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"This is serious. This system is not a good system for America. It's wrong, and we cannot sit back on our hands and let it just be that way." Some dealers see temporary direct sales approvals as signals of deeper structural shifts. Don Hall, CEO of the Virginia Automobile...

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Car Dealership Guy

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23,070 просмотров • 6 месяцев назад •via X (Twitter)

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"I wanna make sure dealers step up, stand out, and speak up. Recognize the franchise system is under attack." A single regulatory decision is cracking the door on OEM go-direct sales. Don Hall, CEO of the Virginia Automobile Dealers Association, explains why this moment could set a precedent with nationwide consequences for the franchise model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting
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"I wanna make sure dealers step up, stand out, and speak up. Recognize the franchise system is under attack." A single regulatory decision is cracking the door on OEM go-direct sales. Don Hall, CEO of the Virginia Automobile Dealers Association, explains why this moment could set a precedent with nationwide consequences for the franchise model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting

Car Dealership Guy

33,320 просмотров • 6 месяцев назад

"It's totally unacceptable for a legacy manufacturer to try to undermine the dealer system and sell direct on a model that was promised to the Volkswagen dealers a few years ago. They pulled the rug out from under the dealers completely." Direct-to-consumer sales continue to surface as a major theme in auto retail. Laura Perrotta, President of NJ CAR, explains what recent OEM moves could mean for the franchise model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting
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"It's totally unacceptable for a legacy manufacturer to try to undermine the dealer system and sell direct on a model that was promised to the Volkswagen dealers a few years ago. They pulled the rug out from under the dealers completely." Direct-to-consumer sales continue to surface as a major theme in auto retail. Laura Perrotta, President of NJ CAR, explains what recent OEM moves could mean for the franchise model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting

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"Absolutely inexcusable why Colorado would approve (Scout selling direct to consumer). The franchise model provides the most value for the consumer. So why a manufacturer would wanna pursue it in the first place just doesn’t make sense to me." Scout’s approval to sell direct in Colorado is raising new questions for franchise dealers. Josh Johnson, CEO of Don Johnson Auto Group, breaks down what this means for dealer-OEM relationships. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
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"Absolutely inexcusable why Colorado would approve (Scout selling direct to consumer). The franchise model provides the most value for the consumer. So why a manufacturer would wanna pursue it in the first place just doesn’t make sense to me." Scout’s approval to sell direct in Colorado is raising new questions for franchise dealers. Josh Johnson, CEO of Don Johnson Auto Group, breaks down what this means for dealer-OEM relationships. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

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"Dealers can’t control new cars, but used cars are a fight they can win." Used cars remain the most controllable lever for dealers right now. Doug Horner, GSM of Mercedes-Benz of North Olmsted, explains how prioritizing aggressive acquisition is driving used car growth. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Experian! Check them out by visiting:
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"Dealers can’t control new cars, but used cars are a fight they can win." Used cars remain the most controllable lever for dealers right now. Doug Horner, GSM of Mercedes-Benz of North Olmsted, explains how prioritizing aggressive acquisition is driving used car growth. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Experian! Check them out by visiting:

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“The manufacturers put tremendous pressure on the dealers to utilize brokers because they have to hit their quotas… and not necessarily about what it does to the value of the franchise.” Auto brokers are resurfacing as a friction point in some state markets. Laura Perrotta, President of NJ CAR, explains what this means for the franchise sales model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:
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“The manufacturers put tremendous pressure on the dealers to utilize brokers because they have to hit their quotas… and not necessarily about what it does to the value of the franchise.” Auto brokers are resurfacing as a friction point in some state markets. Laura Perrotta, President of NJ CAR, explains what this means for the franchise sales model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:

