Car Dealership Guy
@GuyDealership • 438,261 subscribers
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Tesla’s direct-to-consumer model is leaving many drivers in frustration. Don Hall, CEO of the Virginia Automobile Dealers Association, breaks down why the franchise system still protects the customer. "The truth of the matter is this: we live in your communities, we're part of your communities, we've been around for generations, and we give a damn about our communities." "The fact of matter is that Tesla's model is not a model that gives you the kind of buying experience that you're entitled to and should have." "With franchise system, you got a choice, and you got a lot of folks who will compete and will do whatever it takes to earn your business and trust." - Thank you to our partner Impel! Check them out by visiting
Car Dealership Guy1,068,088 Aufrufe • vor 1 Jahr
"Absolutely inexcusable why Colorado would approve (Scout selling direct to consumer). The franchise model provides the most value for the consumer. So why a manufacturer would wanna pursue it in the first place just doesn’t make sense to me." Scout’s approval to sell direct in Colorado is raising new questions for franchise dealers. Josh Johnson, CEO of Don Johnson Auto Group, breaks down what this means for dealer-OEM relationships. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
Car Dealership Guy546,030 Aufrufe • vor 8 Monaten
BYD sold ~4.6 million plug-in hybrid and battery EVs last year. Tu Le, Founder at Sino Auto Insights, says China’s scale is helping its automakers accelerate product development and expand globally. The competitive threat is becoming as much about product development as price. “The competition is so intense in China that it creates a lot of innovation.” Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Experian Automotive! Check them out by visiting:
Car Dealership Guy13,955 Aufrufe • vor 9 Tagen
Emergency Press Conference: Over 50% of US Car Dealers Are Shut Down Due To Cyber Attack
Car Dealership Guy674,801 Aufrufe • vor 2 Jahren
Nobody wants to get a bad car deal. The new CARS rule, set to go in effect this summer, would require dealers to present final out-the-door pricing to customers upon request. But there’s a problem - It puts dealers in a tight spot if they don’t yet know the specifics of a deal. With $50,000 penalties for each violation, things could get ugly. Fast. Geoff Pohanka, Chairman of Pohanka Automotive Group and former Chairman of the National Automobile Dealers Association (NADA) shares his opinion on the proposed rule in <45 seconds.
Car Dealership Guy669,955 Aufrufe • vor 2 Jahren
“Why wouldn't you spend 200 bucks to lose 200 bucks on a set of tires to retain a customer?” Tire pricing is becoming a retention play. Lupo, Fixed Operations Director at Apple Tree Honda and AppleTree Acura, explains why losing money on the first set can help keep future maintenance inside the dealership. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner The Presidio Group! Check them out by visiting:
Car Dealership Guy14,970 Aufrufe • vor 13 Tagen
This dealer group is doing $1.5 million a month in tire sales. Dave Rogers, Fixed Operations Director at Piazza Management Company, explains why tires have become a major part of its fixed ops retention strategy. “About 90% of the work we do on a car is in the wheel." Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner The Presidio Group! Check them out by visiting:
Car Dealership Guy16,156 Aufrufe • vor 15 Tagen
Why CSI Is Officially Broken and What's Replacing It My conversation with Cuyler Owens, CEO at Widewail: 0:20 Incentives Ruin Survey Data. 2:30 Reviews Are A Free Focus Group. 4:55 500 Reviews Is Powerful Intel. 6:50 AEO Values Recency And Volume. 8:40 ChatGPT Found A Low-Pressure Dealer. 9:30 Words Matter More Than Stars. 11:45 Best Dealers Read Every Review. 14:10 Angry Aren't The Only Reviewers. 16:05 38% Of Bad Reviews Hit F&I. 18:15 Incentivized Surveys Are Biased. 28:50 Verbatims Make Coaching Easier. 38:10 Communication Boosts Average RO.
Car Dealership Guy14,138 Aufrufe • vor 16 Tagen
20%. That’s how much more expensive a "quick lube" is than a dealership service center (according to Ryan Maher, a car dealer and the CEO of BizzyCar). But even though some quick lube shops are more expensive... Many customers still opt for them. Why? They're fast and convenient. There's a lesson in there.
Car Dealership Guy338,784 Aufrufe • vor 2 Jahren
"Dealers are taking $3,000, $5,000, even $7,000 losses per vehicle to sell through brokers — some are averaging a $3,000 loss on every car — and it’s decimating dealer profitability." Broker transactions are becoming a growing *flashpoint* in some markets. Jake Lebowitz, Partner/Dealer Principal of Raceway Kia and Paul Sansone Jr, Owner of Sansone Jr Auto Group, break down how some dealers are taking $3,000+ losses per unit to feed broker volume. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
Car Dealership Guy96,640 Aufrufe • vor 7 Monaten
The police just might be parked in your driveway... Ford just patented newly developed camera technology that could turn all of their new cars into rolling police informants. Basically, they submitted a proposal to the US Patent and Trademark Office to equip new cars with cameras and sensors that could detect speeding violations of other drivers… But it wouldn’t stop there. The system could (in theory) then automatically share the data with local police. This Orwellian future is far from reality… But question remains if it would even be possible to prosecute moving violations without the presence of an officer witness.
Car Dealership Guy239,674 Aufrufe • vor 2 Jahren
The 100-Year-Old Payment Process This Dealer Group Finally Killed Stream the full episode now of Industry Spotlight, hosted by Sam D'Arc: 2:50 Fixed Ops Creates More Headaches. 4:30 Drivers Are Bad With Money. 5:50 Cash In Trucks Is Risky. 6:45 Nationwide Sales Hurt Retention. 9:50 Dealerships Adopt Tech Slowly. 12:15 Onsite Training Prevents Pushback. 13:10 One Person For Payment Works Best. 14:20 Digital Reporting Tracks Everything. 17:05 Answering The Phone Beats AI. 18:50 Showing Up Matters Most. 22:50 Accounting Touches Everything. 23:50 Dennis Pushes Harder.
Car Dealership Guy14,908 Aufrufe • vor 28 Tagen
$200. That’s all it would take for the average consumer to save on their monthly payment for them to consider a Chinese car like BYD says Alan Haig. Average car buyers don’t care where their car was made if it pays for their groceries for the week. And China knows this. Alan Haig, President of Haig Partners, explains in <30 seconds:
Car Dealership Guy249,052 Aufrufe • vor 2 Jahren
