Car Dealership Guy
@GuyDealership • 441,507 subscribers
The voice of auto retail | news, intelligence & industry insight
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"Absolutely inexcusable why Colorado would approve (Scout selling direct to consumer). The franchise model provides the most value for the consumer. So why a manufacturer would wanna pursue it in the first place just doesn’t make sense to me." Scout’s approval to sell direct in Colorado is raising new questions for franchise dealers. Josh Johnson, CEO of Don Johnson Auto Group, breaks down what this means for dealer-OEM relationships. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
Car Dealership Guy545,847 Aufrufe • vor 4 Monaten
Tesla’s direct-to-consumer model is leaving many drivers in frustration. Don Hall, CEO of the Virginia Automobile Dealers Association, breaks down why the franchise system still protects the customer. "The truth of the matter is this: we live in your communities, we're part of your communities, we've been around for generations, and we give a damn about our communities." "The fact of matter is that Tesla's model is not a model that gives you the kind of buying experience that you're entitled to and should have." "With franchise system, you got a choice, and you got a lot of folks who will compete and will do whatever it takes to earn your business and trust." - Thank you to our partner Impel! Check them out by visiting
Car Dealership Guy1,067,765 Aufrufe • vor 11 Monaten
Omg lol Friend just bought a brand new G-Wagon (G63) Sensors went bad a week later.
Car Dealership Guy1,691,794 Aufrufe • vor 3 Jahren
Emergency Press Conference: Over 50% of US Car Dealers Are Shut Down Due To Cyber Attack
Car Dealership Guy674,727 Aufrufe • vor 2 Jahren
Nobody wants to get a bad car deal. The new CARS rule, set to go in effect this summer, would require dealers to present final out-the-door pricing to customers upon request. But there’s a problem - It puts dealers in a tight spot if they don’t yet know the specifics of a deal. With $50,000 penalties for each violation, things could get ugly. Fast. Geoff Pohanka, Chairman of Pohanka Automotive Group and former Chairman of the National Automobile Dealers Association (NADA) shares his opinion on the proposed rule in <45 seconds.
Car Dealership Guy669,920 Aufrufe • vor 2 Jahren
The fight between dealerships and independent repair shops is becoming a *trust* battle. Chris Skinner, Fixed Operations Director at Granbury Nissan, explains how lifetime repair coverage can turn a single visit into a long-term service relationship. " I think creating that customer relationship, creating that sense of value, is one of the bigger things." Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:
Car Dealership Guy16,564 Aufrufe • vor 14 Tagen
"Dealers are taking $3,000, $5,000, even $7,000 losses per vehicle to sell through brokers — some are averaging a $3,000 loss on every car — and it’s decimating dealer profitability." Broker transactions are becoming a growing *flashpoint* in some markets. Jake Lebowitz, Partner/Dealer Principal of Raceway Kia and Paul Sansone Jr, Owner of Sansone Jr Auto Group, break down how some dealers are taking $3,000+ losses per unit to feed broker volume. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
Car Dealership Guy96,640 Aufrufe • vor 3 Monaten
" While they're out there on a test drive, the desk is starting to work the numbers. The desk is starting to structure deals, the desk is looking at what they've got and where they need to go, and they're just very, very prepared. When the customer walks back in the door, we're ready." Some stores are rethinking where the finance process begins. Chris Taylor, Owner of Certified Auto Brokers, breaks down the *shortcut* helping his team get numbers ready before the customer returns from the test drive. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner OPENLANE US! Check them out by visiting:
Car Dealership Guy17,129 Aufrufe • vor 24 Tagen
20%. That’s how much more expensive a "quick lube" is than a dealership service center (according to Ryan Maher, a car dealer and the CEO of BizzyCar). But even though some quick lube shops are more expensive... Many customers still opt for them. Why? They're fast and convenient. There's a lesson in there.
Car Dealership Guy338,776 Aufrufe • vor 2 Jahren
" It is now abundantly clear to everyone nationwide that if you have a doc fee or a processing fee, that that fee must be included in the price that you advertise wherever you might be advertising, period." The FTC conversation is starting to reshape dealer behavior. Don Hall, President & CEO, Virginia Automobile Dealers Association, explains why dealers are moving toward all-in pricing to match federal expectations. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner HaigPartners! Check them out by visiting:
Car Dealership Guy32,700 Aufrufe • vor 1 Monat
“Stop The Bleed!” How Dealers Can End Lot Theft Forever (and Save on Insurance Premiums) Stream the full episode now of Industry Spotlight, hosted by Sam D'Arc: 3:25 Why A 2:00 AM GPS Alert Is Completely Useless. 5:00 The Judge Who Praised A Thief. 7:35 When Your Inventory Becomes Uninsurable. 9:45 Why One Dealer Refuses To Play Vigilante. 13:45 The $0 Fix That Ends Dead Inventory Loss. 16:20 The Insurance Lie Every Dealer Believes. 18:55 Car Companies Might Want Theft To Happen. 35:00 The terrifying Two-Minute Blackout. 39:25 Exposing Auto Theft's Dark Secret.
Car Dealership Guy44,865 Aufrufe • vor 2 Monaten
" The biggest shocker to me is that consumers didn't care about savings at all. It was like out of the top four or five things, it was number five. People cared more about the time, the energy, the anxiety than anything else and most people said, based on the service, that if I saved them five grand, I could take half of it." Some car buyers are choosing to work with third party negotiators. Tomislav Mikula, Founder of Delivrd, explains why certain dealers still take the call to move deals faster without the usual back and forth. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner CDG Circles! Check them out by visiting:
Car Dealership Guy37,567 Aufrufe • vor 2 Monaten
The police just might be parked in your driveway... Ford just patented newly developed camera technology that could turn all of their new cars into rolling police informants. Basically, they submitted a proposal to the US Patent and Trademark Office to equip new cars with cameras and sensors that could detect speeding violations of other drivers… But it wouldn’t stop there. The system could (in theory) then automatically share the data with local police. This Orwellian future is far from reality… But question remains if it would even be possible to prosecute moving violations without the presence of an officer witness.
Car Dealership Guy239,674 Aufrufe • vor 1 Jahr
“The Chinese have one aim in mind — to destroy the Western auto industry. It’s 10% of our GDP… we’re not gonna let that happen.” Dealers are weighing the impact of potential Chinese OEM entry. Bernie Moreno, (R - OH), breaks down why some see it as a different kind of competitive risk, not just another new brand. “The Chinese have one aim in mind — to destroy the Western auto industry. It’s 10% of our GDP… we’re not gonna let that happen.” Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:
Car Dealership Guy31,845 Aufrufe • vor 2 Monaten
Stop Chasing One-Time Sales – How Top Dealers Are Building Repeat Revenue Machines My conversation with Paul Nadjarian, Chief Product Officer at CARFAXinc: 7:30 Why Gross Per Deal Is the Wrong Metric 10:25 The Inventory That Sells Faster and Makes More 12:40 The 19-Point Service Retention Gap 13:00 Miss Year One… Lose the Customer 28:00 The 20% Lift from Trust-Based Messaging 28:15 The 30% Lift from Coordinated Messaging 31:30 The Goldmine Most Service Lanes Ignore 33:20 The Used Car Section That Outsold the Rest 38:36 Without Loyalty, Dealer Economics Collapse
Car Dealership Guy46,514 Aufrufe • vor 3 Monaten