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A Texas couple pulled up their Ring camera footage and watched an Amazon delivery driver cut straight across their freshly cut lawn, made the delivery, then did a full U-turn right through the yard to leave. No driveway, no sidewalk - just drove right through their grass like it...

18,252 views • 1 month ago •via X (Twitter)

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If you're an Amazon India customer, take 2 mins to read this if your money is dear to you. TLDR version, Amazon delivery partners are literally scamming customers. And Amazon India will do nothing to help you in this situation. Kiss your money goodbye! I raised this concern on social media a few days back, for a product (Levi's jeans) which was marked as delivered but I never received it. Their customer support team, did some investigation and came to the conclusion that the product was indeed delivered. Hence, they cannot do anything more to assist me in this situation (refer image) This was not a OTP based delivery, and neither does Amazon mention the name of the person who received the product on their app/website. If it was OTP based delivery, I would know someone has given the OTP so delivery has happened. With a name, at least I would know if there's any person with that name in the house. Now, I have absolutely no way to confirm if Amazon genuinely delivered the product. Except video camera evidence. So I went to see the CCTV footage of the day and time the product was marked as delivered. In the CCTV footage, I see something very strange. The Amazon delivery partner arrives at my place, gets off the bike, takes out the product and for the next couple of mins just keeps doing something on his phone. He doesn't call me, or at least I don't have any call record of calls at that time. In the meanwhile, another person walking out closes the door. That person is not me, neither works for me and neither known to me. Likely associated with a neighbour/tenant and I have no such instructions for my Amazon account for deliveries to be left with anyone else. One minute later the Amazon delivery partner decides to leave (see screenshot). The delivery partner doesn't even enter the house and just leaves after a couple of mins. Without even entering the house, Amazon successfully delivered the product! Wow! And if the delivery partner handed the product to any random person walking out of the house, is that the customer's problem? Was this a very expensive product? No, not at all. So why am I spending all this time to write this? 1. I just want to spread awareness to everyone out there who might be getting scammed by such malpractices from Amazon / delivery partners. 2. If Amazon claims a product is delivered, you can't do nothing about it. Irrespective of whether the product was actually delivered or not. Your money is gone, poof! 3. It should be the company's responsibility to prove that a product was successfully delivered but in India it seems anyone can walk over their customers. 4. I'm shocked that a customer has to go to these lengths to uncover such scams in India 5. If ordering on Amazon, I will always select cash on delivery as the default going forward Amazon India - Do not contact me in hope that I will delete this tweet or evidence now! PS: Video doesn't have the date/time stamp as aspect ratio has been cropped. Will only share that with company officials if someone from Amazon wants to see it. Or with consumer courts if I decide to pursue this further, definitely not worth my time for now. But in the US, I would have definitely filed a lawsuit for millions.

Gurjot Ahluwalia

12,416 views • 10 months ago

Love seeing this heartfelt note about our Delivery Service Partner, Ronald Dubon and team... — Sometimes, the smallest hearts remind the biggest companies what kindness truly looks like. When a four-year-old boy dreamed of having an Amazon-themed birthday party—complete with the thrill of seeing a real delivery van—no one could have imagined that Amazon itself would make that dream come true. Despite being one of the largest and busiest companies in the world, Amazon found the time, heart, and humanity to show up in a deeply personal way. On short notice, they didn’t just send one delivery van—they brought two: a classic Amazon delivery van and a cutting-edge electric model. Their team arrived with smiles, good spirits, and arms full of gifts, turning a simple backyard celebration into a once-in-a-lifetime memory. Every child got to climb behind the wheel, honk the horn, and pretend to be an Amazon driver for a day. The laughter, joy, and awe on their faces said everything words could not. In a world where large corporations often feel distant, Amazon proved that compassion and community still matter. Their thoughtful gesture—done not for publicity, but from genuine goodwill—brought magic to a young boy’s birthday and touched every heart in attendance. It was a powerful reminder that even the biggest companies are made up of people who care, and their unexpected generosity should never go unnoticed. Thank you, Amazon, for showing that behind every box and logo lies a company capable of incredible kindness.

Andy Jassy

23,024 views • 10 months ago