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Element Electronics reimagined CX with Zendesk, boosting customer satisfaction from 39% to 93%.

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Zendesk

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1,742,975 görüntüleme • 11 ay önce •via X (Twitter)

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At Zendesk, our mission is to power exceptional service for every person on the planet. We believe a great customer experience creates a ripple of positivity — from the customer, to CSAT, and beyond. It's called the Zendesk effect: #ZendeskAI
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At Zendesk, our mission is to power exceptional service for every person on the planet. We believe a great customer experience creates a ripple of positivity — from the customer, to CSAT, and beyond. It's called the Zendesk effect: #ZendeskAI

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The Manatee County Tax Office is redefining public service with Zendesk. Smarter ticketing and seamless collaboration help teams deliver faster, people-first support across locations. See how they did it:
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.@Tymeshift was made for Zendesk. With AI-powered forecasting, automatic agent scheduling, and real-time reporting, you can create more seamless experiences for your support team and your customers, all within the Zendesk platform:
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In customer experience, speed and clarity go together. 📞 That’s why Filipino CX teams trust Krisp Accent Conversion. It improves communication instantly reducing friction and improving customer satisfaction. 📉 Fewer repeat questions 📈 Faster resolutions 🎧 Clear, human conversations 🔐 Fully private AI Better calls start with better clarity. 🔗 📞 Voice clarity updates & CX innovation at Krisp #CX #BPO #VoiceAI
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Chatbase now integrates with Zendesk and Salesforce, with more integrations coming soon. You told us you wanted AI that fits into your existing systems and workflows. We listened. Train Chatbase on your Zendesk and Salesforce ticket history so it learns from every previous customer interaction. Escalate conversations from your website or other customer channels directly into your ticketing system only when human expertise is needed. Or deploy Chatbase as an AI layer inside your helpdesk to automatically draft and resolve all tickets. Chatbase allows you to focus on the most important issues without changing the tools you already use.

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What does customer experience look like when the era of guesswork is over? At Cisco Live, the conversation went beyond technology to transformation. The era of guesswork in customer experience is over. At Cisco Live, I spoke with Carlos Pereira, Cisco Fellow & Chief Architect for CX, to talk about what "agentic speed" really means for enterprise leaders: → From visibility to action → From reactive ops to resilient systems → From pilots to production What separates leaders from laggards right now? Courage. Watch the full conversation 👇 #CiscoLive #CiscoPartner #CustomerExperience #CX

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The ✨Element✨ of surprise Element Electronics teamed up with Ohio State Cheer Team and Ohio State Dance Team to gift all their student-athletes Smart TV's ahead of their National Competitions! 📺🙌 #GoBucks #ElementElectronicsPartner

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Built a Customer Health 360 App in just in few mins that: - Pulls live data from Snowflake, Salesforce & Zendesk - Auto alerts execs on red accounts - Visual editing for non-dev - Audit logs baked in No codes. No mess. Here’s how 🧵
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Built a Customer Health 360 App in just in few mins that: - Pulls live data from Snowflake, Salesforce & Zendesk - Auto alerts execs on red accounts - Visual editing for non-dev - Audit logs baked in No codes. No mess. Here’s how 🧵

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