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This video has been shared on X . The exact date is not known, but it is being reported as from the Bundelkhand Express. The train coach is infested with a large number of cockroaches, causing serious inconvenience and distress to passengers. Such conditions are unacceptable and a direct... show more

The Nalanda Index

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92,440 görüntüleme • 7 ay önce •via X (Twitter)

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Poison Cooked in Filth! Passengers’ Health at Risk at Moradabad Railway Station This incident puts a big question mark on the Railway Administration and IRCTC, which repeatedly claim to provide “world-class food services for rail passengers.” If these allegations are true, they represent a direct violation of IRCTC’s own quality standards and a blatant endangerment of public health. A shocking case of gross negligence has surfaced at Moradabad Railway Station, where passengers’ health appears to be openly compromised. Despite tall claims of hygiene and cleanliness, food is allegedly being prepared in extremely unhygienic conditions amid garbage and filthy floors within the station premises. According to passengers and local sources, under the food outlet operating as “Service”, samosas and other items are allegedly being prepared under the contract of a person named Sonu, in surroundings that are visibly dirty and unsafe. Such practices raise serious concerns about food safety at a highly sensitive public place like a railway station, where thousands of passengers depend on station food every day. Passengers are demanding immediate inspection, strict action against the contractor, and accountability from IRCTC and railway authorities, before contaminated food leads to a major health crisis. Cleanliness should not remain just a slogan it must be enforced on the ground.

Poison Cooked in Filth! Passengers’ Health at Risk at Moradabad Railway Station This incident puts a big question mark on the Railway Administration and IRCTC, which repeatedly claim to provide “world-class food services for rail passengers.” If these allegations are true, they represent a direct violation of IRCTC’s own quality standards and a blatant endangerment of public health. A shocking case of gross negligence has surfaced at Moradabad Railway Station, where passengers’ health appears to be openly compromised. Despite tall claims of hygiene and cleanliness, food is allegedly being prepared in extremely unhygienic conditions amid garbage and filthy floors within the station premises. According to passengers and local sources, under the food outlet operating as “Service”, samosas and other items are allegedly being prepared under the contract of a person named Sonu, in surroundings that are visibly dirty and unsafe. Such practices raise serious concerns about food safety at a highly sensitive public place like a railway station, where thousands of passengers depend on station food every day. Passengers are demanding immediate inspection, strict action against the contractor, and accountability from IRCTC and railway authorities, before contaminated food leads to a major health crisis. Cleanliness should not remain just a slogan it must be enforced on the ground.

The Nalanda Index

64,945 görüntüleme • 8 ay önce

So far, eight cases of #hantavirus have been reported, including three deaths. While this is a serious incident, World Health Organization (WHO) assesses the public health risk as low. WHO will continue to work with all relevant governments and partners to provide care for those who are affected, protect the safety and dignity of passengers, and prevent onward spread of the virus.

So far, eight cases of #hantavirus have been reported, including three deaths. While this is a serious incident, World Health Organization (WHO) assesses the public health risk as low. WHO will continue to work with all relevant governments and partners to provide care for those who are affected, protect the safety and dignity of passengers, and prevent onward spread of the virus.

Tedros Adhanom Ghebreyesus

186,569 görüntüleme • 4 ay önce

Dear IRCTC, Dear Ashwini Vaishnaw, Date: 23 May 2026 Time: 5:15 AM Train: Golden Temple (12903) This is not a general coach. This is the condition of a sleeper coach. There was not even enough space to walk to the washroom. People were sleeping on the floor, near the doors, and everywhere possible. The TC came and saw everything, but did not say a single word. It looks like this has become normal for Indian Railways. I have sympathy for these passengers, but if Railways already know that general coach passengers are more, then why not add more general coaches? Why are sleeper coaches being turned into general coaches every day? For years, passengers have been raising the same issue, posting photos and videos, tagging officials, and still nothing changes. Indian Railways talks about modernization and new trains, but what about basic crowd management and passenger safety in normal trains? And please, do not ask me for the PNR. Asking for the PNR will not solve this issue. This is not one passenger’s problem. This is the daily reality of thousands of people.