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" It is now abundantly clear to everyone nationwide that if you have a doc fee or a processing fee, that that fee must be included in the price that you advertise wherever you might be advertising, period." The FTC conversation is starting to reshape dealer behavior. Don Hall, President & CEO, Virginia Automobile Dealers Association, explains why dealers are moving toward all-in pricing to match federal expectations. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner HaigPartners! Check them out by visiting:
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" It is now abundantly clear to everyone nationwide that if you have a doc fee or a processing fee, that that fee must be included in the price that you advertise wherever you might be advertising, period." The FTC conversation is starting to reshape dealer behavior. Don Hall, President & CEO, Virginia Automobile Dealers Association, explains why dealers are moving toward all-in pricing to match federal expectations. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner HaigPartners! Check them out by visiting:

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" Willingness to have some conflict and have people that are beneath you, that are subordinates of the boss, let 'em have their voice and let 'em say what's really on their mind and not be afraid of getting fired." Some dealer groups are rethinking how culture is built. Rob Studebaker, General Manager of Treasure Valley Subaru, breaks down how internal culture is translating into measurable results. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
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" Willingness to have some conflict and have people that are beneath you, that are subordinates of the boss, let 'em have their voice and let 'em say what's really on their mind and not be afraid of getting fired." Some dealer groups are rethinking how culture is built. Rob Studebaker, General Manager of Treasure Valley Subaru, breaks down how internal culture is translating into measurable results. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

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"While everybody’s chasing all these AI shiny objects, I would double down on local SEO and drive five-star reviews — and just outperform your competitor." AI search is getting a lot of attention in auto retail. George Nenni, Founder of Generations Digital, explains why local SEO still does the heavy lifting. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
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"While everybody’s chasing all these AI shiny objects, I would double down on local SEO and drive five-star reviews — and just outperform your competitor." AI search is getting a lot of attention in auto retail. George Nenni, Founder of Generations Digital, explains why local SEO still does the heavy lifting. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

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“After 39 years representing dealers: Volkswagen brazenly did an end run around franchise laws and will have a very difficult time defending it.” Volkswagen is getting sued. Two dealers have filed a federal class-action challenging Scout’s direct-to-consumer strategy. Leonard Bellavia, Founding Partner of Bellavia Cohen P.C., explains why the case could reshape the OEM–dealer relationship. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner GreatAmerica! Check them out by visiting:
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“After 39 years representing dealers: Volkswagen brazenly did an end run around franchise laws and will have a very difficult time defending it.” Volkswagen is getting sued. Two dealers have filed a federal class-action challenging Scout’s direct-to-consumer strategy. Leonard Bellavia, Founding Partner of Bellavia Cohen P.C., explains why the case could reshape the OEM–dealer relationship. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner GreatAmerica! Check them out by visiting:

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Some dealers are expanding subprime by building long-term paths for customers to *graduate* into conventional financing. @1stTeslaDealer, Used Car Director at Fred Martin Superstore, explains how in-house leasing programs are turning first-time buyers into loyal customers. "It's a great program to see people graduate up through. You help people when they're down and out and are going through something difficult in life, and they become super loyal customers over the long term." Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting
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Some dealers are expanding subprime by building long-term paths for customers to *graduate* into conventional financing. @1stTeslaDealer, Used Car Director at Fred Martin Superstore, explains how in-house leasing programs are turning first-time buyers into loyal customers. "It's a great program to see people graduate up through. You help people when they're down and out and are going through something difficult in life, and they become super loyal customers over the long term." Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting

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There's a fight brewing to keep auto sales in dealer hands. Don Hall, CEO of the Virginia Automobile Dealers Association, breaks down the opposition to car brokering and its threat to the franchise system. "In most states, brokering is against the law. It's not in the state of New York, and no matter what, no disrespect to anybody, but to allow brokers to sell our cars, it is a bad concept." "It is us who will make sure the customer has a complete good buying experience, and brokers ought to be illegal in every state in the country." "We are franchisees for a reason. We put up millions and millions, and generations of hard work." - Thank you to our partner Impel! Check them out by visiting
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There's a fight brewing to keep auto sales in dealer hands. Don Hall, CEO of the Virginia Automobile Dealers Association, breaks down the opposition to car brokering and its threat to the franchise system. "In most states, brokering is against the law. It's not in the state of New York, and no matter what, no disrespect to anybody, but to allow brokers to sell our cars, it is a bad concept." "It is us who will make sure the customer has a complete good buying experience, and brokers ought to be illegal in every state in the country." "We are franchisees for a reason. We put up millions and millions, and generations of hard work." - Thank you to our partner Impel! Check them out by visiting

