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We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes. Fin is now by far the very best sales agent on the... market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials. We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands. But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle. We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results. We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH salesshow more

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Today Fin moves beyond Customer Service Fin now does specialized roles, starting with Sales, live today Fin already knows your business + products perfectly, it's already integrated with your systems and matches your brand Now Fin engages, qualifies, and books leads too!

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The CEO of Founders Fund-backed Monaco, Sam Blond, says customers want to speak with humans for sales. But for non-customer-facing activities, AI agents are far better. “Whether you're a sales rep or a founder, you will spend your time customer-facing - and we're going to optimize everything in the platform around that experience, including the post follow-up.” “So, you get off the call, we have the call transcript, we've written an email for you to follow up with that person, it's very opinionated and trained on the way that we think about sales and go to market, you can review that email and click send, and then it's time for the next call.” “That’s the sort of optimization that we believe AI is influencing the function of sales right now. It’s - getting more qualified demos, helping you close more customers, and actually emphasizing the relationship-building that happens that is customer-facing.”

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Stop deflecting customer requests and start solving them with agentic AI. By bringing AI agents directly to your customers, we are introducing a concierge-style way of providing customer service. Learn more in the 2026 AI agent trends report →

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19,715 Aufrufe • vor 1 Jahr

Today, we’re excited to launch Proactive Agents, a new standard for the AI concierge. This is a major step forward in helping businesses move beyond reactive support to building customer relationships that grow stronger over time. Here’s what’s new: 🧠 User Memory: Deliver personalized experiences to every customer. 📞 Outbound Voice: Build stronger relationships with proactive engagement. 🛠️ Agent Workbench: Debug agent workflows faster with an AI assistant. Throughout this week, we’ll be diving deeper into each of these features and how our customers are using them to deliver concierge experiences. Learn more about the full launch in the thread.

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AI customer service agents have arrived. Air AI is a conversational AI that can perform full 5-40 minute long sales and customer service calls. And it sounds completely replicable to humans. Details: -Can autonomously perform actions across 5,000 unique applications -Adaptable to various roles such as sales development representative, customer service agent, account executive, and more, based on creative input -Currently being utilized on live calls, serving real people and businesses daily -Companies can request beta access to deploy an AI sales or customer service team Unlike humans, AI does not take days off and never gets tired. The harsh reality is that some human jobs, such as customer service agents, will need help to compete against AI. This is both scary and incredible and the same time. What do you think?

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Bluejay (Bluejay) is the E2E testing platform for voice AI agents. On Bluejay, simulate a month's worth of customer interaction with your agent in just 5 minutes. Congrats on the launch, @faraz_ml and rohan!

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Y Combinator

24,557 Aufrufe • vor 1 Jahr

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129,867 Aufrufe • vor 1 Jahr

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fxnction

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Freya (Freya AI) provides human-like, secure Voice AI agents for customer support & sales in financial services. They cut costs by 50% and improve the customer experience with instant 24/7 support that gets things done for customers. Congrats on the launch, Tunga Bayrak and Tomas Nepala!

Freya (Freya AI) provides human-like, secure Voice AI agents for customer support & sales in financial services. They cut costs by 50% and improve the customer experience with instant 24/7 support that gets things done for customers. Congrats on the launch, Tunga Bayrak and Tomas Nepala!

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NEW: Introducing Octane AI Agentic Commerce Quizzes - Increase sales with AI. What is it? A sales quiz AI agent that makes 1-1 personalized sales experiences for every single customer. In real time. Powered by our new AI model CORE-1. Examples: 📸 Want to ask your customer to take a selfie and your AI agent automatically recommends them a full outfit from your catalog? Octane AI agents can do that. 🪞 Want to have an AI agent hand pick out each product for a personalized skin care routine? Want them to upload a selfie to detect their skin tone? Octane AI agents can do can that. 📊 Want to create an incredibly detailed report with graphs and tables and graphics thats generated by AI for each customer? Octane AI agents can do that. We give you the building blocks and you can build anything. And you can build it fast because our AI will do the heavy lifting for you. This is v1 and a representation of where our commerce and quiz technology is headed. Available today to everyone at 🆕 What we are launching today: • Smart Quiz Builder: Have an AI agent plan out and build your Octane AI quiz for you. It can even write custom HTML for beautiful results pages and progress bars. • Smart Products: It can take forever to setup the recommendation logic for a quiz. For those of you who need help, simply add smart products to your Octane AI quiz and your very own AI agent will hand-pick products for each customer who takes your quiz. It’s amazing. • Smart Copy: Instead of showing everyone who takes your quiz the exact same copy, use AI to personalize the quiz for every single person who takes it. Explain why these specific products are perfect for specifically them. • Image Analyzer: Let your customers upload or take a photo during the quiz and have AI analyze it. You can use this for anything from skin tone detection to picking out outfits! • Shopping Assistant: An AI agent that lives on your store that can help your customers at the right time. We have been building quiz software for almost 10 years now and AI is enabling us to make quizzes even more powerful. This is just the v1 of what we will be releasing in this area. We are so excited to see what you create with these new agentic products. Get creative, we think you will be surprised at how many interesting experiences you can create with Octane AI now.

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290,828 Aufrufe • vor 7 Monaten

New short tutorial on building your own custom AI agent for business or personal use with ASI:ONE by Fetch.ai We walk through how we created the Stakecito Intern, our automated Customer Service Agent that answers all our validator business related questions. Bonus: Build your own custom AI and we will award the best submission with $100 worth of $FET.

New short tutorial on building your own custom AI agent for business or personal use with ASI:ONE by Fetch.ai We walk through how we created the Stakecito Intern, our automated Customer Service Agent that answers all our validator business related questions. Bonus: Build your own custom AI and we will award the best submission with $100 worth of $FET.

Stakecito | Validator ⚛️

14,334 Aufrufe • vor 7 Monaten

I turned AI agent orchestration into a full fledged game. To start this launch, I’m also hosting a tournament with a growing prize pool (starting at $3k) for the first 24 hours. Two players face off a team of AI agents, armed with strategy prompts - utilizing memory, tool-calling, and inter-agent communication to win. Each agent has a battle memory - they learn and synergize with the playstyle of their commander to produce the best results. I’ve been working on this for the past 2 months, so please check it out, my dms are open for feedback :D Documentation: Project Twitter: aiarena Website:

I turned AI agent orchestration into a full fledged game. To start this launch, I’m also hosting a tournament with a growing prize pool (starting at $3k) for the first 24 hours. Two players face off a team of AI agents, armed with strategy prompts - utilizing memory, tool-calling, and inter-agent communication to win. Each agent has a battle memory - they learn and synergize with the playstyle of their commander to produce the best results. I’ve been working on this for the past 2 months, so please check it out, my dms are open for feedback :D Documentation: Project Twitter: aiarena Website:

𝕱𝖔𝖗𝕷𝖔𝖔𝖕

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