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Introducing Einstein Sales & Service Agents on Salesforce’s Agentforce Platform. Natively integrated with Sales and Service Clouds, you can now scale your sales teams and elevate your customer support with seamless collaboration between humans and AI. For Sales: Automate lead nurturing & personalize engagements. For Service: Deliver high-quality personal...

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13,626 görüntüleme • 1 yıl önce •via X (Twitter)

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Introducing Einstein Sales Agent on Salesforce's new Agentforce Platform! Scale your sales force easily with autonomous sales agents! Sales agents can turn deals over to humans directly in Salesforce Sales Cloud! Humans with AI drive customer success, together. 🔹 24/7 automated pipeline nurturing 🔹 Personalized engagement with inbound leads using trusted CRM data 🔹 Seamless transitions and human handoffs across all channels 🔹 No need for complex conversational scripts 🔹 Operates across sales, service, marketing, and commerce 🔹 Reaches leads on their preferred channel, in their preferred language 🔹 Configurable with sales strategies and knowledge, just like training a seller 🔹 Transparent governance dashboards for full oversight 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See Einstein Sales Agents in action at Dreamforce 2024! Now everyone is an Einstein. ❤️
3:11

Introducing Einstein Sales Agent on Salesforce's new Agentforce Platform! Scale your sales force easily with autonomous sales agents! Sales agents can turn deals over to humans directly in Salesforce Sales Cloud! Humans with AI drive customer success, together. 🔹 24/7 automated pipeline nurturing 🔹 Personalized engagement with inbound leads using trusted CRM data 🔹 Seamless transitions and human handoffs across all channels 🔹 No need for complex conversational scripts 🔹 Operates across sales, service, marketing, and commerce 🔹 Reaches leads on their preferred channel, in their preferred language 🔹 Configurable with sales strategies and knowledge, just like training a seller 🔹 Transparent governance dashboards for full oversight 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See Einstein Sales Agents in action at Dreamforce 2024! Now everyone is an Einstein. ❤️

Marc Benioff

56,684 görüntüleme • 1 yıl önce

Build your own Gen AI Agents with Salesforce’s new Agentforce platform—anyone can create, test, and scale custom Gen AI Agents using our unique Einstein1 low-code platform—deeply integrated with our Einstein1 platform. The future of AI Agent and App Dev is in your hands! With Agentforce, your custom AI agents: - Achieve greater accuracy by securely grounding in all your enterprise data with Data Cloud - Take action seamlessly by leveraging Flow automations - Connect effortlessly to your enterprise APIs through MuleSoft - Test with confidence in Sandboxes before deployment - Use in your apps, web, social, and Slack. Humans with AI drive customer success, together. Now everyone is an Einstein. More to come at Dreamforce 2024! 💙
3:52

Build your own Gen AI Agents with Salesforce’s new Agentforce platform—anyone can create, test, and scale custom Gen AI Agents using our unique Einstein1 low-code platform—deeply integrated with our Einstein1 platform. The future of AI Agent and App Dev is in your hands! With Agentforce, your custom AI agents: - Achieve greater accuracy by securely grounding in all your enterprise data with Data Cloud - Take action seamlessly by leveraging Flow automations - Connect effortlessly to your enterprise APIs through MuleSoft - Test with confidence in Sandboxes before deployment - Use in your apps, web, social, and Slack. Humans with AI drive customer success, together. Now everyone is an Einstein. More to come at Dreamforce 2024! 💙

Marc Benioff

70,932 görüntüleme • 1 yıl önce

Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution. 🔹 Seamless transfer & human handoffs across all channels 🔹 No writing conversational trees 🔹 Reads text, images, audio/video 🔹 Omni-channel transfer & human handoffs 🔹 Acts across sales, service, marketing, & commerce 🔹 Hybrid keyword & vector search 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See it at Dreamforce 2024! Now everyone is an Einstein. ❤️
3:57

Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution. 🔹 Seamless transfer & human handoffs across all channels 🔹 No writing conversational trees 🔹 Reads text, images, audio/video 🔹 Omni-channel transfer & human handoffs 🔹 Acts across sales, service, marketing, & commerce 🔹 Hybrid keyword & vector search 🔹 Extensible low-code tools 🔹 MuleSoft for cross-system actions 🔹 Real-time, harmonized data with Data Cloud See it at Dreamforce 2024! Now everyone is an Einstein. ❤️

Marc Benioff

358,560 görüntüleme • 2 yıl önce

Agentforce for Healthcare is transforming Wellnessextract with AI agents that analyze clinical data, personalize supplements, ensure ingredient integrity, and scale wellness—all with trusted data for sales, service, marketing, commerce, analytics, & more! This is what AI was meant to be. ❤️🤖
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Agentforce for Healthcare is transforming Wellnessextract with AI agents that analyze clinical data, personalize supplements, ensure ingredient integrity, and scale wellness—all with trusted data for sales, service, marketing, commerce, analytics, & more! This is what AI was meant to be. ❤️🤖