Dear IRCTC, Dear Ashwini Vaishnaw, Date: 23 May 2026 Time: 5:15 AM Train: Golden Temple (12903) This is not a general coach. This is the condition of a sleeper coach. There was not even enough space to walk to the washroom. People were sleeping on the floor, near the doors, and everywhere possible. The TC came and saw everything, but did not say a single word. It looks like this has become normal for Indian Railways. I have sympathy for these passengers, but if Railways already know that general coach passengers are more, then why not add more general coaches? Why are sleeper coaches being turned into general coaches every day? For years, passengers have been raising the same issue, posting photos and videos, tagging officials, and still nothing changes. Indian Railways talks about modernization and new trains, but what about basic crowd management and passenger safety in normal trains? And please, do not ask me for the PNR. Asking for the PNR will not solve this issue. This is not one passenger’s problem. This is the daily reality of thousands of people.

Nalini Unagar

27,208 görüntüleme • 4 ay önce

Now extortion has started even inside Third AC coaches and not ₹10 or ₹20, but a straight ₹501. Where are the Railway Protection Force (RPF) and security officials? Has passenger safety been reduced to a joke? First, passengers are buy expensive tickets, and then they are left to face harassment and illegal collections during the journey. Is this what Indian Railways calls a “safe and comfortable” travel experience? Accountability is missing, and passengers are paying the price literally. Ministry of Railways

Now extortion has started even inside Third AC coaches and not ₹10 or ₹20, but a straight ₹501. Where are the Railway Protection Force (RPF) and security officials? Has passenger safety been reduced to a joke? First, passengers are buy expensive tickets, and then they are left to face harassment and illegal collections during the journey. Is this what Indian Railways calls a “safe and comfortable” travel experience? Accountability is missing, and passengers are paying the price literally. Ministry of Railways

The Nalanda Index

227,815 görüntüleme • 9 ay önce

I am travelling on Train No. 22686 (PNR: 2360755512). My co-passenger purchased chhach/lassi from a vendor, but the product was found to be expired. When we informed the vendor, he simply said, “Galti ho gayi.” Selling expired dairy products to passengers is a serious health and food-safety concern. Railways/IRCTC should investigate the vendor, check the stock and take strict action. Passengers are also advised to check the expiry date and MRP before purchasing any packaged product. Ministry of Railways IRCTC RailwaySeva Consumer Affairs #IndianRailways #FoodSafety #ExpiredProduct #RailwayComplaint

I am travelling on Train No. 22686 (PNR: 2360755512). My co-passenger purchased chhach/lassi from a vendor, but the product was found to be expired. When we informed the vendor, he simply said, “Galti ho gayi.” Selling expired dairy products to passengers is a serious health and food-safety concern. Railways/IRCTC should investigate the vendor, check the stock and take strict action. Passengers are also advised to check the expiry date and MRP before purchasing any packaged product. Ministry of Railways IRCTC RailwaySeva Consumer Affairs #IndianRailways #FoodSafety #ExpiredProduct #RailwayComplaint

Sarfaraz Zain

48,099 görüntüleme • 1 ay önce

There is no difference between a premium train and a local bus when some passengers think the entire coach belongs to them. Shouting, loud conversations, videos without earphones, and complete disregard for fellow passengers have become far too common. People pay extra for trains like Shatabdi expecting a comfortable and peaceful journey, not endless noise pollution. A train coach is a shared public space, not someone's drawing room. Basic civic sense should not be optional. Indian Railways must start imposing strict penalties on passengers who repeatedly disturb others and ruin the travel experience for everyone. Train: 12018 Dehradun–New Delhi Shatabdi Coach: C2 Ministry of Railways IRCTC RailwaySeva Premium fare should come with premium discipline.

