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"While everybody’s chasing all these AI shiny objects, I would double down on local SEO and drive five-star reviews — and just outperform your competitor." AI search is getting a lot of attention in auto retail. George Nenni, Founder of Generations Digital, explains why local SEO still does the... show more

Car Dealership Guy

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19,838 views • 5 months ago •via X (Twitter)

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"I wanna make sure dealers step up, stand out, and speak up. Recognize the franchise system is under attack." A single regulatory decision is cracking the door on OEM go-direct sales. Don Hall, CEO of the Virginia Automobile Dealers Association, explains why this moment could set a precedent with nationwide consequences for the franchise model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting

"I wanna make sure dealers step up, stand out, and speak up. Recognize the franchise system is under attack." A single regulatory decision is cracking the door on OEM go-direct sales. Don Hall, CEO of the Virginia Automobile Dealers Association, explains why this moment could set a precedent with nationwide consequences for the franchise model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting

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" Willingness to have some conflict and have people that are beneath you, that are subordinates of the boss, let 'em have their voice and let 'em say what's really on their mind and not be afraid of getting fired." Some dealer groups are rethinking how culture is built. Rob Studebaker, General Manager of Treasure Valley Subaru, breaks down how internal culture is translating into measurable results. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

" Willingness to have some conflict and have people that are beneath you, that are subordinates of the boss, let 'em have their voice and let 'em say what's really on their mind and not be afraid of getting fired." Some dealer groups are rethinking how culture is built. Rob Studebaker, General Manager of Treasure Valley Subaru, breaks down how internal culture is translating into measurable results. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

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"Absolutely inexcusable why Colorado would approve (Scout selling direct to consumer). The franchise model provides the most value for the consumer. So why a manufacturer would wanna pursue it in the first place just doesn’t make sense to me." Scout’s approval to sell direct in Colorado is raising new questions for franchise dealers. Josh Johnson, CEO of Don Johnson Auto Group, breaks down what this means for dealer-OEM relationships. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

"Absolutely inexcusable why Colorado would approve (Scout selling direct to consumer). The franchise model provides the most value for the consumer. So why a manufacturer would wanna pursue it in the first place just doesn’t make sense to me." Scout’s approval to sell direct in Colorado is raising new questions for franchise dealers. Josh Johnson, CEO of Don Johnson Auto Group, breaks down what this means for dealer-OEM relationships. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

Car Dealership Guy

545,891 views • 5 months ago

"This is serious. This system is not a good system for America. It's wrong, and we cannot sit back on our hands and let it just be that way." Some dealers see temporary direct sales approvals as signals of deeper structural shifts. Don Hall, CEO of the Virginia Automobile Dealers Association, explains how short-term regulatory moves can affect longer-term interpretations of franchise protections. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting

"This is serious. This system is not a good system for America. It's wrong, and we cannot sit back on our hands and let it just be that way." Some dealers see temporary direct sales approvals as signals of deeper structural shifts. Don Hall, CEO of the Virginia Automobile Dealers Association, explains how short-term regulatory moves can affect longer-term interpretations of franchise protections. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting

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23,070 views • 6 months ago

"It's totally unacceptable for a legacy manufacturer to try to undermine the dealer system and sell direct on a model that was promised to the Volkswagen dealers a few years ago. They pulled the rug out from under the dealers completely." Direct-to-consumer sales continue to surface as a major theme in auto retail. Laura Perrotta, President of NJ CAR, explains what recent OEM moves could mean for the franchise model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting

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43,901 views • 5 months ago

“The manufacturers put tremendous pressure on the dealers to utilize brokers because they have to hit their quotas… and not necessarily about what it does to the value of the franchise.” Auto brokers are resurfacing as a friction point in some state markets. Laura Perrotta, President of NJ CAR, explains what this means for the franchise sales model. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:

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"Dealers can’t control new cars, but used cars are a fight they can win." Used cars remain the most controllable lever for dealers right now. Doug Horner, GSM of Mercedes-Benz of North Olmsted, explains how prioritizing aggressive acquisition is driving used car growth. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Experian! Check them out by visiting:

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24,824 views • 5 months ago

" My top 3 out of 5 videos sent and viewed in my store were from sales managers. These guys pull the car up, present the numbers transparent, send the customer the link and the view rate is over and over again." Dealership video strategy is shifting upstream to leadership. Nino Sita, General Manager at Lindsay CDJR, explains how manager-recorded videos are improving customer response rates. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Experian! Check them out by visiting:

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16,429 views • 5 months ago

Dealers chasing retention are rethinking how they price service work. Tully Williams, Fixed Operations Director of The Niello Company, explains why aligning maintenance pricing with the market is helping drive retention past 70 percent. “Retention is the hardest number to move because we have to wait if they’re gonna come back in the next year. The mindset is not gross profit or hours per RO — the mindset is maintenance and tires and batteries and brakes drive retention.” Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Foureyes! Check them out by visiting:

