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This is the sickest Commslayer feature we've launched: run your support directly from Claude Analyze tickets and ad comments. Manage the AI agent. Publish help articles. Pull reports. Create automations. Everything Demo:

17,556 views • 8 months ago •via X (Twitter)

56 Comments

Harry Molyneux's profile picture
Harry Molyneux8 months ago

The choice of music in this vid is *chefs kiss*

Karri's profile picture
Karri8 months ago

Have we met there circa 2005?

Harry Molyneux's profile picture
Harry Molyneux8 months ago

Almost certainly... simpler times🦞

Stuart Chaney's profile picture
Stuart Chaney8 months ago

love it - this is sick

Karri's profile picture
Karri8 months ago

A feature inspired by your posts

alexstrauss.x's profile picture
alexstrauss.x8 months ago

Always one step ahead 😀 probably the easiest and most valueable way to make use of all the business <-> customer interactions

Karri's profile picture
Karri8 months ago

Idk why we didn’t think this earlier when everyone asked for a way to export their ad comments to Claude

alexstrauss.x's profile picture
alexstrauss.x8 months ago

One thing I keep thinking about is the ability to start a voice chat within the chat interface. Probably need some precise calculation about costs and user experience has to be great but as a customer I would love to just drop my problem via voice and start an audio dialogue

Karri's profile picture
Karri8 months ago

I can tell you our current pricing model won’t allow that 👹 we need some AI extra tools pricing tier now figuring out how to do the AI summaries for each convo without blowing the bill…

alexstrauss.x's profile picture
alexstrauss.x8 months ago

Haha not much room in a 0 dollar tier 😀 Idk open a honest fund anyone can contribute that u specifically use to try features that do obviously costs money. And only supporters can access it and taste it until you find a way how to make it free.. Rooting for u! Have a great day

alexstrauss.x's profile picture
alexstrauss.x8 months ago

Almost like a feature „funding“ round

Karri's profile picture
Karri8 months ago

Developing is free but the LLM tokens required to running those features

Jonas's profile picture
Jonas8 months ago

🔥

Harrison Gordon's profile picture
Harrison Gordon8 months ago

The music 🫡🫡

Karri's profile picture
Karri8 months ago

It prepared me for the agentic era 20 years ago

ron | e-comm owner & operator's profile picture
ron | e-comm owner & operator8 months ago

Great editing

Karri's profile picture
Karri8 months ago

wasted a full day recording and editing in capcut, will hire an editor if I do more of these

ron | e-comm owner & operator's profile picture
ron | e-comm owner & operator8 months ago

Wow man of many talents

Karri's profile picture
Karri8 months ago

my feed tells me everyone is one shotting Saas apps now so maybe I can pivot to another dying industry

ron | e-comm owner & operator's profile picture
ron | e-comm owner & operator8 months ago

you mean onlyfans right

Karri's profile picture
Karri8 months ago

ai onlyfans is going to hit hard

Blake's profile picture
Blake8 months ago

This is awesome congrats

David A. Lindahl 🏔️'s profile picture
David A. Lindahl 🏔️8 months ago

Pretty insane - love seeing the demo of it in action 🔥

Karri's profile picture
Karri8 months ago

🙏🙏🙏

Geetansh's profile picture
Geetansh8 months ago

Brotha👌

Karri's profile picture
Karri8 months ago

this was very much inspired by @stuartchaney's AI bullishness

Geetansh's profile picture
Geetansh8 months ago

@stuartchaney Next up: Remove the claude dependency and add the model right into the app Pylon has a very structured way of implementing exploratory AI micro features

Karri's profile picture
Karri8 months ago

@stuartchaney I’ve no $$$ to fund the token burn with an in app copilot 👹

Geetansh's profile picture
Geetansh8 months ago

@stuartchaney Tokens are cheap bro😭

Karri's profile picture
Karri8 months ago

@stuartchaney Not anymore at this scale 🥲

DIMITRIE's profile picture
DIMITRIE8 months ago

My CX rep is shaking rn 🔥

Chris Zimmerman's profile picture
Chris Zimmerman8 months ago

🙏🏼🙏🏼🙏🏼🙏🏼

David Thake's profile picture
David Thake8 months ago

Biggest hurdle is that Commslayer doesn’t support Whatsapp yet.

Karri's profile picture
Karri8 months ago

?we do

David Thake's profile picture
David Thake8 months ago

Really? I didn’t see anything on the website.

Karri's profile picture
Karri8 months ago

Have no time to update the marketing site, devs are shipping too much these days

Bryn Stanton's profile picture
Bryn Stanton8 months ago

Can we have better Drafting response AI? Maybe custom AI integration etc? It can be clunky / inaccurate

Karri's profile picture
Karri8 months ago

you would but I’ve no time to properly test the improved AI drafts sitting behind a feature flag will try to get to it tomorrow

Karri's profile picture
Karri8 months ago

So answer is: already done, just waiting for yours truly

Bryn Stanton's profile picture
Bryn Stanton8 months ago

Awesome — thanks. Looking forward to it.

Jeve Stobs's profile picture
Jeve Stobs8 months ago

The music brings me straight back to 2007. ⚔️ Can you build that into comms layer while slaying comms? 🪄 Keep up the good work!

;-Dennis Cessan's profile picture
;-Dennis Cessan8 months ago

Don't know what's more 🔥 - the video or the feature! 👏🏽

Karri's profile picture
Karri8 months ago

took me 9+ hours to script, record and edit in capcut never going to do this again, will hire an editor

Pashmina's profile picture
Pashmina8 months ago

@denniscessan Surely there is an AI CommSlayer style app out there for videos

Karri's profile picture
Karri8 months ago

@denniscessan it might be just CapCut 🥲

mirvise najafe's profile picture
mirvise najafe8 months ago

this is cool! but i have a few questions :D 1. Do you also allow customers to do this from the commslayer app as well? or only claude? 2. Are you going to run some of the more common prompts automatically for customers and surface these "gaps" for them? Really cool, but i am curious how you are planning to blend it in more into your product itself

Karri's profile picture
Karri8 months ago

only from Claude! Not planning to add a copilot for now but will learn the most common / useful use cases out of this

mirvise najafe's profile picture
mirvise najafe8 months ago

Interesting decision ! I thought your merchants would want it in the app but looking forward to your learnings

Karri's profile picture
Karri8 months ago

Sir have you checked opus token pricing

mirvise najafe's profile picture
mirvise najafe8 months ago

Yeah I was wondering if it was a cost optimization decision! It makes sense. I wonder if a good hybrid solution is allowing people to bring their Claude keys to the copilots so the UX can stay in context of the app. Or if enough apps build their MCP, then Claude can be the centralized interface… Either way it’s an interesting design pattern.

Karri's profile picture
Karri8 months ago

bringing their claude keys won't work if you have been following X lately

mirvise najafe's profile picture
mirvise najafe8 months ago

Oh yeah? No I must have missed it. Let me search it up..

Karri's profile picture
Karri8 months ago

see opencode

Vaibhav singh's profile picture
Vaibhav singh8 months ago

routing support through Claude feels right. the real win is guardrails though. drafts drift fast without ruthless context hygiene

Comeback Mid's profile picture
Comeback Mid8 months ago

💣

Karri's profile picture
Karri8 months ago

💥

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