There is no difference between a premium train and a local bus when some passengers think the entire coach belongs to them. Shouting, loud conversations, videos without earphones, and complete disregard for fellow passengers have become far too common. People pay extra for trains like Shatabdi expecting a comfortable and peaceful journey, not endless noise pollution. A train coach is a shared public space, not someone's drawing room. Basic civic sense should not be optional. Indian Railways must start imposing strict penalties on passengers who repeatedly disturb others and ruin the travel experience for everyone. Train: 12018 Dehradun–New Delhi Shatabdi Coach: C2 Ministry of Railways IRCTC RailwaySeva Premium fare should come with premium discipline.

The Nalanda Index

24,435 görüntüleme • 3 ay önce

Barely a month into the new school year, Apalachee High School in Winder, Georgia was on lockdown today after a shooting on campus. Casualties have been reported, but the number of victims and their conditions are not yet known. Back to school season should not come with the fear of being shot. We deserve to go to school and focus on our education, NOT fear for our lives. We don't have to live and die like this. WE DEMAND ACTION.

Barely a month into the new school year, Apalachee High School in Winder, Georgia was on lockdown today after a shooting on campus. Casualties have been reported, but the number of victims and their conditions are not yet known. Back to school season should not come with the fear of being shot. We deserve to go to school and focus on our education, NOT fear for our lives. We don't have to live and die like this. WE DEMAND ACTION.

Students Demand Action

150,264 görüntüleme • 2 yıl önce

🚨A man was openly smoking inside a moving train's General Coach, while women, a young child, and dozens of passengers were forced to inhale the smoke. This isn't "personal choice"—it's public nuisance and a serious health hazard. Public transport is shared space, not your smoking lounge. Where is the accountability? Strict action against such offenders is long overdue. #IndianRailways #NoSmoking #PublicSafety

🚨A man was openly smoking inside a moving train's General Coach, while women, a young child, and dozens of passengers were forced to inhale the smoke. This isn't "personal choice"—it's public nuisance and a serious health hazard. Public transport is shared space, not your smoking lounge. Where is the accountability? Strict action against such offenders is long overdue. #IndianRailways #NoSmoking #PublicSafety

Jharkhand Rail Users

13,825 görüntüleme • 2 ay önce

In Budhana, Muzaffarnagar, a shocking video has surfaced where two reckless individuals climbed nearly 200 feet up a village drinking water tank and turned it into a swimming pool. Such irresponsible behavior is not just dangerous for them, but also a serious threat to public health. Contaminating a drinking water source can put the entire village at risk of falling sick. Strict action must be taken against such acts to ensure the safety and hygiene of the community.

In Budhana, Muzaffarnagar, a shocking video has surfaced where two reckless individuals climbed nearly 200 feet up a village drinking water tank and turned it into a swimming pool. Such irresponsible behavior is not just dangerous for them, but also a serious threat to public health. Contaminating a drinking water source can put the entire village at risk of falling sick. Strict action must be taken against such acts to ensure the safety and hygiene of the community.

The Nalanda Index

128,079 görüntüleme • 5 ay önce

Overcharging inside Indian Railways trains has become a routine scam, not an exception. This video from Guwahati–SMVS (12510) shows a vendor openly charging ₹50 for a ₹40 cake. No bill, no accountability just exploiting passengers who have no alternative mid-journey. This isn’t about ₹10. This is about: > Zero enforcement of MRP rules > Licensed vendors behaving like unregulated sellers > Passengers being treated as easy targets Where is the monitoring? Where are the checks by onboard staff? Why are such violations continuing daily without consequences? Tagging authorities for immediate action and strict enforcement: Ministry of Railways IRCTC RailwaySeva Ashwini Vaishnaw Action required: 1) Surprise inspections on trains 2) Mandatory billing for every sale 3) Cancellation of vendor licenses for violations Passengers deserve fairness, not exploitation.