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Tesla’s direct-to-consumer model is leaving many drivers in frustration. Don Hall, CEO of the Virginia Automobile Dealers Association, breaks down why the franchise system still protects the customer. "The truth of the matter is this: we live in your communities, we're part of your communities, we've been around for generations, and we give a damn about our communities." "The fact of matter is that Tesla's model is not a model that gives you the kind of buying experience that you're entitled to and should have." "With franchise system, you got a choice, and you got a lot of folks who will compete and will do whatever it takes to earn your business and trust." - Thank you to our partner Impel! Check them out by visiting
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Tesla’s direct-to-consumer model is leaving many drivers in frustration. Don Hall, CEO of the Virginia Automobile Dealers Association, breaks down why the franchise system still protects the customer. "The truth of the matter is this: we live in your communities, we're part of your communities, we've been around for generations, and we give a damn about our communities." "The fact of matter is that Tesla's model is not a model that gives you the kind of buying experience that you're entitled to and should have." "With franchise system, you got a choice, and you got a lot of folks who will compete and will do whatever it takes to earn your business and trust." - Thank you to our partner Impel! Check them out by visiting

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" I think one of the fundamental questions that we're not asking as a dealership world and a car salesman, is how do we make consumers' lives easier?" Some dealers argue third party negotiators shouldn’t exist. Tomislav Mikula, Founder of Delivrd, breaks down what their growth says about how difficult the buying process still is. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner CDG Circles! Check them out by visiting:
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" I think one of the fundamental questions that we're not asking as a dealership world and a car salesman, is how do we make consumers' lives easier?" Some dealers argue third party negotiators shouldn’t exist. Tomislav Mikula, Founder of Delivrd, breaks down what their growth says about how difficult the buying process still is. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner CDG Circles! Check them out by visiting:

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"Dealers are taking $3,000, $5,000, even $7,000 losses per vehicle to sell through brokers — some are averaging a $3,000 loss on every car — and it’s decimating dealer profitability." Broker transactions are becoming a growing *flashpoint* in some markets. Jake Lebowitz, Partner/Dealer Principal of Raceway Kia and Paul Sansone Jr, Owner of Sansone Jr Auto Group, break down how some dealers are taking $3,000+ losses per unit to feed broker volume. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:
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"Dealers are taking $3,000, $5,000, even $7,000 losses per vehicle to sell through brokers — some are averaging a $3,000 loss on every car — and it’s decimating dealer profitability." Broker transactions are becoming a growing *flashpoint* in some markets. Jake Lebowitz, Partner/Dealer Principal of Raceway Kia and Paul Sansone Jr, Owner of Sansone Jr Auto Group, break down how some dealers are taking $3,000+ losses per unit to feed broker volume. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

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Dealers chasing retention are rethinking how they price service work. Tully Williams, Fixed Operations Director of The Niello Company, explains why aligning maintenance pricing with the market is helping drive retention past 70 percent. “Retention is the hardest number to move because we have to wait if they’re gonna come back in the next year. The mindset is not gross profit or hours per RO — the mindset is maintenance and tires and batteries and brakes drive retention.” Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Foureyes! Check them out by visiting:
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Dealers chasing retention are rethinking how they price service work. Tully Williams, Fixed Operations Director of The Niello Company, explains why aligning maintenance pricing with the market is helping drive retention past 70 percent. “Retention is the hardest number to move because we have to wait if they’re gonna come back in the next year. The mindset is not gross profit or hours per RO — the mindset is maintenance and tires and batteries and brakes drive retention.” Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Foureyes! Check them out by visiting:

