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Sierra agents can be published on your web site, integrated with your mobile app, answer the phone - and now they can also be published to ChatGPT so you can directly reach hundreds of millions of consumers with your agent. Since OpenAI announced ChatGPT apps two weeks ago, we've...

55,488 просмотров • 8 месяцев назад •via X (Twitter)

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This will be my last day as a Co-Founder of OpenPhone (now Quo). Because starting today, OpenPhone is rebranding to Quo. Oh, and we've raised $105 million in growth financing to help businesses never lose a customer again. You probably have a lot of questions, so let me break down what's happening: 1) $105 million in growth financing We have raised $105 million in growth financing led by General Catalyst's Customer Value Fund and with participation of existing investors Craft Ventures, Slow Ventures, Garage Capital, and Y Combinator. This funding gives us the resources to invest further in what our customers love most and to help us reach more businesses. 2) Why OpenPhone is becoming Quo When Mahyar Raissi and I started OpenPhone in 2018, our mission wasn't just to help businesses make calls and send messages—it was to help them build stronger customer relationships so they could grow faster. You can even see in our YC application we described ourselves as "phone meets CRM." But as the years went by, we realized the name "OpenPhone" only tells part of our story. While it worked when we were focused only on the business phone, it started limiting where our customers needed us to go. With Quo as our name, we can finally tell the full story. Think of Quo as your business's customer hub, with phone at the center. It's how you win customers and keep them happy. Although our name has changed, what matters to us hasn’t. We are still obsessed with building great products and helping our customers never miss an opportunity. 3) What's changing with the product We're launching major upgrades to our voice AI agent Sona based on everything we've learned from our customers: - You can now start using Sona for free on all plans with our new tiered, usage-based model - Every customer gets 10 free Sona calls per month - Sona can now handle more sophisticated scenarios and can be trained on custom jobs - It can also now transfer calls to a human if needed -- To our incredible customers—we simply wouldn't be here without you. Thank you for trusting us to power your customer communications. Thank you to our team for the care and energy you’ve poured into making this milestone happen. And to our investors—thank you for believing in our vision.

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NEW: Introducing Octane AI Agentic Commerce Quizzes - Increase sales with AI. What is it? A sales quiz AI agent that makes 1-1 personalized sales experiences for every single customer. In real time. Powered by our new AI model CORE-1. Examples: 📸 Want to ask your customer to take a selfie and your AI agent automatically recommends them a full outfit from your catalog? Octane AI agents can do that. 🪞 Want to have an AI agent hand pick out each product for a personalized skin care routine? Want them to upload a selfie to detect their skin tone? Octane AI agents can do can that. 📊 Want to create an incredibly detailed report with graphs and tables and graphics thats generated by AI for each customer? Octane AI agents can do that. We give you the building blocks and you can build anything. And you can build it fast because our AI will do the heavy lifting for you. This is v1 and a representation of where our commerce and quiz technology is headed. Available today to everyone at 🆕 What we are launching today: • Smart Quiz Builder: Have an AI agent plan out and build your Octane AI quiz for you. It can even write custom HTML for beautiful results pages and progress bars. • Smart Products: It can take forever to setup the recommendation logic for a quiz. For those of you who need help, simply add smart products to your Octane AI quiz and your very own AI agent will hand-pick products for each customer who takes your quiz. It’s amazing. • Smart Copy: Instead of showing everyone who takes your quiz the exact same copy, use AI to personalize the quiz for every single person who takes it. Explain why these specific products are perfect for specifically them. • Image Analyzer: Let your customers upload or take a photo during the quiz and have AI analyze it. You can use this for anything from skin tone detection to picking out outfits! • Shopping Assistant: An AI agent that lives on your store that can help your customers at the right time. We have been building quiz software for almost 10 years now and AI is enabling us to make quizzes even more powerful. This is just the v1 of what we will be releasing in this area. We are so excited to see what you create with these new agentic products. Get creative, we think you will be surprised at how many interesting experiences you can create with Octane AI now.

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290,828 просмотров • 7 месяцев назад