Dealers chasing retention are rethinking how they price service work. Tully Williams, Fixed Operations Director of The Niello Company, explains why aligning maintenance pricing with the market is helping drive retention past 70 percent. “Retention is the hardest number to move because we have to wait if they’re gonna come back in the next year. The mindset is not gross profit or hours per RO — the mindset is maintenance and tires and batteries and brakes drive retention.” Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Foureyes! Check them out by visiting:

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15,968 views • 4 months ago

"Research shows us that we have about a 70 to 80% contact rate if we call the customer within five minutes." Lead response time is still one of the biggest *gaps* in auto retail. Maggie Pugesek, Partner at C&M Coaching, breaks down how delayed follow-up is costing dealers deals. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:

"Research shows us that we have about a 70 to 80% contact rate if we call the customer within five minutes." Lead response time is still one of the biggest gaps in auto retail. Maggie Pugesek, Partner at C&M Coaching, breaks down how delayed follow-up is costing dealers deals. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting:

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19,005 views • 3 months ago

“Price point and different stuff like that, that’s all a mirage. What people want is they actually want the best vehicle that they can afford. Feel great in, yeah. That elevates them to where they want to go.” Some OEM turnarounds are happening quietly. Marion Cain III AIC, ARM, CBCP, CIS, Managing Partner of Bell Auto Group, explains how Nissan’s recent lineup is influencing buyer confidence in 2026. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Lotlinx! Check them out by visiting:

“Price point and different stuff like that, that’s all a mirage. What people want is they actually want the best vehicle that they can afford. Feel great in, yeah. That elevates them to where they want to go.” Some OEM turnarounds are happening quietly. Marion Cain III AIC, ARM, CBCP, CIS, Managing Partner of Bell Auto Group, explains how Nissan’s recent lineup is influencing buyer confidence in 2026. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Lotlinx! Check them out by visiting:

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16,434 views • 5 months ago

“Tesla Supercharging is one of the most dominant monopolies I’ve ever seen in my business career.” The Polestar ruling is raising a bigger question about EV supply chains in the U.S. Alex Lawrence, CEO & Co-Founder of EV Auto, explains why national security concerns are now colliding with the future of vehicle availability. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Podium! Check them out by visiting:

“Tesla Supercharging is one of the most dominant monopolies I’ve ever seen in my business career.” The Polestar ruling is raising a bigger question about EV supply chains in the U.S. Alex Lawrence, CEO & Co-Founder of EV Auto, explains why national security concerns are now colliding with the future of vehicle availability. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Podium! Check them out by visiting:

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25,282 views • 13 days ago

" It costs more to fix cars these days. Tesla created their own insurance because of the incredible risk when it comes to electric vehicles. So that's really the primary reason that insurance has gone up, and really it's going to track what the inflation trends are over the next year." Auto insurance is no longer a *background cost* in the car deal. Christopher Pres, VP, Automotive Distribution of Polly, explains how insurance is becoming a new lever in F&I. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Polly! Check them out by visiting:

" It costs more to fix cars these days. Tesla created their own insurance because of the incredible risk when it comes to electric vehicles. So that's really the primary reason that insurance has gone up, and really it's going to track what the inflation trends are over the next year." Auto insurance is no longer a background cost in the car deal. Christopher Pres, VP, Automotive Distribution of Polly, explains how insurance is becoming a new lever in F&I. Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Polly! Check them out by visiting:

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41,504 views • 5 months ago

Dealership tech stacks keep expanding. But some leaders say the real challenge is still executing the fundamentals consistently. Ben Saxon, General Manager of Inver Grove Ford, explains why strong operations still start with the *basics.* “I try to take a step back and look at just the basics and say, ‘Okay, are we doing the basics really, really well?’ Which is not a sexy thing to talk about. I look at AI and all of our tools as something that just helps everyone.” Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Experian Automotive! Check them out by visiting:

Dealership tech stacks keep expanding. But some leaders say the real challenge is still executing the fundamentals consistently. Ben Saxon, General Manager of Inver Grove Ford, explains why strong operations still start with the basics. “I try to take a step back and look at just the basics and say, ‘Okay, are we doing the basics really, really well?’ Which is not a sexy thing to talk about. I look at AI and all of our tools as something that just helps everyone.” Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Experian Automotive! Check them out by visiting:

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12,944 views • 4 months ago

" I think one of the fundamental questions that we're not asking as a dealership world and a car salesman, is how do we make consumers' lives easier?" Some dealers argue third party negotiators shouldn’t exist. Tomislav Mikula, Founder of Delivrd, breaks down what their growth says about how difficult the buying process still is. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner CDG Circles! Check them out by visiting:

" I think one of the fundamental questions that we're not asking as a dealership world and a car salesman, is how do we make consumers' lives easier?" Some dealers argue third party negotiators shouldn’t exist. Tomislav Mikula, Founder of Delivrd, breaks down what their growth says about how difficult the buying process still is. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner CDG Circles! Check them out by visiting:

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13,025 views • 3 months ago

"Dealers are taking $3,000, $5,000, even $7,000 losses per vehicle to sell through brokers — some are averaging a $3,000 loss on every car — and it’s decimating dealer profitability." Broker transactions are becoming a growing *flashpoint* in some markets. Jake Lebowitz, Partner/Dealer Principal of Raceway Kia and Paul Sansone Jr, Owner of Sansone Jr Auto Group, break down how some dealers are taking $3,000+ losses per unit to feed broker volume. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

"Dealers are taking $3,000, $5,000, even $7,000 losses per vehicle to sell through brokers — some are averaging a $3,000 loss on every car — and it’s decimating dealer profitability." Broker transactions are becoming a growing flashpoint in some markets. Jake Lebowitz, Partner/Dealer Principal of Raceway Kia and Paul Sansone Jr, Owner of Sansone Jr Auto Group, break down how some dealers are taking $3,000+ losses per unit to feed broker volume. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Impel! Check them out by visiting:

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96,640 views • 4 months ago

FTC pricing changes are becoming one of the biggest conversations in auto retail. Colin Kubik, Partnerships at Car Dealership Guy, explains how dealers inside CDG Circles are already adapting pricing strategy and operations. " A lot of dealers understand that they have to pivot, right? And so many are moving to putting that doc fee into, like, internal packs or going to single-number advertising pricing." Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Podium! Check them out by visiting:

FTC pricing changes are becoming one of the biggest conversations in auto retail. Colin Kubik, Partnerships at Car Dealership Guy, explains how dealers inside CDG Circles are already adapting pricing strategy and operations. " A lot of dealers understand that they have to pivot, right? And so many are moving to putting that doc fee into, like, internal packs or going to single-number advertising pricing." Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner Podium! Check them out by visiting:

Car Dealership Guy

12,630 views • 2 months ago

“After 39 years representing dealers: Volkswagen brazenly did an end run around franchise laws and will have a very difficult time defending it.” Volkswagen is getting sued. Two dealers have filed a federal class-action challenging Scout’s direct-to-consumer strategy. Leonard Bellavia, Founding Partner of Bellavia Cohen P.C., explains why the case could reshape the OEM–dealer relationship. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner GreatAmerica! Check them out by visiting:

“After 39 years representing dealers: Volkswagen brazenly did an end run around franchise laws and will have a very difficult time defending it.” Volkswagen is getting sued. Two dealers have filed a federal class-action challenging Scout’s direct-to-consumer strategy. Leonard Bellavia, Founding Partner of Bellavia Cohen P.C., explains why the case could reshape the OEM–dealer relationship. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner GreatAmerica! Check them out by visiting:

Car Dealership Guy

29,463 views • 4 months ago

Some dealers are expanding subprime by building long-term paths for customers to *graduate* into conventional financing. @1stTeslaDealer, Used Car Director at Fred Martin Superstore, explains how in-house leasing programs are turning first-time buyers into loyal customers. "It's a great program to see people graduate up through. You help people when they're down and out and are going through something difficult in life, and they become super loyal customers over the long term." Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting

Some dealers are expanding subprime by building long-term paths for customers to graduate into conventional financing. @1stTeslaDealer, Used Car Director at Fred Martin Superstore, explains how in-house leasing programs are turning first-time buyers into loyal customers. "It's a great program to see people graduate up through. You help people when they're down and out and are going through something difficult in life, and they become super loyal customers over the long term." Daily Dealer live hosted by Sam D'Arc and Ulisse de' Martino — listen to the full episode here: - Thank you to our partner Stream Companies! Check them out by visiting

Car Dealership Guy

21,851 views • 8 months ago

" The biggest shocker to me is that consumers didn't care about savings at all. It was like out of the top four or five things, it was number five. People cared more about the time, the energy, the anxiety than anything else and most people said, based on the service, that if I saved them five grand, I could take half of it." Some car buyers are choosing to work with third party negotiators. Tomislav Mikula, Founder of Delivrd, explains why certain dealers still take the call to move deals faster without the usual back and forth. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner CDG Circles! Check them out by visiting:

" The biggest shocker to me is that consumers didn't care about savings at all. It was like out of the top four or five things, it was number five. People cared more about the time, the energy, the anxiety than anything else and most people said, based on the service, that if I saved them five grand, I could take half of it." Some car buyers are choosing to work with third party negotiators. Tomislav Mikula, Founder of Delivrd, explains why certain dealers still take the call to move deals faster without the usual back and forth. Daily Dealer live hosted by Sam D'Arc — listen to the full episode here: - Thank you to our partner CDG Circles! Check them out by visiting:

Car Dealership Guy

37,567 views • 3 months ago