Overcharging inside Indian Railways trains has become a routine scam, not an exception. This video from Guwahati–SMVS (12510) shows a vendor openly charging ₹50 for a ₹40 cake. No bill, no accountability just exploiting passengers who have no alternative mid-journey. This isn’t about ₹10. This is about: > Zero enforcement of MRP rules > Licensed vendors behaving like unregulated sellers > Passengers being treated as easy targets Where is the monitoring? Where are the checks by onboard staff? Why are such violations continuing daily without consequences? Tagging authorities for immediate action and strict enforcement: Ministry of Railways IRCTC RailwaySeva Ashwini Vaishnaw Action required: 1) Surprise inspections on trains 2) Mandatory billing for every sale 3) Cancellation of vendor licenses for violations Passengers deserve fairness, not exploitation.

Divya Gandotra Tandon

16,302 görüntüleme • 5 ay önce

Hello Delhi Metro Rail Corporation, kindly look into this matter. Several women are reportedly approaching Delhi Metro passengers at multiple stations and asking for money. This is causing inconvenience and raising concerns about passenger safety and security. Metro premises should remain safe and hassle-free for commuters. Requesting immediate action to prevent such activities and ensure a secure environment for all passengers.

Hello Delhi Metro Rail Corporation, kindly look into this matter. Several women are reportedly approaching Delhi Metro passengers at multiple stations and asking for money. This is causing inconvenience and raising concerns about passenger safety and security. Metro premises should remain safe and hassle-free for commuters. Requesting immediate action to prevent such activities and ensure a secure environment for all passengers.

Divya Gandotra Tandon

24,109 görüntüleme • 3 ay önce

HE (RUBIO) DOES NOT UNDERSTAND, AND THIS IS TRUE OF THE VAST MAJORITY OF PEOPLE IN FOREIGN POLICY ESTABLISHMENT IN THIS COUNTRY, THAT FOR RUSSIA, THIS IS AN EXISTENTIAL THREAT. THE POSSIBILITY OF UKRAINE BECOMING A MEMBER OF NATO IS SIMPLY UNACCEPTABLE TO THE RUSSIANS. IT IS AN EXISTENTIAL THREAT, AND THEY ARE NOT GONNA STOP UNTIL UKRAINE AND THE WEST ARE DEFEATED AND THEY BOTH ACCEPT THE FACT THAT UKRAINE HAS TO BE A NEUTRAL STATE, NUMBER ONE, AND IT HAS TO BE DISARMED TO THE POINT OFFENSIVE THREAT TO RUSSIA. - John Mearsheimer

HE (RUBIO) DOES NOT UNDERSTAND, AND THIS IS TRUE OF THE VAST MAJORITY OF PEOPLE IN FOREIGN POLICY ESTABLISHMENT IN THIS COUNTRY, THAT FOR RUSSIA, THIS IS AN EXISTENTIAL THREAT. THE POSSIBILITY OF UKRAINE BECOMING A MEMBER OF NATO IS SIMPLY UNACCEPTABLE TO THE RUSSIANS. IT IS AN EXISTENTIAL THREAT, AND THEY ARE NOT GONNA STOP UNTIL UKRAINE AND THE WEST ARE DEFEATED AND THEY BOTH ACCEPT THE FACT THAT UKRAINE HAS TO BE A NEUTRAL STATE, NUMBER ONE, AND IT HAS TO BE DISARMED TO THE POINT OFFENSIVE THREAT TO RUSSIA. - John Mearsheimer

Ignorance, the root and stem of all evil

54,393 görüntüleme • 1 yıl önce

There have been life-threatening threats made against the OG Canada distributor. This is a serious matter, and we request immediate attention, investigation, and support from the public and authorities to ensure safety The movie is speaking out LOUD TODAY. #TheyCallHimOG #OG

There have been life-threatening threats made against the OG Canada distributor. This is a serious matter, and we request immediate attention, investigation, and support from the public and authorities to ensure safety The movie is speaking out LOUD TODAY. #TheyCallHimOG #OG