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The future of software is here. Meet Agentforce—the world’s first and only low-code platform to build and customize autonomous AI agents. Build your first agent at #DF24 to see how pilot customers increased case deflection by 40–50% with Agentforce:
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The future of software is here. Meet Agentforce—the world’s first and only low-code platform to build and customize autonomous AI agents. Build your first agent at #DF24 to see how pilot customers increased case deflection by 40–50% with Agentforce:

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Want to supercharge your sales force with Agentforce? Meet Einstein Sales Coach Agent—where your team practices pitches with AI, finds top leads, and crushes sales calls. Customize it like a human coach, get real-time insights, and drive success. See it at Dreamforce 2024! Now everyone’s an Einstein. ❤️
2:21

Want to supercharge your sales force with Agentforce? Meet Einstein Sales Coach Agent—where your team practices pitches with AI, finds top leads, and crushes sales calls. Customize it like a human coach, get real-time insights, and drive success. See it at Dreamforce 2024! Now everyone’s an Einstein. ❤️

Marc Benioff

21,667 görüntüleme • 1 yıl önce

The future of AI doesn't wait, and neither do we. That's why we gave some lucky Trailblazers a first look at Agentforce. Get ready for #DF24 to see how humans with AI agents drive customer success:
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The future of AI doesn't wait, and neither do we. That's why we gave some lucky Trailblazers a first look at Agentforce. Get ready for #DF24 to see how humans with AI agents drive customer success:

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14,334 görüntüleme • 1 yıl önce

Introducing Radar, Rulebase's fraud copilot for customer service teams: Radar integrates with your customer service tools, such as Zendesk and Intercom, to provide agents with real-time fraud risk information before, during, and after incoming conversations.
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Introducing Radar, Rulebase's fraud copilot for customer service teams: Radar integrates with your customer service tools, such as Zendesk and Intercom, to provide agents with real-time fraud risk information before, during, and after incoming conversations.

chidi

17,206 görüntüleme • 1 yıl önce

AI customer service agents have arrived. Air AI is a conversational AI that can perform full 5-40 minute long sales and customer service calls. And it sounds completely replicable to humans. Details: -Can autonomously perform actions across 5,000 unique applications -Adaptable to various roles such as sales development representative, customer service agent, account executive, and more, based on creative input -Currently being utilized on live calls, serving real people and businesses daily -Companies can request beta access to deploy an AI sales or customer service team Unlike humans, AI does not take days off and never gets tired. The harsh reality is that some human jobs, such as customer service agents, will need help to compete against AI. This is both scary and incredible and the same time. What do you think?
2:00

AI customer service agents have arrived. Air AI is a conversational AI that can perform full 5-40 minute long sales and customer service calls. And it sounds completely replicable to humans. Details: -Can autonomously perform actions across 5,000 unique applications -Adaptable to various roles such as sales development representative, customer service agent, account executive, and more, based on creative input -Currently being utilized on live calls, serving real people and businesses daily -Companies can request beta access to deploy an AI sales or customer service team Unlike humans, AI does not take days off and never gets tired. The harsh reality is that some human jobs, such as customer service agents, will need help to compete against AI. This is both scary and incredible and the same time. What do you think?

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171,067 görüntüleme • 2 yıl önce

Agentblazers are revolutionizing customer success by partnering humans with AI on Salesforce’s Agentforce. These trusted AI agents, built with #HumanFirstAI, automate tasks & boost efficiency, empowering teams to focus on trust, connection, and what matters most. #Agentblazers #Agentforce
2:29

Agentblazers are revolutionizing customer success by partnering humans with AI on Salesforce’s Agentforce. These trusted AI agents, built with #HumanFirstAI, automate tasks & boost efficiency, empowering teams to focus on trust, connection, and what matters most. #Agentblazers #Agentforce

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Generative AI is a game-changer for service! 🚀 Salesforce gen AI features boost agent productivity, save time, and build customer relationships, turning service into sales opportunities. Wiley sees 213% ROI! Explore AI-powered resolutions, seamless interactions, and trusted data:
2:04

Generative AI is a game-changer for service! 🚀 Salesforce gen AI features boost agent productivity, save time, and build customer relationships, turning service into sales opportunities. Wiley sees 213% ROI! Explore AI-powered resolutions, seamless interactions, and trusted data:

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🚀Introducing Voice + Chat AI Agents on WhatsApp with Sarvam Samvaad Now create rich customer interactions within one seamless thread that includes voice calling + real-time chat. This is powered by: ▪️11 Indian languages across text, voice and widgets ▪️Context-aware, multimodal and hyper-personalized AI Agents ▪️Guided flows and catalogues for sales, onboarding, customer service and more ▪️Self-serve platform for authoring, testing and deploying AI agents Watch the demo with Kartik Kinge and Tushar Goswamy👇
3:27

