Web Services + Pegasystems): The bottleneck is understanding. AWS Transform + Pega Blueprint: 3 hrs assess → 3 wks POC → 3 mos production. Speed is table stakes. Engineered reliability is the moat. Check out this 40-second video that captured these moments. #EnterpriseAI #PegaInfinity26 #PegaPartner
Helen Yu12,317 просмотров • 1 месяц назад
How do you de-risk enterprise AI without choosing between moving fast and getting it right? Most enterprises are solving the wrong problem. At #PegaWorld I built a full retail banking blueprint in minutes and spoke with Pegasystems CPO Kerim Akgonul about what it takes to build AI systems that last. Watch here: #EnterpriseAI #PegaWorld #PegaPartner
Helen Yu10,736 просмотров • 1 месяц назад
Is your AI infrastructure ready for the agentic era? At Cisco Live, I connected with Gordon Macintosh and Dale Tucker from Equinix, Inc. to explore how the Secure AI Factory ecosystem is building the physical and interconnection foundations that make agentic AI at scale possible. Three thing leaders are still overlooking: → Distributed infrastructure. Production AI = multiple agents, tools, data sources, and policies → Data gravity is real. Sovereignty, regulation, and sensitivity shape where AI can run. → Last mile connectivity is where strategies stall. Secure, predictable, low-latency connections aren't optional at production scale. The Cisco + NVIDIA + Equinix, Inc. reference architecture is one of the most concrete answers I've seen with Equinix as the neutral landing zone across 280+ data centers worldwide. As Dale put it: "Last mile connectivity is where AI strategy can either accelerate or stall." The companies that win the next phase of AI will be the ones who got the infrastructure and the ecosystem right. Watch our full conversation here: #CiscoLive #SecureAIFactory #EquinixPartner #CiscoPartner
Helen Yu11,558 просмотров • 1 месяц назад
What does customer experience look like when the era of guesswork is over? At Cisco Live, the conversation went beyond technology to transformation. The era of guesswork in customer experience is over. At Cisco Live, I spoke with Carlos Pereira, Cisco Fellow & Chief Architect for CX, to talk about what "agentic speed" really means for enterprise leaders: → From visibility to action → From reactive ops to resilient systems → From pilots to production What separates leaders from laggards right now? Courage. Watch the full conversation 👇 #CiscoLive #CiscoPartner #CustomerExperience #CX
Helen Yu10,697 просмотров • 1 месяц назад
One of my favorite moments at IBM Think 2026 was the Analyst AMA with Chairman & CEO Arvind Krishna; unfiltered, direct, and a conversation that cuts through the noise. Is your enterprise running AI at its core or just at its margins? Just published my #IBMThink recap. The big shift: infrastructure is now the real battleground for business value. What CIOs and tech leaders need to hear: ✅Treat AI as a connected operating model versus pilot portfolio. ✅Invest in data plumbing, governance, and cost controls before scaling agents. ✅Position quantum as a domain-specialized accelerator within hybrid pipelines. ✅Partner intentionally. Neutral orchestration beats vendor lock-in every time. Full recap → #Think2026 #IBMPartner #AI #Quantum IBMPartners #CIOs #CTOs
Helen Yu13,216 просмотров • 2 месяцев назад
What do builders and leaders need to learn to thrive in the Agentforce transformation? #Sponsored At Salesforce TDX, Joe Inzerillo made a clear point: we’re not just adding AI; we’re onboarding a new kind of labor. That changes everything about how we build software. I used to design → build → test → deploy. In the agentic world, you shape behavior, not just ship code. In this conversation (streamed on Salesforceplus1), we break down: • Why agents aren’t traditional software • The 4-layer enterprise AI architecture • What this shift means for developers + CIOs 👉 Watch the full conversation: - Or check out our conversation on #CXOSpice #SalesforcePartner #Agentforce #Developers #TDX26
Helen Yu15,849 просмотров • 3 месяцев назад
What does HR agentic moment look like in practice? In my conversation with Rinky Karthik from SAP SuccessFactors, we unpacked what SAP Sapphire’s agentic AI announcements could mean for HR leaders, practitioners, and the employees they serve. We talked about payroll, skills, learning in the flow of work, and why the future of HR is less about more tools and more about better outcomes. Our full conversation: or SAP Sapphire On Demand: #SAPSapphire #AutonomousHCM #AgenticAI #SAPSuccessFactors #SAPPartner