Sharat Chandra

71,984 görüntüleme • 1 yıl önce

This is a direct violation of the sanctity of Islam, and it is absolutely unacceptable. We raise our voices with full strength to demand immediate action and accountability against anyone involved in this blatant act of religious disrespect. Islam is a religion of peace, dignity, and respect. Muslims do not mock or belittle the sacred practices of any faith and we expect the same in return. Turning Islamic symbols, acts of worship, or sacred spaces into objects of mockery is a serious offense that cannot be ignored or tolerated. We call on authorities, human rights organizations, and leaders of all faiths to stand firmly against this rising trend of disrespect toward Islam. Protecting religious sanctity is not optional, it is a duty and a global responsibility. Our faith deserves respect. Our sacred practices deserve protection. And we demand justice.

This is a direct violation of the sanctity of Islam, and it is absolutely unacceptable. We raise our voices with full strength to demand immediate action and accountability against anyone involved in this blatant act of religious disrespect. Islam is a religion of peace, dignity, and respect. Muslims do not mock or belittle the sacred practices of any faith and we expect the same in return. Turning Islamic symbols, acts of worship, or sacred spaces into objects of mockery is a serious offense that cannot be ignored or tolerated. We call on authorities, human rights organizations, and leaders of all faiths to stand firmly against this rising trend of disrespect toward Islam. Protecting religious sanctity is not optional, it is a duty and a global responsibility. Our faith deserves respect. Our sacred practices deserve protection. And we demand justice.

Extraordinary Ustaz 👳🏾‍♂️📿

146,751 görüntüleme • 10 ay önce

We have received a complaint that mangroves and vegetation around the Mahim railway scrap yard, land which is part of the notified area for DRP are being systematically destroyed. That too in the dead of the night! Fires are not seen in this area regularly, so it begs the question, who set the vegetation to fire. The location is also close to the railway tracks and could harm the local train services. This is why we say this is not a Vikas model but a Vinash model. I plan to visit the area and register a formal complaint with the MCZMA and demand a thorough inquiry into this matter. This is unacceptable. To Mumbaikars this may give a sense of deja vu as a similar fire was witnessed at Aarey when Devendra Fadnavis was chief minister. And now we are seeing fire at Mahim. The green lungs of the city are being destroyed, this cannot be allowed. #mangroves #greens #Mahim #DRP #ModaniHataoMumbaiBachao

We have received a complaint that mangroves and vegetation around the Mahim railway scrap yard, land which is part of the notified area for DRP are being systematically destroyed. That too in the dead of the night! Fires are not seen in this area regularly, so it begs the question, who set the vegetation to fire. The location is also close to the railway tracks and could harm the local train services. This is why we say this is not a Vikas model but a Vinash model. I plan to visit the area and register a formal complaint with the MCZMA and demand a thorough inquiry into this matter. This is unacceptable. To Mumbaikars this may give a sense of deja vu as a similar fire was witnessed at Aarey when Devendra Fadnavis was chief minister. And now we are seeing fire at Mahim. The green lungs of the city are being destroyed, this cannot be allowed. #mangroves #greens #Mahim #DRP #ModaniHataoMumbaiBachao

Dr. Jyoti Eknath Gaikwad

10,871 görüntüleme • 1 yıl önce

Massive clouds of construction dust and debris are being unleashed on the neighbourhood of Union Park, Bandra. The redevelopment work appears to have commenced without adequate safety and pollution-control measures, with repeated violations of basic construction norms putting residents at serious risk. Children in a nearby building had a terrifyingly close escape when large chunks of concrete and clouds of dust came crashing down. This is not just inconvenience or “construction nuisance” it is a very real threat to public safety. This level of negligence is absolutely irresponsible and unacceptable, Puravankara Limited. And what is even more alarming is that despite माझी Mumbai, आपली BMC issuing a Stop Work Notice, the developer continues with the work. If a Stop Work Notice can simply be ignored, who is accountable? Devendra Fadnavis Adv. Ashish Shelar - ॲड. आशिष शेलार Narendra Modi Ashwini Bhide please intervene urgently. Residents should not have to risk their lives and health while redevelopment continues unchecked. Development cannot mean putting citizens in danger. We need immediate action, not excuses.