🚀Introducing Voice + Chat AI Agents on WhatsApp with Sarvam Samvaad Now create rich customer interactions within one seamless thread that includes voice calling + real-time chat. This is powered by: ▪️11 Indian languages across text, voice and widgets ▪️Context-aware, multimodal and hyper-personalized AI Agents ▪️Guided flows and catalogues for sales, onboarding, customer service and more ▪️Self-serve platform for authoring, testing and deploying AI agents Watch the demo with Kartik Kinge and Tushar Goswamy👇

Sarvam

32,681 görüntüleme • 9 ay önce

I just built the AI Sales Accelerator. The all-in-one tool for selling ANY product or service. 1 input turns into: • Personal pricing strategy • Unique customer avatar • Indreible sales copy Like + Reply "sales" And I'll DM your FREE copy. (1 day and 750 people only)
0:37

I just built the AI Sales Accelerator. The all-in-one tool for selling ANY product or service. 1 input turns into: • Personal pricing strategy • Unique customer avatar • Indreible sales copy Like + Reply "sales" And I'll DM your FREE copy. (1 day and 750 people only)

Hunter Bohm

47,826 görüntüleme • 3 yıl önce

🌅 It's a new day for AI. GPT is coming to every cloud. Supercharge your productivity with 🆕 Sales GPT and 🆕 Service GPT at #SalesforceAI Day:
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🌅 It's a new day for AI. GPT is coming to every cloud. Supercharge your productivity with 🆕 Sales GPT and 🆕 Service GPT at #SalesforceAI Day:

Salesforce

70,788 görüntüleme • 3 yıl önce

Don’t DIY your AI: building a custom Agentforce agent is as simple as describing the job and integrating it directly into your workflow—no separate models, hyperscalers, databases, or AI engineers needed! With all apps, data, AI, and workflows seamlessly integrated on the Salesforce Platform, humans + agents = customer success. This is what AI was meant to be! #DF24
2:36

Don’t DIY your AI: building a custom Agentforce agent is as simple as describing the job and integrating it directly into your workflow—no separate models, hyperscalers, databases, or AI engineers needed! With all apps, data, AI, and workflows seamlessly integrated on the Salesforce Platform, humans + agents = customer success. This is what AI was meant to be! #DF24

Marc Benioff

44,725 görüntüleme • 1 yıl önce

Today Fin moves beyond Customer Service Fin now does specialized roles, starting with Sales, live today Fin already knows your business + products perfectly, it's already integrated with your systems and matches your brand Now Fin engages, qualifies, and books leads too!
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Today Fin moves beyond Customer Service Fin now does specialized roles, starting with Sales, live today Fin already knows your business + products perfectly, it's already integrated with your systems and matches your brand Now Fin engages, qualifies, and books leads too!

Des Traynor

61,331 görüntüleme • 2 ay önce

Marr Labs (YC W24) makes AI-voice agents that are indistinguishable from humans, with task-specific roles like scheduling, sales, customer service, and more. Their first product is the Vox Scheduling Agent, targeted at the Home Services industry:
1:11

Marr Labs (YC W24) makes AI-voice agents that are indistinguishable from humans, with task-specific roles like scheduling, sales, customer service, and more. Their first product is the Vox Scheduling Agent, targeted at the Home Services industry:

Y Combinator

41,807 görüntüleme • 2 yıl önce

Burnt (burnt) builds AI agents for food distributors, automating entire job functions like order entry so sales and customer service teams focus on growth, not data entry. Congrats on the launch, JJ, Rhea Karimpanal, and chandru!
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Burnt (burnt) builds AI agents for food distributors, automating entire job functions like order entry so sales and customer service teams focus on growth, not data entry. Congrats on the launch, JJ, Rhea Karimpanal, and chandru!

Y Combinator

23,603 görüntüleme • 10 ay önce

"Press 1 for support" is DEAD: Agentforce Voice is now available globally. 🌎 This is the Agentic Era — AI agents don't just answer questions, they SOLVE problems. Natural conversations. Instant understanding. Seamless handoffs to humans when needed. Adecco is already transforming customer service at scale. And we're Customer Zero at Salesforce — deploying Agentforce across our own inbound calls to deliver faster, smarter service. From hello to resolution. 🚀
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"Press 1 for support" is DEAD: Agentforce Voice is now available globally. 🌎 This is the Agentic Era — AI agents don't just answer questions, they SOLVE problems. Natural conversations. Instant understanding. Seamless handoffs to humans when needed. Adecco is already transforming customer service at scale. And we're Customer Zero at Salesforce — deploying Agentforce across our own inbound calls to deliver faster, smarter service. From hello to resolution. 🚀

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Agentforce will empower Volkswagen Group to craft personalized customer journeys–powered by data, inspired by people. Learn how they plan to provide world-class service to more customers with connected data, intelligent tools, and AI-powered CRM:
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Agentforce will empower Volkswagen Group to craft personalized customer journeys–powered by data, inspired by people. Learn how they plan to provide world-class service to more customers with connected data, intelligent tools, and AI-powered CRM:

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