Helen Yu11,452 просмотров • 2 месяцев назад
What does it take to lead securely in an AI-driven world? 87% of CFOs think they’re secure. Most aren’t. At the Microsoft AI Tour, I spoke with Chris Tignor (former CISO) about the governance gap. Security = foundation for AI, not a blocker. Watch our conversation: Or read my key takeaways: #MicrosoftAITour #MicrosoftAmbassador
Helen Yu11,994 просмотров • 2 месяцев назад
What happens when enterprise AI evolves from “systems of record” to “systems of action”? #IBMPartner That’s the real story behind the IBM + Google Cloud partnership. At IBM Think, I spoke with Karan Sachdeva about: → WatsonX on Google Cloud Marketplace → OpenShift-enabled AI portability → HashiCorp-powered governance and security → IBM Orchestrate + Gemini integration Enterprises are building operational frameworks for autonomous AI agents. Governance, interoperability, and trust become more important than the models themselves. Watch the full conversation: #IBMPartner #IBMThink IBMPartners
Helen Yu12,313 просмотров • 2 месяцев назад
What does generative transformation look like beyond adopting AI tools? It’s not more pilots. It’s not more tools. It’s building a system that compounds value. At IBM Think, a few takeaways from my conversation with Blue Polaris: → A clear “North Star” that aligns every AI initiative → Governance and trust as prerequisites → 10x ROI means nothing if you can’t scale → A shift from one-off projects to scalable platforms And the underrated edge? Community. The IBM Partner ecosystem is accelerating learning in real time. Generative transformation is a discipline. Watch our full conversation: #IBMPartner #Think26 #IBMPartnerPlus #BluePolaris
Helen Yu12,482 просмотров • 2 месяцев назад
What does it mean to scale a team when part of your workforce is digital labor? #Sponsored At Salesforce TDX, I sat down with Brandon Metcalf, CEO of Asymbl, and what he shared challenged the assumption that growth is tied to headcount. Asymbl hired 116 people in 100 days with just two human recruiters. They processed 17,000 applications. And they ended up with lower attrition than most traditional hiring cycles produce. Today their workforce is 60% digital and they're scaling toward 1,000 digital workers, powered by Agentforce and anchored in Salesforce's security and reliability. Here is what that shift demands of leaders: ➡️ Less managing effort, more orchestrating outcomes ➡️ Less adding headcount, more multiplying capability ➡️ Less deploying software, more onboarding teammates The hardest part was belief in a different way of working, and the willingness to design for it before the rest of the world catches up. 👉 Watch our conversation here: #salesforcepartner #TDX26
Helen Yu11,972 просмотров • 3 месяцев назад
What signals that a company is getting AI transformation right? I asked Tracie Larson, VP and GM of Customer Success, US Financial Services of Microsoft at #MicrosoftAITour Atlanta. Her answer: ✅ Executive sponsorship with intent ✅ Governance built in from day one ✅ AI fluency at every level ✅ An AI center of excellence I'd add a fifth: customer-back design. As Pam Maynard OBE said: "The most important ingredients in any AI solution are intelligence and trust." Frontier firms amplify human ambition. That's the standard. ▶ Watch my full conversation with Tracie: ▶ Read the Microsoft AI Powered Sales eBook: #FrontierFirm #AITransformation #MicrosoftAITour #MicrosoftAmbassodor #FinancialServices #CROs
Helen Yu12,208 просмотров • 3 месяцев назад
How is Salesforce’s Agentforce impacting government? AI in the public sector has moved from hesitation to execution. Agents are now live and reducing costs, improving service delivery, and handling millions of citizen interactions. #sponsored The bigger shift is from reactive systems to proactive, personalized government. This is a redefinition of how government serves citizens: #AI #GovAI #Agentforce #Missionforce #SalesforcePartner
Helen Yu11,092 просмотров • 4 месяцев назад
The Strait of Hormuz closure is a stress test for every system dependent on it including AI. Data centers run on uninterrupted power. When energy fractures, so does the digital economy. But AI is also one of our most powerful tools to fight back: rerouting supply chains, optimising grids, directing capital. Energy security is now an AI conversation. #ADIPEC2026 will be a key forum for addressing system‑level resilience and advancing the infrastructure needed to withstand future shocks. #ADIPEC #ADNOC #EnergySystems #Resilience #Investment #ArtificialIntelligence
Helen Yu10,885 просмотров • 4 месяцев назад