Massive clouds of construction dust and debris are being unleashed on the neighbourhood of Union Park, Bandra. The redevelopment work appears to have commenced without adequate safety and pollution-control measures, with repeated violations of basic construction norms putting residents at serious risk. Children in a nearby building had a terrifyingly close escape when large chunks of concrete and clouds of dust came crashing down. This is not just inconvenience or “construction nuisance” it is a very real threat to public safety. This level of negligence is absolutely irresponsible and unacceptable, Puravankara Limited. And what is even more alarming is that despite माझी Mumbai, आपली BMC issuing a Stop Work Notice, the developer continues with the work. If a Stop Work Notice can simply be ignored, who is accountable? Devendra Fadnavis Adv. Ashish Shelar - ॲड. आशिष शेलार Narendra Modi Ashwini Bhide please intervene urgently. Residents should not have to risk their lives and health while redevelopment continues unchecked. Development cannot mean putting citizens in danger. We need immediate action, not excuses.

SHEYKHAR

49,220 görüntüleme • 14 gün önce

Something serious is happening in parts of our communities and we can’t keep ignoring it. No proper hygiene. No enforcement. And food is still being sold to the public. This is a public health issue.

Something serious is happening in parts of our communities and we can’t keep ignoring it. No proper hygiene. No enforcement. And food is still being sold to the public. This is a public health issue.

🎀Strawberry Cheesecake🎀

73,798 görüntüleme • 5 ay önce

This is not a prank; this is a serious issue! The date and location are unknown, but such videos are emerging almost every day. Are they being taught to do such things with the intention of derailing trains?

This is not a prank; this is a serious issue! The date and location are unknown, but such videos are emerging almost every day. Are they being taught to do such things with the intention of derailing trains?

Mr Sinha

888,971 görüntüleme • 2 yıl önce

“I’m a Railway Employee Do Whatever You Want!”: Arrogant Smoker Flouts Train Rules, Endangers Passengers A man was seen smoking a cigarette inside a train, which is clearly a violation of railway rules and basic public safety. When a co-passenger politely questioned him and asked him not to smoke, the man responded in an arrogant and threatening manner, saying, “I am a railway employee do whatever you want.”This kind of attitude is deeply disturbing. Just because someone claims to be a railway employee does not give them the right to break the law or endanger the health and safety of other passengers. Smoking inside a train is not only illegal but also harmful, especially to children, elderly passengers, and those with respiratory problems who are forced to inhale the smoke.If anything, a railway employee should be an example of discipline and responsibility, not someone who misuses their position to intimidate others. Such behaviour reflects a complete lack of civic sense and respect for fellow passengers. Public transport belongs to everyone, and no individual employee or not is above the rules.Authorities must take strict action against such misconduct and send a clear message that arrogance and abuse of power will not be tolerated. Rules exist for a reason, and respecting them is the minimum expected from anyone travelling on public transport. #bangalore #bengaluru #railway #IndianRailways #smoking Ministry of Railways Ashwini Vaishnaw South Western Railway ಬೆಂಗಳೂರು ನಗರ ಪೊಲೀಸ್‌ BengaluruCityPolice ಬೆಂಗಳೂರು ಸಂಚಾರ ಪೊಲೀಸ್ BengaluruTrafficPolice alok kumar CP Bengaluru ಪೊಲೀಸ್ ಆಯುಕ್ತ ಬೆಂಗಳೂರು Joint CP, Traffic, Bengaluru DGP KARNATAKA ಕರ್ನಾಟಕ ರಾಜ್ಯ ಪೊಲೀಸ್ Karnataka State Police S. Lalitha ChristinMathewPhilip