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" My top 3 out of 5 videos sent and viewed in my store were from sales managers. These guys pull the car up, present the numbers transparent, send the customer the link and the view rate is over and over again." Dealership video strategy is shifting upstream to leadership. Nino Sita, General Manager at Lindsay CDJR, explains how manager-recorded videos are improving customer response rates. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Experian! Check them out by visiting:
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" My top 3 out of 5 videos sent and viewed in my store were from sales managers. These guys pull the car up, present the numbers transparent, send the customer the link and the view rate is over and over again." Dealership video strategy is shifting upstream to leadership. Nino Sita, General Manager at Lindsay CDJR, explains how manager-recorded videos are improving customer response rates. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Experian! Check them out by visiting:

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Dealers are getting more creative with storytelling content. Tim Pohanka, Vice President of Pohanka Nissan of Fredericksburg & Pohanka Hyundai of Fredericksburg, explains how a video about driving 100k-mile Nissans across brutal terrain is reshaping brand perception. "If you're looking for ways to do storytelling marketing, to talk about what your vehicles can do, it's a great opportunity. But it became more than that for us. It started to become a really good connection between who we are as dealers, and what we can do out with our cars. We took cars that are designed to get you from A to B in a parking lot, off-road. It became this opening of these amazing things that we can do, so much so, we're gonna keep doing it." Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Cars Commerce! Check them out by visiting
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Dealers are getting more creative with storytelling content. Tim Pohanka, Vice President of Pohanka Nissan of Fredericksburg & Pohanka Hyundai of Fredericksburg, explains how a video about driving 100k-mile Nissans across brutal terrain is reshaping brand perception. "If you're looking for ways to do storytelling marketing, to talk about what your vehicles can do, it's a great opportunity. But it became more than that for us. It started to become a really good connection between who we are as dealers, and what we can do out with our cars. We took cars that are designed to get you from A to B in a parking lot, off-road. It became this opening of these amazing things that we can do, so much so, we're gonna keep doing it." Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Cars Commerce! Check them out by visiting

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The fight between dealerships and independent repair shops is becoming a *trust* battle. Chris Skinner, Fixed Operations Director at Granbury Nissan, explains how lifetime repair coverage can turn a single visit into a long-term service relationship. " I think creating that customer relationship, creating that sense of value, is one of the bigger things." Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:
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The fight between dealerships and independent repair shops is becoming a *trust* battle. Chris Skinner, Fixed Operations Director at Granbury Nissan, explains how lifetime repair coverage can turn a single visit into a long-term service relationship. " I think creating that customer relationship, creating that sense of value, is one of the bigger things." Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:

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“Price point and different stuff like that, that’s all a mirage. What people want is they actually want the best vehicle that they can afford. Feel great in, yeah. That elevates them to where they want to go.” Some OEM turnarounds are happening quietly. Marion Cain III AIC, ARM, CBCP, CIS, Managing Partner of Bell Auto Group, explains how Nissan’s recent lineup is influencing buyer confidence in 2026. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Lotlinx! Check them out by visiting:
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“Price point and different stuff like that, that’s all a mirage. What people want is they actually want the best vehicle that they can afford. Feel great in, yeah. That elevates them to where they want to go.” Some OEM turnarounds are happening quietly. Marion Cain III AIC, ARM, CBCP, CIS, Managing Partner of Bell Auto Group, explains how Nissan’s recent lineup is influencing buyer confidence in 2026. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Lotlinx! Check them out by visiting:

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"Research shows us that we have about a 70 to 80% contact rate if we call the customer within five minutes." Lead response time is still one of the biggest *gaps* in auto retail. Maggie Pugesek, Partner at C&M Coaching, breaks down how delayed follow-up is costing dealers deals. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:
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"Research shows us that we have about a 70 to 80% contact rate if we call the customer within five minutes." Lead response time is still one of the biggest *gaps* in auto retail. Maggie Pugesek, Partner at C&M Coaching, breaks down how delayed follow-up is costing dealers deals. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:

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