“I’m a Railway Employee Do Whatever You Want!”: Arrogant Smoker Flouts Train Rules, Endangers Passengers A man was seen smoking a cigarette inside a train, which is clearly a violation of railway rules and basic public safety. When a co-passenger politely questioned him and asked him not to smoke, the man responded in an arrogant and threatening manner, saying, “I am a railway employee do whatever you want.”This kind of attitude is deeply disturbing. Just because someone claims to be a railway employee does not give them the right to break the law or endanger the health and safety of other passengers. Smoking inside a train is not only illegal but also harmful, especially to children, elderly passengers, and those with respiratory problems who are forced to inhale the smoke.If anything, a railway employee should be an example of discipline and responsibility, not someone who misuses their position to intimidate others. Such behaviour reflects a complete lack of civic sense and respect for fellow passengers. Public transport belongs to everyone, and no individual employee or not is above the rules.Authorities must take strict action against such misconduct and send a clear message that arrogance and abuse of power will not be tolerated. Rules exist for a reason, and respecting them is the minimum expected from anyone travelling on public transport. #bangalore #bengaluru #railway #IndianRailways #smoking Ministry of Railways Ashwini Vaishnaw South Western Railway ಬೆಂಗಳೂರು ನಗರ ಪೊಲೀಸ್‌ BengaluruCityPolice ಬೆಂಗಳೂರು ಸಂಚಾರ ಪೊಲೀಸ್ BengaluruTrafficPolice alok kumar CP Bengaluru ಪೊಲೀಸ್ ಆಯುಕ್ತ ಬೆಂಗಳೂರು Joint CP, Traffic, Bengaluru DGP KARNATAKA ಕರ್ನಾಟಕ ರಾಜ್ಯ ಪೊಲೀಸ್ Karnataka State Police S. Lalitha ChristinMathewPhilip

Karnataka Portfolio

33,310 görüntüleme • 9 ay önce

What I go through often: A flight is disrupted. Airline staff disappear for fear of violence from passengers. I am alerted and my team and I rush to the airport to stand amidst hundreds of angry passengers. Even though I am not a staff of the airline and I did not cause the disruption, I receive threats of beating😢😢. Still, we must deploy professionalism and firmness to resolve these issues, calm frayed nerves, and protect the rights of all parties. This Saudi Air case tested my patience even more than the United Nigeria case because it involved more passengers (almost 400), and their anger levels were off the roof. It is one of the cases I was very proud to have handled, and till date, some of the passengers still send me texts to appreciate what my team and I did. Working consumer protection has improved one's mental and psychological awareness, manifested one's in-built empathy, and tested the limits of my endurance. As stressful as it is, it is an absolute pleasure and honour to do this. Humans deserve care and respect. The NCAA cares for, and protects the rights of all passengers and operators. PS: Do not ever threaten to beat up an NCAA official. It is unacceptable.

What I go through often: A flight is disrupted. Airline staff disappear for fear of violence from passengers. I am alerted and my team and I rush to the airport to stand amidst hundreds of angry passengers. Even though I am not a staff of the airline and I did not cause the disruption, I receive threats of beating😢😢. Still, we must deploy professionalism and firmness to resolve these issues, calm frayed nerves, and protect the rights of all parties. This Saudi Air case tested my patience even more than the United Nigeria case because it involved more passengers (almost 400), and their anger levels were off the roof. It is one of the cases I was very proud to have handled, and till date, some of the passengers still send me texts to appreciate what my team and I did. Working consumer protection has improved one's mental and psychological awareness, manifested one's in-built empathy, and tested the limits of my endurance. As stressful as it is, it is an absolute pleasure and honour to do this. Humans deserve care and respect. The NCAA cares for, and protects the rights of all passengers and operators. PS: Do not ever threaten to beat up an NCAA official. It is unacceptable.

Michael Achimugu

14,438 görüntüleme • 4 ay önce